Recent Posts

Conditions In Henderson/Boulder City, Nevada Might Be Right For Mold

7/7/2020 (Permalink)

Residential Moldy Walls A surprise pipe leak is what caused this moldy mess to greet vacationing homeowners when they got home

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Henderson/Boulder City to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 702-564-8508.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Henderson/Boulder City mold remediation services.

Tips to Increase Your Safety in Advance of Severe Weather | SERVPRO® of Henderson/Boulder City

7/2/2020 (Permalink)

“severe weather red sign with dark cloudy sky in background ” If your home has been impacted by storm damage, SERVPRO of Henderson/Boulder City will respond quickly to assist in any repairs.

Tips to Increase Your Safety in Advance of Severe Weather | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Any storm has the potential to cause serious destruction and should be taken seriously, and when severe weather is on the way, those in its path will often only have moments to react and seek shelter from the storm. The best thing to do is to work to increase your safety in advance of a severe weather event so that when one is possible, you are already certain you are prepared.

Having an awareness of what watches and warnings mean, stocking up on disaster supplies for your home and having a backup method to get weather alerts are all ways that you can be certain you are adequately prepared for severe weather.

Be Aware of What Watches and Warnings Mean

When severe weather is on the way, local officials will generally issue watches and warnings to keep the public informed about the current conditions, so it is important to know what they mean. A storm watch is issued if conditions are particularly favorable for a storm to develop, but one has yet to occur in the area. A storm warning is more serious, as it means storms have been spotted on the ground and are a threat to the area. During a storm watch, you can simply stay alert, but during a storm warning, you should take cover immediately

Stock Up on Disaster Supplies for the Home

The advice when severe weather is on the way is to almost always stay where you are until it moves through the area, which is where the recommendation for stocking up on disaster supplies at home stems from. Power will often go out during storms, so having flashlights (with batteries), food and water for every person in your family will help keep everyone comfortable until the threat is gone. Additionally, have a first-aid kit and a designated area to wait out the worst of the storm that is protected within the home.

Have a Backup Method for Weather Alerts

Though our primary form of communication has now become cell phones, they are not always the most reliable method of receiving weather alerts. Storms can knock out cell phone reception and electricity to charge them, so having a secondary method to receive alerts is wise. A NOAA Weather Radio is commonly recommended by experts as the most reliable.

If your home has been impacted by storm damage, we are here for you. You can contact us 247 to get a quick response to your home’s damages.

Household Water Damage That Can Result From Heavy Rain | SERVPRO® of Henderson/Boulder City

7/2/2020 (Permalink)

“heavy rainfall on top of metal roof of yellow house Heavy rains can cause serious water damage. SERVPRO of Henderson/Boulder City has the trained technicians to fully restore your home.

Household Water Damage That Can Result From Heavy Rain | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Though dramatic instances are often what comes to mind regarding water damage to households, it can also be caused by commonplace events.

General heavy rain showers can cause issues, as a consistent drum of water can easily seep into microscopic areas of a home. We often respond to water damage calls that are a result of heavy rain—here’s what we typically see:

Places That Often See Water Damage Associated With Rain

Backup of clogged gutters. Gutter clogs are a big culprit of water damage because debris allows water to pool up and seep into your home. At least every six months, a thorough gutter cleaning is recommended to prevent these types of backups.

Leaks around windows and doors. Small openings between windows and doors and the external walls of your home can allow water to seep in if they are not sealed. Installing weatherstripping is an easy and cost-effective solution for this.

Poor drainage around the foundation. When rain is too heavy for your drainage system to handle, it may begin to pool up around the base of your foundation and seep inward. Landscaping and extra drains can alleviate this issue and prevent damages from occurring.

Leaks in and around the roof. Roof leaks can often go unnoticed until they get severe enough to damage a home’s ceiling, but you can look out for signs of issues before it escalates to this point. Broken, missing or loose shingles are often a clear indicator that a leak is possible.

Malfunctioning of a sump pump system. A sump pump system is a great investment in protecting your basement or crawl space, but it is important to maintain them in order to avoid malfunctions that can lead to floods and damages.

Leaks around chimneys and skylights. As with windows and doors, chimneys, skylights and other features that intersect with the roof also introduce vulnerabilities. When you check the roof, pay close attention to the seals around these features for leak potential.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration.

Preparing a Disaster Business Plan

6/4/2020 (Permalink)

Exit This Way sign Commercial Exit Sign

How will your business be able to respond to natural disasters? Mother Nature can prove to be quite a formidable foe, throwing everything from floods, hurricanes and tornadoes to wildfires and earthquakes at us. The key to your business surviving these worst-case scenarios is to be prepared in advance.

Being prepared for these types of scenarios means creating a natural disaster plan for your business. Some aspects to consider when designing that plan are explained in this blog.

What to Think About

There are many different factors you will need to consider when building a disaster plan for your business. This includes your employees as well as your assets such as equipment and merchandise.

Some of those considerations to include should be:

  1. How to safely protect your employees
  2. How to secure your assets
  3. How to get business up and running again

The Red Cross, FEMA and Ready.gov have created checklists that are available to offer assistance in identifying areas that should be included in your natural disaster preparedness plan. These sources can also show how prepared you truly are.

A Plan for Employees

When disaster strikes without warning, it’s important to have a plan that lays out procedures and safety measures for employees and visitors.

Make sure evacuation routes and exits from your facility are all clearly and visibly marked, provide an area where employees can take shelter when necessary, consider installing emergency lighting, and have designated staff “safety wardens” that are properly trained and ready to assist in all emergency efforts.

When you identify a shelter space, a basement or storm cellar is the ideal location in the event of tornadoes or other high-wind situations. Choose a small interior room or closet or interior hallway if you have no basement space.

A Plan for Asset Protection

You’ll have to make careful decisions even if you have a brick and mortar location for your business to protect the assets inside the building. Everything from equipment to merchandise is at risk, which could cause thousands of dollars in losses.

Be sure you keep a comprehensive and up-to-date inventory of your assets and merchandise, and yes, having photographs prior to a disaster whenever possible is always helpful if insurance claims will have to be made. If your assets are kept on a computer server, take the steps necessary to ensure that the backup system is working and that the storage system, such as a cloud storage option, cannot be damaged.

Work with a contractor if you own your building to uncover areas that could need improvement in regard to structural integrity. This contractor can also walk you through possible safety upgrades and offer advice on areas that may not withstand certain weather situations.

Getting Back to Business—Fast

When a natural disaster does occur, it will be possible that your business will have to be closed for repairs due to damage incurred. And every day you remain closed is another day of no business and lost profits. It is smart to fund a “rainy day” account to help you out with additional costs that may not be covered by your insurance.

Compile a list of contractors who will be able to make themselves available for construction and repairs, and find a cleanup and restoration service company that will be available to quickly respond to your emergency situation.

With SERVPRO® of Henderson/Boulder City, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Henderson/Boulder City to be there for you. 702-564-8508

6 Essential Steps of Water Damage Restoration | SERVPRO® of Henderson/Boulder City

6/4/2020 (Permalink)

interior wood floor partially submerged in water When dealing with water damage, immediate action is crucial. Contact SERVPRO of Henderson/Boulder City for prompt & dependable service.

6 Essential Steps of Water Damage Restoration | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Water damage occurring at your home or office can be an alarming thing, and reacting quickly by getting the restoration process started is one of the best things you can do.

When you call us, we spring into action and start developing your restoration plan right away—here’s what we do:

6 Steps to Water Damage Restoration

1. Initial Emergency Contact
There is no typical time for water damage to occur, which is why we are available 24 hours a day to answer your call for restoration. Over the phone, we will obtain pertinent details about your situation and draft a plan to ensure you receive the equipment and staff you need.

2. Inspection and Damage Assessment
The first thing we will do when we arrive is to check for any safety issues to make sure there are no hidden dangers, and we will also stop any flowing water immediately. From there, we will fully inspect the damages done and create a plan of action for the remainder of your restoration.

3. Moisture Extraction
Extracting excess moisture is second only to safety in priority, as this will prevent residual damages from occurring. That is why we have invested in equipment that can rapidly remove gallons of water by the hundreds, so you can rest assured we can handle damage of any caliber.

4. Dehumidifying and Drying
Once the standing water has been pumped out or vacuumed up, we will begin removing the humidity from the air and drying out your belongings and surfaces. Many surfaces in a home are highly absorbent, and they can be harbingers for mold growth if they are not dried out properly after getting wet.

5. Cleaning Belongings
Even non-porous items can become contaminated by water damage, making them unsafe for your family to use. That is why we do a complete clean of everything impacted in your home, practicing the highest caliber of cleaning and deodorizing so there are no leftover signs of the damage.

6. Restoration and Repair
When we complete water restoration, we do not simply remove moisture—we do a full-service restoration to return your home or office to its pre-damaged state. We can do repairs or cosmetic refinishes so you get a comprehensive restoration.

If your home has been water-damaged, you can count on us to help. Call us 247 to get the process started.

Important Fire Safety Tips to Note | SERVPRO® of Henderson/Boulder City

6/4/2020 (Permalink)

a person laying another wood log into hot burning fireplace A house fire can occur when you least expect it. SERVPRO of Henderson/Boulder City is on call 24/7 and will guide you through any fire restoration pro

Important Fire Safety Tips to Note | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

When considering the frequency of house fires, it brings into perspective how important fire safety is. House fires not only result in a loss of property and objects of sentimental value, but they can also cause injuries and fatalities that could often be prevented.

There are many fire safety tips to be found online, but it is typically difficult to find the most relevant ones all together—which is exactly why we have made an overview of the most pertinent tips for fire safety for your ease of reference.

An Overview of Fire Safety

Frequently Check Smoke Detectors. Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor. Individuals should also do a routine monthly check to ensure they are operational, and replace them every 10 years or as directed by the manufacturer.

Have a Fire Escape Plan. Creating an evacuation plan for the event of a house fire starting is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire starts. Plan out exit routes, meeting places and for any special provisions your family members may need.

Know How to Operate a Fire Extinguisher. There are many types of fire extinguishers to choose from, so it is advised to get the type you think will be most suited to your needs. Make sure you fully understand how to use it and share the information with your family members, as well.

Never Leave Flames Unattended. Because open flames are so common in the household, many people forget the extreme dangers they can pose. Whether it is from a cooktop or candle, a flame can spread to other surfaces in an instant, which is why it is vital to never leave one unattended for any length of time.

Keep a Closed-Door Policy. Nighttime is a common time for house fires to break out, which is why even sleeping with safety in mind is advised. Closing bedroom doors at night can significantly decrease the amount of time a fire takes to spread, giving everyone more reaction time once the flames are detected.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more.

Heavy rains can cause serious water damage. SERVPRO of Henderson/Boulder City has the trained technicians to fully restore your home.

5/14/2020 (Permalink)

Heavy Rain Fall Heavy Rainfall on a Yellow Rooftop

Household Water Damage That Can Result From Heavy Rain | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Though dramatic instances are often what comes to mind regarding water damage to households, it can also be caused by commonplace events.

General heavy rain showers can cause issues, as a consistent drum of water can easily seep into microscopic areas of a home. We often respond to water damage calls that are a result of heavy rain—here’s what we typically see:

Places That Often See Water Damage Associated With Rain

Backup of clogged gutters. Gutter clogs are a big culprit of water damage because debris allows water to pool up and seep into your home. At least every six months, a thorough gutter cleaning is recommended to prevent these types of backups.

Leaks around windows and doors. Small openings between windows and doors and the external walls of your home can allow water to seep in if they are not sealed. Installing weatherstripping is an easy and cost-effective solution for this.

Poor drainage around the foundation. When rain is too heavy for your drainage system to handle, it may begin to pool up around the base of your foundation and seep inward. Landscaping and extra drains can alleviate this issue and prevent damages from occurring.

Leaks in and around the roof. Roof leaks can often go unnoticed until they get severe enough to damage a home’s ceiling, but you can look out for signs of issues before it escalates to this point. Broken, missing or loose shingles are often a clear indicator that a leak is possible.

Malfunctioning of a sump pump system. A sump pump system is a great investment in protecting your basement or crawl space, but it is important to maintain them in order to avoid malfunctions that can lead to floods and damages.

Leaks around chimneys and skylights. As with windows and doors, chimneys, skylights and other features that intersect with the roof also introduce vulnerabilities. When you check the roof, pay close attention to the seals around these features for leak potential.

If you’ve experienced water damage to your home, we are here to help. You can call us 247 to have our trained technicians respond quickly and begin your restoration. 702-564-8508

Important Fire Safety Tips to Note | SERVPRO® of Henderson/Boulder City

5/14/2020 (Permalink)

Housefire A person laying another wood log into hot burning fireplace

Important Fire Safety Tips to Note | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

When considering the frequency of house fires, it brings into perspective how important fire safety is. House fires not only result in a loss of property and objects of sentimental value, but they can also cause injuries and fatalities that could often be prevented.

There are many fire safety tips to be found online, but it is typically difficult to find the most relevant ones all together—which is exactly why we have made an overview of the most pertinent tips for fire safety for your ease of reference.

An Overview of Fire Safety

Frequently Check Smoke Detectors. Smoke detectors are extremely important to fire safety and should be installed in every bedroom and on every floor. Individuals should also do a routine monthly check to ensure they are operational, and replace them every 10 years or as directed by the manufacturer.

Have a Fire Escape Plan. Creating an evacuation plan for the event of a house fire starting is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire starts. Plan out exit routes, meeting places and for any special provisions your family members may need.

Know How to Operate a Fire Extinguisher. There are many types of fire extinguishers to choose from, so it is advised to get the type you think will be most suited to your needs. Make sure you fully understand how to use it and share the information with your family members, as well.

Never Leave Flames Unattended. Because open flames are so common in the household, many people forget the extreme dangers they can pose. Whether it is from a cooktop or candle, a flame can spread to other surfaces in an instant, which is why it is vital to never leave one unattended for any length of time.

Keep a Closed-Door Policy. Nighttime is a common time for house fires to break out, which is why even sleeping with safety in mind is advised. Closing bedroom doors at night can significantly decrease the amount of time a fire takes to spread, giving everyone more reaction time once the flames are detected.

If you’d like to learn more about protecting yourself from a house fire and how our restoration services can help you recover, get in touch today to learn more. 702-564-8508

Certified: SERVPRO Cleaned – a defensive cleaning program

5/14/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Henderson/Boulder City today at  702-564-8508 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

Why SERVPRO? Personal Protective Equipment

5/4/2020 (Permalink)

When it comes to SERVPRO of Henderson/Boulder City, our number one concern is safety: the safety of our clients and the safety of our employees.

To make sure the job is done right, employees need to take proper precautions when working in specific situations. Each job comes with its own safety concerns. For example, flood waters can come with contaminants from things like sewage; mold remediation jobs come with possible irritants to people’s eyes, skin and lungs; fire damage can come with worries like smoke inhalation and possible falling debris; and biohazard incidents can come with exposure to dangerous chemicals and bodily fluids.

SERVPRO teams are given the proper training and personal protective equipment (PPE) to ensure they are prepared to safely handle each one of those incidents and a wide range of others. They follow specific guidelines laid out by our company and by the National Occupational Safety and Health Administration (OSHA).

Some of that PPE includes the following:

  • Tyvek Suits and Booties: which are made of a strong, but lightweight material that can protect a person from contaminants in the air. These suits cover a person from head to toe (except the face).
  • Dust Masks: which are lightweight masks worn around the nose and mouth to keep out less serious contaminants like typical, household dust.
  • Full Face Masks: which are more heavy-duty, plastic masks, seal off the entire face and include respirators. These are used in more dangerous conditions. The respirators filter out any harmful airborne pathogens and mold spores.
  • Gloves: different kinds of gloves are used depending on the situation. Nitrile gloves are used to protect from certain contaminants like bodily fluids. Whereas, stronger rubber gloves are used to protect when handling sharp or rough objects.
  • Goggles: are used to protect the eyes in dangerous conditions.
  • Hard Hats: are used to protect employees in situations where there is a risk of building collapse or falling debris.

By ensuring their own safety in the field, our team members are better able to ensure your safety and the safety of your home or business.

Remember, if you experience an incident that requires restoration work, you can count on SERVPRO of Henderson/Boulder City to get the job done in the SAFEST and most efficient way. Call us any time at 702-564-8508.