Water damage can be unfamiliar for a lot of people who haven't experienced it first hand. Many jobs are different bases on the kind of loss and time. This is a brief overview of what you may be able to expect if you have a water loss.
Identifying the Source and Water Type
The type of water is important in determine how to handle a loss. If the water is clean water or a category 1, to sewage water or category 3. There are different safety and clean up protocols we need to follow.
Once we know where the loss occurred we can start to identify the damage and come up with a plan of action. We moisture map the house and look at all affected materials.
Furniture and Water Removal
Next, we need to remove or block up any furniture that may be damaged due to standing water. Once furniture has been safely set aside, we can begin to extract and standing water, if there is any
Drying and Odor Treatments
This is when we bring in those big fans you may have seen or heard about. Also, adding de-humidification to the process is extremely important. The fans will pull the water out of affected materials and the dehumidifiers will remove that moisture from the air.
Material Removal and Final Cleaning
There may be some material that may be very difficult to remove water from. When this happens it may be easier to remove that material all together and get it ready to be replaced. After everything is dry or affected materials have been removed everything is cleaned and prepped for the reconstruction process.
SERVPRO of Henderson/Boulder City employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at (702) 564-8508 for 24/7 emergency service.
Fire damage can be a devastating experience both for home and business owners. Fire damage is difficult to overcome and repair, but there are simple things you can do to motivate the process. When you’re wondering what to do after a fire, here’s a look at things to do (and things not to do) during the fire restoration process.
Dos for Fire Damage Restoration
Your checklist for after a fire should contain certain non-negotiable tasks, including:
DO contact a certified restoration specialist: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services
DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing a first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
DO address your carpets, floors and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
DO check your appliances: Your utilities should be off. Make sure empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.
Don'ts for Fire Damage Restoration
Your checklist should also include several things to avoid at all times, including:
DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers and DVD players. Turning on electronics can create greater damage.
DON’T clean walls or clothing: Also, do not clean walls, ceilings and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the clean up of these areas.
These are some basic guidelines for preventing further damage and get a head start on cleanup, but they are not a substitute for professional restoration services. When in doubt, wait for the professionals. Upholstery, carpets and counters are fine to begin cleaning, but the rest is best left to the pros. And remember, never reenter a home until it has been cleared by the fire department or other local officials.
Always Call an Expert
If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately, and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires the training and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.
At SERVPRO of Henderson/Boulder City, we provide fire damage restoration services that follow the IICRC guidelines for Fire Damage Restoration. Want to know more about it? Call us today at 702-564-8508
Contents Restoration-Why SERVPRO to restore your contents
Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Henderson/Boulder City understands just how trying, disruptive and traumatic major losses - such as a fire - can be.
As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Our contents services include:
Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Henderson/Boulder City Crew Chiefs can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.
Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office, and store the items in our secure climate controlled warehouse.
Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Henderson/Boulder City Crew Chiefs begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide both wet or dry cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.
When a fire takes control of your life, we help you take control back. Call SERVPRO of Henderson/Boulder City: (702)564-8508
Even the most well-built homes may still experience crawl space flooding. This is because water in crawl space areas is a fairly common problem. Unfortunately, it can also be a very dangerous one, causing damage to the home and possibly provoking respiratory illnesses in its residents. Thankfully, if your house is prone to crawl space flooding, there are ways to remedy the situation and help prevent it from happening again.
Causes of Crawl Space Flooding
There are a number of factors that make certain homes more prone to crawl space flooding than others. Here are a few of the main ones you should keep in mind.
Opening Crawl Space Designs
Faulty Sump Pump
Effects of Crawl Space Flooding
Because water in the crawl space does not usually cause immediate and obvious damage, many homeowners believe it is not a big deal. As a result, when crawl spaces begin to flood, some procrastinate on fixing the issue, while others might not make any attempt to fix it at all. So, here is what happens when water remains in a crawl space for too long.
Mold Bacteria Growth
Structural Property Damage
The longer these issues remain unresolved, the worse they become. And, the worse they become, the more expensive it is to fix it. So, if your house is prone to crawl space flooding for any of the aforementioned reasons, consider the following options to remedy the issue.
Use Wet/Dry Vac
Use a General Purpose Pump
Remove Wet Material
Use a Dehumidifier
Hire a Professional Restoration Company
Here are just a few long-term or permanent solutions to prevent the flooding of crawl spaces.
Clean Drains Don’t wait until your pipes or drains clog up. Get your pipes tested and cleaned once every two years by professionals. In between professional cleanings, you can use hot water, vinegar, and baking soda to keep your drains clear.
Repair Cracks Check your home’s foundation regularly for cracks, especially after a natural disaster, and have those cracks repaired immediately by a professional as water can seep in those tiny cracks and cause a whole lot of big damage.
Provide Proper Drainage Proper drainage helps to keep water away from the house and its foundations. Make sure your downspouts are properly installed and that your drainage system is clear of debris. Invest in extensions and place at the bottom of downspouts to help to direct water away from the foundation.
Landscaping A little landscaping could go a long way to ensure your lawn slopes away from your home. This steers water away from the foundation and prevents pooling.
Is the crawl space of your home prone to flooding? Call 702-564-8508 We offer 24/7/365 emergency water fire and mold damage services, We are always ready and #HeretoHelp.
Important Tornado Safety Tips | SERVPRO® of Henderson/Boulder City
Spring is a beautiful time of the year, but it can also bring unpredictable weather. So it makes sense to be prepared for the chance of severe thunderstorms that could lead to the perfect conditions for a tornado.
The highest occurrences of tornadoes at 30% and 24% respectively, have historically been in April and May, which means we are currently in the height of tornado season throughout the United States. Included in this blog are some tips and information on tornadoes that can help keep your family prepared for the worst possible scenario.
The formation of a tornado happens when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped vertical by rising air moving up through the thunderclouds.
Tornadoes and their signature funnel cloud are transparent at first, but they become visible when water droplets from the storm’s moist air condense or when dust and debris are picked up.
A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster tornadoes have been observed. Hail and intense winds of more than 200 mph can accompany tornadoes.
The time of day tornadoes typically occur is later in the afternoon, but it is prudent to remember that they can occur anytime and anywhere.
Take the time to learn the difference between a tornado watch and tornado warning. A watch is issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.
If a tornado warning has been issued for your area, take action immediately to find safe shelter, especially if you are in the path of the tornado.
Underground options like a basement or storm shelter.
The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.
It’s a good idea to keep flashlights, a battery-powered weather radio and extra batteries in your tornado shelter at home in case of an power failure. Also, when you are sheltering in your home, make use of furniture items like sofa cushions, mattresses or blankets to protect your head and neck.
NEVER try to outrun a tornado if you get caught on the road during a tornado.
Tornadoes are dangerous and can be devastating. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.
If your home or business has been damaged by a tornado, know that SERVPRO® of Henderson/Boulder City is ready and waiting to jump into action and get cleanup and restoration of your property underway. Call us today: 702-564-8508
Preparing for Rough Spring Weather | SERVPRO® of Henderson/Boulder City
We’ve made it to spring! Now we can enjoy the weather spring brings with it…and buckle up for whatever Mother Nature may choose to send our way.
Getting Ready for Thunderstorms
With the arrival of spring comes longer days and more sunshine, but unfortunately, spring also brings with it the threat of severe weather throughout the country. It’s dealer’s choice this time of year, which means the weather may change at moment’s notice.
The unstable temperatures that come with spring are the cause of the changing weather that can go from warm to cold even in the same day. That temperature change can result in extreme weather changes as well.
Thunderstorms are more likely to be common throughout the spring and are the main cause of severe weather. A thunderstorm can occur whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.
When looking at natural catastrophe losses in the U.S. for 2017, severe thunderstorms were the most common and produced some of the costliest results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.
These spring storms can bring with them the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found that in modern history, 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.
How to Be Prepared
We are not yet able to predict the weather with 100% accuracy, but fortunately, forecasters have the tools available to at least give us an idea of severe weather that could be coming. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.
Clear out your home’s gutters, drains and downspouts.
Trim trees of precarious limbs or branches that could break off in a storm.
Secure or store outdoor belongings if severe weather is in the forecast.
Having an emergency kit on hand is always advised. These kits should include the following:
Battery-operated flashlight and NOAA weather radio, with extra batteries for both
Emergency evacuation or shelter plans
Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
3–5 day supply of bottled water and nonperishable food
Personal hygiene items
Blankets or sleeping bag
Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Henderson/Boulder City to get the cleanup and restoration process started fast.
SERVPRO of Henderson/Boulder City is a IICRC certified company So why does this matter?
It is important because when your company becomes an IICRC certified company, (Institute of Inspection, Cleaning and Restoration Certification, http://www.IICRC.org/ ), you are saying to your customer that you are dealing with a professional organization. An organization that has gone through the education and hands-on training offered by the most reputable association of its nature throughout North America.
Finding the source of water damage and mold growth can be tricky. Water gets into walls creating trapped pockets of moisture. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials de-laminate, shrink, split and further deteriorate to where costly repairs are required.
More than just removing excess water, a IICRC certified company will have the knowledge and equipment to further dry a home or facility completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.
All SERVPRO of Henderson/Boulder City IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.
When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.
Learn more about SERVPRO of Henderson/Boulder City standards of customer care by calling our offices at 702-564-8508. We are always ready to assist.
We’ll Be There Fast When Disaster Strikes | SERVPRO® of Henderson/Boulder City
Time is one of those commodities you will not have when disaster strikes your home or business. When it comes to your home or livelihood being on the line, you can’t wait—nor do you want to wait—for help because you need it right away.
We are aware that a quick response is important, which is why responding faster to any size disaster is more than just a slogan to us.
Why a Fast Response Matters
When your belongings or business are on the line, it is personal, and time is not a luxury you have when it comes to disaster cleanup. This becomes especially true when water damage is the culprit, which can result from flooding, appliance and/or plumbing failures, storm damage and water from firefighting efforts.
In a matter of minutes, water spreads throughout your property, where it will saturate everything from the walls, the floors and upholstery to any belongings in its path, making them the casualties of water.
The effects of water damage within the first 24 hours include:
Drywall beginning to swell and break down
Metal surfaces beginning to tarnish
Furniture beginning to swell and crack
Dyes and inks from cloth and paper items spreading and staining
The beginning of a musty odor
The damage continues to worsen as time goes on. Between 48 hours and a week later, you could begin to see:
The growth and spreading of mold and mildew
Swelling and warping of doors, windows and studs
Metal beginning to rust and corrode
Paint beginning to blister
Wood flooring swelling and warping
The possibilities of serious biohazard contamination
If left for over a week, water damage can lead to dramatically increased restoration time and costs and also impacts the structural safety of the building.
We’ll Be There to Help
We pride ourselves on providing an immediate response to any size disaster, which helps to minimize the damage and keep the cleaning and restoration costs manageable.
Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.
We are a locally owned and operated franchise so we are close by and ready to respond whenever the call comes in. We also offer a major perk of being part of a national network of over 1,700 franchises, which enables us to have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.
Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Henderson/Boulder City is available for emergency cleanup and restoration services 24 hours a day, seven days a week.
Call us today, 702-564-8508
Hail Causes the Most Storm Damage Costs Across North America
On 18 June, Katy Human and her family watched as tiny chunks of ice fell from the sky.
At first, Human and her family, of Louisville, Colo., were delighted.
“Hail is cool and relatively rare, so we all went out on the front porch to watch it,” she said. However, “Over the next 10 minutes, it got bigger and bigger.” The family backed up, pressing against the wall of their house as golf- and tennis-ball-sized hailstones pummeled their yard.
“We have a garage, but both cars were out,” she said. “It went from ‘Oh, my God, isn’t this beautiful’ to ‘Holy crap, this is doing a lot of damage.’”
Human’s family was witness to something that people in the insurance industry have long known. Tornadoes and hurricanes may grab headlines, but when it comes to property damage, the biggest extreme weather culprit is an often overlooked weather phenomenon: hail.
Hailstorm destruction exceeds $10 billion each year across North America, accounting for almost 70% of the property damage in insurance claims from severe storms, said Ian Giammanco, lead research meteorologist at the Insurance Institute for Business and Home Safety’s research center in Richburg, S.C. But, he said, funding for hail studies is limited, and the phenomenon is often treated by the public as a curiosity.
“It’s the Rodney Dangerfield of perils,” he said of hail. “It just doesn’t get any respect.”
Giammanco spoke Tuesday on a panel of scientists at the North American Workshop on Hail & Hailstorms. The 3-day symposium, the first of its kind in the United States, was hosted by the National Center for Atmospheric Research (NCAR) in Boulder, Colo.
The workshop occurred just a week after a severe hailstorm pelted Colorado Springs, about an hour’s drive from Boulder, with hailstones reported to be as large as softballs. The storm caused millions of dollars in property damage, injured more than a dozen people, and killed five animals in the Cheyenne Mountain Zoo.
Colorado and the central United States are hot spots for hailstorms, explained panelist Andreas Prein, an NCAR project scientist expert on climate modeling with a focus on severe storms. Colloquially called “hail alley,” the area has the right conditions for severe thunderstorms that can produce large hailstones.
A severe hailstorm needs unstable air with a strong updraft, differing wind speeds and wind directions, air that’s humid close to the ground and dry at higher altitudes, and a freezing point that’s relatively close to the ground.
These conditions work together to form the largest hailstones, by drawing moisture up from the ground and quickly cooling it into hailstones; circulating those hailstones around and around within the storm, allowing them to pick up moisture and grow larger; and giving them a short distance to fall back to Earth, so they don’t melt on the way down, Prein said.
Climate Effects Unclear
Hail damage is expected to increase in coming years, largely driven by population growth and suburban sprawl. Sprawl means more buildings, and thus “bigger targets for hailstorms to hit,” Giammanco said.
But humans are also thought to be influencing hail itself, through climate change. The effect, however, isn’t straightforward, influencing hail-forming conditions in varied and sometimes contradictory ways, Prein explained.
For example, climate change is expected to increase air buoyancy for strong updrafts, but at the same time it appears to be causing the freezing level to move higher above the ground. “The question is, How are these things interacting, and how are they affecting hail frequency?” Prein said.
He noted that whereas most of the country has seen hail decrease over the past 100 years, certain areas, including the central United States and the mid-Atlantic states, have seen it become more frequent and severe.
“We need more research on that to really understand how climate change and climate variability [are] changing hail hazard,” Prein said.
Efforts to Study Hail
Hail expert and panelist Andrew Heymsfield, NCAR senior scientist and cochairman of the workshop, noted that a hailstorm-penetrating aircraft that had been used to gather important data since the 1970s was decommissioned in 2003, leaving scientists without an important tool for research for the past 15 years.
Another panelist, Kristen Rasmussen, an atmospheric scientist at Colorado State University in Fort Collins, hopes to help reset the scales. She travels to Argentina later this year to study one of the most hail-prone areas in the world.
Storms producing hail the size of oranges and grapefruits are a yearly occurrence in areas like Mendoza, and hail causes significant monetary damage to the region’s many vineyards. But the area lacked any storm forecasting ground radar or warning systems—such as those provided by the National Weather Service in the United States—until about a year ago, she explained.
For her field project, funded by the National Science Foundation and the U.S. Department of Energy, Rasmussen plans to bring a suite of ground-based radars, hydrological gauges, lightning mapping instruments, and other equipment to learn more about the science of severe storms and hail formation. “We’re trying to study the whole convective process from beginning to end,” she said.
For Human, who works with storm researchers as communications director for the Cooperative Institute for Research in Environmental Sciences at the University of Colorado Boulder, the science of hail is now personal.
After the 18 June storm, she and her family stumbled out into the street; it was difficult to walk because they kept slipping on the smooth spheres of ice that littered the ground. There they joined their shocked neighbors in inspecting the damage. “Both cars were totaled,” she recalled. Her home’s solar panels were smashed and the roof was battered. Human would later learn that the whole roof had to be replaced. Human estimates the total damages at around $50,000, which will be covered by insurance.
Still, Human didn’t lose her sense of wonder for hail. “They’re beautiful when they crack open,” she said. “There are these intricately layered concentric circles, like tree rings. They’re gorgeous.”
Want more information of Storm Damage. Call SERVPRO of Henderson/Boulder City today at: 702-564-8508
Types of Water Damage Property Owners Should Know About
What’s The Difference Between Flood Damage and Water Damage?
If you have homeowners insurance you might think your home is safe, but are you confident that your home is protected against flooding and/or water damage? It’s important to know the difference between both types and whether or not you’re covered.
For starters, it’s good to know the difference between flood damage and water damage.
What is Home Flooding?
A flood is external, resulting from heavy rains, tsunamis, storms, mudslides, hurricanes, and overflowing rivers. Basically, if there is a natural disaster your home may be in danger.
Flooding is a type of water damage, but is not referred as that because it is very specific. Since water damage is a general term, you can not substitute it with a more specific term, but flooding (being a branch of water damage) can be substituted with the more general term.
This can be very helpful when you are calling for repair services because if you let them know what kind of incident you have, they will come more prepared to solve that problem.
If you are experiencing abnormally aggressive weather, you should keep yourself updated on the National Weather Service. They may advise you to seek higher ground or even an evacuation if things are really bad.
What is Home Water Damage?
Simply speaking, this is any harm that is caused by water, which technically includes flooding. This is a general term compared to other terms that specify what kind of damage has happened.
That being said, this general term can be more easily applied to more internal incidents, resulting from leaks, pipe bursts, appliance malfunctions etc. This can be mixed up with more specific kinds of damage since both cause damage to your home in similar ways.
When communicating about this kind of incident in your home, it’s appropriate to refer to it just as water damage. If you’re speaking to someone in hopes of helping you with your problem, you need to specify by first introducing the problem and then include the source or affected area, e.g. “I have water damage from a heater leak” or “I have water damage on my ceiling”.
Flood Damage Insurance
This kind of insurance is not typically covered by any home insurance policy. Instead, it is offered through the National Flood Insurance Program (NFIP) or private insurers. Since the number of people who are actually at risk is very small, it’s not covered by most insurance policies. If you live in an area that is normally or constantly affected by flooding, it might be a good idea to apply with the NFIP.
Water Damage Insurance
Most homeowners insurance policies cover water damage. However, it never hurts to make sure that you are covered. Some policies only cover specific types of damage, so it’s good to make sure what is and is not covered. It can also be covered individually by normal insurance providers.
How We Can Help You When You Have Flooding in Your Home
At SERVPRO of Henderson/Boulder City, we offer guidance through the filing process. We’re experienced in dealing with small to large insurance companies. If you ever need water damage restoration or unsure of the insurance claims process, contact us (702) 564-8508.