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Water Damage Culprits in Your Home

1/3/2019 (Permalink)

Water Damage Water Damage Culprits in Your Home Damaged Wood Flooring from Pipe Leak

It is easy to think about severe weather when we think of water damage to the home; in fact, severe weather is usually one of the first things that comes to mind for many.

Yes, storms and flooding can cause extensive and catastrophic water damage and, yet, they are often not the main culprits. Instead, various items and systems in your home can be responsible for many water damage situations.

Water damage is something that many homeowners will face. In fact, it is the third most common reason for a homeowners insurance claim filed between 2011 and 2015, with an average payout per claim of $8,861.

There is, however, a difference between water damage and gradual damage, which impacts insurance claims. Gradual damage is something that has been going on over time, such as plumbing issues within the walls, which causes damage to walls, ceilings or floors, or it can be water damage caused by cracks in the foundation. Unfortunately, many of these examples of gradual water damage are not covered by homeowners insurance, while storm-related water damage usually is.

According to the Insurance Institute for Business & Home Safety (IBHS), the leading causes of water damage are:

  • Plumbing supply system failures. This can involve frozen pipes that may burst due to frozen water, which causes water pressure buildup, or when the materials used for the supply system fail resulting in a leaking or burst pipe. Per IBHS, plumbing supply system failures are the leading source of residential water damage losses, costing an average of $5,092 per incident after meeting the deductible. It was also found that homes built over 16 to 40 years ago accounted for the majority of claims filed for supply system material failures.

  • Plumbing drain system failures. This occurs when the sewer drain backs up, causing it to overflow into a home, or from material performance issues. In their study, IBHS found that 52% of drain system failures were caused by sewer backups and 37% were related to material performance issues. Their study also found that, on average, drain system failure was more expensive in southern states than in northern states.

  • Toilet failures. Toilets are the second highest cause of residential water damage loss after plumbing supply system failures caused by anything from faulty fill valves or clogged drain lines. According to IBHS, if a toilet on the first floor of a home fails, the resulting claim was more extensive than those that happened in basements or upper floors.

  • Water heater failures. When your water heater reaches its life expectancy, the tank can begin to rust and corrode, which can result in leaking or bursting issues. IBHS found that 69% of all water heater failures were caused by a slow leak or sudden burst and, on average, cost $4,444 per incident following the deductible.

  • Washing machine failures. These are caused by supply hose failures, machines overflowing and drain line failures, making washing machines one of the top 10 sources of residential water losses. Per IBHS, supply hose failures were the cause of over half of all washing machine-related losses.

If your home has experienced any water damage, the team at SERVPRO® of Henderson/Boulder City is always available to help with cleanup and restoration and make it “Like it never even happened.”


When Storms or Floods hit Henderson/Boulder City, NV. SERVPRO is ready!

1/3/2019 (Permalink)

Storm Damage  When Storms or Floods hit Henderson/Boulder City, NV. SERVPRO is ready! Flooded River during a storm event

SERVPRO of Henderson/Boulder City specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Clark County, NV., we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,700 Franchises across the country and elite Disaster Recovery Teams

that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 702-564-8508

Does Your Henderson. Boulder City, NV. Home Have A Mold Problem?

1/2/2019 (Permalink)

Mold Remediation  Does Your Henderson. Boulder City, NV. Home Have A Mold Problem? Moldy Walls

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 702-564-8508

Restoring Your Commercial Property After A Water Damage Event

1/2/2019 (Permalink)

Commercial Restoring Your Commercial Property After A Water Damage Event Commercial Building Water Damage Dry Out

Flooding and water damage events at Clark County, Nevada commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are the Commercial Cleanup and Restoration experts. Call us today at 702-564-8508

Understand Fire Hazards in Your Home

1/2/2019 (Permalink)

Fire Damage Understand Fire Hazards in Your Home Fire/Smoke Damage from Candle left burning on fireplace mantle

Understanding fire hazards and knowing how to identify them is one way you can help protect your home from the possibility of being damaged by fire.

No one likes thinking about this, but unfortunately, it’s a harsh reality for a multitude of Americans. In this blog, we’ll discuss two of the most common household fire hazards.

Watch Those Candles

According to the National Fire Protection Association, over a five-year period from 2011 to 2015, fire departments in the United States responded to an estimated 8,700 house fires per year that were started by candles. In total, candles were the cause of 82 deaths, 800 injuries and $295 million in direct property damage.

Candles caused 2 percent of reported house fires, with 3 percent resulting in death and 7 percent with injuries. An average of 24 home candle fires were reported per day during those five years, with December having the highest amount of calls for home candle fires.

Of all the candle fires during this time span, 37 percent began in the bedroom and were responsible for 36 percent of the associated deaths and 51 percent of the associated injuries.

While using a lit candle, be sure it’s kept at least 12 inches away from anything that could catch fire and is in a sturdy holder that won’t easily tip over. Always blow out all candles before leaving a room or going to sleep. When oxygen is used in the home, never use a candle.

Be Cautious When Smoking

If you’re a smoker, it is safest to smoke outside. Most deaths result from fires that start in living rooms, family rooms or bedrooms.

Consider fire-safe cigarettes as an option, and a deep, sturdy ashtray should be used. Be sure to douse all cigarettes and ashes in water or sand prior to throwing them out and keep in mind that one out of four fatalities caused by smoking-material fires is not the smoker whose cigarette started the fire.

While cooking is the leading cause of home fires, smoking is the leading cause of home fire deaths. An estimated 17,200 home structure fires that were caused by smoking materials were reported in 2014, which includes cigarettes, pipes and cigars.

Those fires caused 570 deaths, 1,140 injuries and $426 million in property damage per the Coalition for Fire-Safe Cigarettes.

Some Lesser-known Hazards in Your Home

While candles and smoking are two of the most common causes of home structure fires, there are also other lesser-known hazards that could be present in your home. Did you know that some kinds of the glassware in your home could be a fire risk? When sunlight passes through them, the magnified ray could ignite flammable materials, which is why it’s best to move glass accessories away from windows and out of sunlight.

Dust bunnies also pose a fire risk if left to collect near electrical sockets and floor heaters. Sweeping or vacuuming your floors regularly and cleaning hard-to-reach areas like behind the entertainment system can keep them from building up.

Also, be aware that loose outlets in your home could spark a fire. The movement of these electrical outlets could loosen wires connected to the outlet and create dangerous arcing.

Fire and smoke damage can be devastating to homes, and in many circumstances, can be accompanied by water damage from firefighting efforts. If your home is damaged by fire or smoke, SERVPRO® of Henderson/Boulder has your back and is here to help restore your home to pre-fire condition.

Washer Leak Causes Mold Behind Cabinets.

7/3/2018 (Permalink)

Mold Remediation Washer Leak Causes Mold Behind Cabinets. Mold Behind Cabinets

We got this call when a home inspector was inspecting a house on the market and noticed a good amount of moisture behind the washer. 

We came out with our moisture detecting equipment and performed an inspection. We concluded there was drywall but no visible leak. 

When we opened the wall to find the source of the water, we noticed a considerable amount of growth on the adjoining wall (the wall from the photo). The homeowner was unable to notice the moisture because the cabinets and washer were in the way. 

If you may think you have a small leak or are unsure you can always give SERVPRO of Henderson and Boulder City a call for a moisture inspection. We have the tools to tell if and where you have wet building material. 

Simple Tips to Avoid Water Damage

7/3/2018 (Permalink)

Be careful with planting trees

Planting trees may not be that popular in the desert but if you are looking to add some shade to help your home cool down in those summer months, Be careful of trees with invasive roots. Trees with invasive roots can cause problems with irrigation problems, pipes and even septic tanks.

Keep an eye on your water bill

It is always a good idea to monitor your water bill regularly. That can be the best indication of a leak that you might not know about.

Chemicals may not be the best thing when unclogging your sink

Clogs happen. Everyone experiences them and those unclogging chemicals are extremely handy but they can eat away at pipes causing future problems. If you can avoid those chemicals and try using a drain snake instead.

Never pour grease down your sink

Grease can be harmful to pipes if it hardens inside the trap and cause back ups. Even if you think diluting grease with water would help, it doesn't. The best thing for grease is to put it in a disposable container and let it harden before you throw it away.

Summer Fire Safety

6/25/2018 (Permalink)

Summer is here and that means cookouts and the big event, the 4th of July. Setting off fire works is a tradition that started as early as 1777. Here are some tips to keep you summer safe and fun.

  • Only use grills outdoors and way from the home, deck and out from under overhanging branches.
  • Always keep children at least 3 feet away from grilling area.
  • Never leave your grill unattended. 
  • Always clean grease or fat build up.
  • Always make sure your gas grill lid is open before lighting it.

Did you know that according to the National Fire Protection Association (NFPA) that sparklers burn AT 1200 degrees? To put that in prospective, Water boils at 212 degrees and glass melts at 900. If you choose to use consumer fireworks please be safe and always watch children.

Hotel and Motel Fire Safety

5/30/2018 (Permalink)

Living in Las Vegas we have a lot of hotel, motels and extended stay commercial buildings. With having so many of these commercial buildings, we at SERVPRO of Henderson/Boulder thought it would be a good idea to share some fire safety tips.

  • Always choose a hotel or motel with both smoke alarms and fire sprinklers.
  • When you enter your room, check the fire safety plan. Usually posted behind the door.
  • Take the time to find the exits and count the number of doors between your room and the exit. 
  • Keep a room key by you bed and take it with you if there is a fire.
  • Never use the elevators during a fire. Always take the stairs.
  • Always if you ever are in a fire stay low to the ground and go under the smoke. 

Grilling Safety Tips

5/22/2018 (Permalink)

Summer is coming up and for many that means pool parties and grilling. Did you know July is the peak month for grill fires. These tips are here to keep everyone's summer a fun and safe one.

  • Remember only to use propane and charcoal grills outdoors.
  • The grill should be placed away from the home and clear of any railings, eaves, or over hanging branches.  
  • Always keep children a minimum of 3 feet away from the grilling area.
  • Never leave the grill unattended.
  • Always on any gas grill, make sure the lid is open before lighting it.
  • Always, on propane grills, check the gas line for leaks. You can do this by applying a light soap and water solution to the hose. A hose with cracks will release bubbles. 

Also if you smell gas at any time, back away from the grill and call the fire department.