Recent Commercial Posts

Put Returning Customers at Ease With a Health-Safe Business | SERVPRO® of Henderson/Boulder City

9/7/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Henderson/Boulder City team

Put Returning Customers at Ease With a Health-Safe Business | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

As recovery from the Covid-19 pandemic continues across the greater Denver area, families and communities are hoping that what we once called “normal” life is on its way again, and business owners are hopeful for a full return to economic recovery as well.

But a new challenge for business owners has emerged in a post-pandemic landscape: Not only is it crucial going forward that you maintain a clean, sanitary environment in your business, but you also need a way for customers returning to in-person shopping habits and employees returning to on-site work to know and be assured of that safe environment.

Fortunately, we’ve got just the solution you need to have the cleanest business in town, and for your customers, employees and clients to know before they even walk in that you’re creating a safe space for them.

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned gives you a building sanitized with a custom solution that’s proven effective against everything from MRSA to anthrax,, and equips you with methods to reach out to your customers and potential customers with the assurance they’re seeking.

It’s all possible because of the three C’s:

Consult. There’s not a one-size-fits-all situation for cleaning businesses, stores and offices. We’ll work with you to find the set of solutions your business needs, and sculpt a custom plan to fit your needs. It helps that SERVPRO of Henderson/Boulder City is locally owned and operated, so we are already acquainted with many of the intricacies of the greater Denver area.

Clean. Once we settle on a sanitation plan, we’ll be hard at work giving your building a cleaning that goes far beyond traditional janitorial services. We’ll disinfect with hospital-grade cleaning methods not available from any other provider, and you’ll end up with an extreme level of cleanliness that meets or exceeds strict CDC standards,. And a Certified: SERVPRO Clean goes well past COVID-19 protection, also providing barriers against germs and contagions that cause gastrointestinal disease and viruses, flu and even the common cold.

Certify. You’ve got the cleanest place in town; now let everybody know. We’ll supply you with physical and digital signage you can display in your store windows and on your website to let even casual passers-by know that a safe environment awaits them within your walls.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Scheduling Regular Workplace Fire Safety Drills | SERVPRO® of Henderson/Boulder City

6/3/2021 (Permalink)

red fire alarm hanging on gray concrete wall If your business experiences any fire damage, you can count on us. SERVPRO of Henderson/Boulder City specializes in commercial fire restoration.

Scheduling Regular Workplace Fire Safety Drills | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Planning for potential roadblocks and setbacks is an important component of building your business, but have you considered how a fire could impact your plans? Commercial fires occur often, and if a business is not prepared, they can be a devastating event to experience.

Though there are many things you will want to consider as you implement fire safety plans, the safety of you and your employees is of the utmost concern and the first thing to plan for. That is why we always recommend that businesses start by planning and hosting regular fire drills so everyone can be better prepared for the moment a fire breaks out.

Preparing Your Business Through Regular Fire Drills

Consult with your local fire officials. Thanks to the number of online articles, there are many resources available to business owners for fire drill planning, but the most valuable resource will be your own local fire officials. They can come look at your building in person to determine your best fire evacuation routes and any improvements you can implement in your fire safety efforts.

Communicate and mark fire evacuation routes. After you have determined the safest and most effective routes for escape, communicate with your staff on how to find them and what to expect from the first drill.

Have fire drills frequently. While having drills too frequently can lessen their impact, make sure to schedule them regularly enough that the procedures always remain fresh in everyone’s mind. Many businesses find that quarterly or every six months works well, but your needs will vary based on multiple factors such as the size of your staff, the size of your building and the complexity of your plans.

Run different fire scenarios. Though fires are statistically most likely to start near cooking equipment such as toaster ovens or microwaves, this is not the only situation that may arise in the workplace. Make sure your drills reflect all the possibilities by being different each time so you and your employees are ready for any scenario.

If your business has experienced fire damage, you can count on us. We specialize in commercial fire restoration and will be here for you at any hour—contact us today.

Boulder City Businesses Have Reliable Support | SERVPRO® of Henderson/Boulder City

3/17/2021 (Permalink)

Boulder City Businesses Have Reliable Support | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

We want to show solid support for business owners in Boulder City. One of the reasons we’re so passionate about that work is because our location is locally owned and operated.

You’ve put a lot of work into your business. It takes long days, late nights, dedication and hard work to ensure your business grows and succeeds. But the rewards are great, and you get to create jobs here in our community.

Helping You Find Resources

Navigating pandemic changes is a challenge business owner across the country are facing this year. You’ve probably spent a good portion of your time recently working through new ways to connect with your customers and deliver services in new ways.

Many businesses have already opened their doors again. And others have found new ways to work remotely or offer products and services digitally. Regardless of how you and your employees have decided to move forward, there’s help out there for you.

Some of your options include business loans and tips, advice and more from solid, trustworthy sources.

We’re available at any time to help you get your business “Certified: SERVPRO Cleaned.” That means a team of experts will use the latest technology to ensure your business is safe for everyone.

Here’s how we do it:

First, we’ll consult with you about your needs. That means our team will learn more about your business, your customers and your needs. Technicians will use this information to create a personalized cleaning plan.

Then we’ll clean your space. And we mean really clean it. Our teams use proprietary EPA-Approved Hospital-Grade cleaning solutions. Plus, we use cleaning and decontamination standards directly from the CDC.

Finally, our teams certify your space. That will give you the confidence you need to open your doors and greet your customers again.

If you need cleaning assistance at your business, we’re here. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our cleaning services and how we can help you.

Is Your Business Ready for Potential Disaster Situations? | SERVPRO® of Henderson/Boulder City

3/16/2021 (Permalink)

Man with Umbrella overlooking burning city Need Emergency Preparedness? Call the experts at SERVPRO of Henderson/Boulder City they are ready to assist!

Is Your Business Ready for Potential Disaster Situations? | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

When you stop to think about the multitude of things that must be taken care of when running a business, have you thought about one of the most important? That is emergency preparedness.

While having a plan in place is not going to prevent a disaster from happening, it does ensure that you have done what you can for your employees’ safety as well as the protection of your business. Your employees will have the benefit of knowing what to do should a disaster or emergency situation occur.

Making the Plan

We hope that you have already created an emergency preparedness plan, but if you have not, please make this a priority and take the time to sit down and create that plan!

There are numerous emergencies your business should have a preparedness plan in place for, including:

  • Fire
  • Severe weather, including thunderstorms and winter storms
  • Other natural hazards like floods, hurricanes, tornadoes and earthquakes
  • Human-caused hazards, including accidents or acts of violence
  • Technology-related issues like power outages and equipment failure

No matter what type of emergency should occur, if there is no emergency plan for your business, things could get even more stressful quickly as no plan of action has been set out in advance.

You should make sure that safety training and familiarization of emergency preparedness plans are included in the company onboarding process, team-building activities and continuing education opportunities. By helping employees familiarize themselves with proper safety protocol and emergency procedures, you’re not only giving them the tools to protect themselves, but you are also setting them up to help protect guests/visitors and the business itself.

<h4to-begin">Where to Begin

Beginning to set up an emergency plan for your business should start with evaluating which scenarios are most likely to occur, as well as those that are a longshot but could still happen. After all, it’s better to be safe than sorry and to be prepared for whatever could happen.

The internet offers a wealth of online resources to help guide you through this process, including Ready.gov, the American Red Cross, FEMA and the CDC.

You should also conduct a business impact analysis (BIA), which will aid in the prediction of any potential effects a disaster may have on your business. This would include lost or delayed sales and income, increased expenses from repairs, and delayed implementation of business plans. Don’t forget to make sure a crisis communications plan is in place, too.

Be sure that, once you have come up with an emergency preparedness plan, that you go over it and practice it with employees. Reviewing and rehearsing various scenarios can help ensure the process remains fresh in their minds and can help employees feel more empowered.

Disaster can strike when you least expect it, but by being prepared and having a plan in place, your business will be better suited to handle whatever Mother Nature has in store. If the worst should happen and your business is damaged, know that SERVPRO® of Henderson/Boulder City is here to help make it “Like it never even happened.”

Help and Hope for Boulder City Business Owners After a Natural Disaster | SERVPRO® of Henderson/Boulder City

3/4/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet with business owner in gray suit SERVPRO of Henderson/Boulder City knows the commercial restoration process inside and out. Here are some of our best tips in choosing the right restor

Help and Hope for Boulder City Business Owners After a Natural Disaster | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

We know that moving your business from a disaster to reopening can be stressful and taxing (physically and emotionally). But our team has also worked with enough business owners in Boulder City and the surrounding areas to know that it’s possible.

So we’ve put together some of our best advice for businesses trying to thrive after a disaster.

Advice for Business Owners Dealing With a Natural Disaster

These tips can help you thrive after a natural disaster:

Have a plan in place before you need it. This step is key, and it’s something you need to do before you need a disaster plan. Think about how you can keep serving your customers if your business is damaged. For example, you may want to consider moving your business to a backup location, if that’s an option for you.

Be prepared to work closely with your insurer. Take plenty of pictures of the damage before you begin the cleanup process. If your insurance company asks for documents or information, provide it as quickly as possible so the process will keep moving.

Stay in touch with the people you depend on. Reach out to your suppliers, employees, customers and wider community. Social media and email marketing lists can make this step easier.

Prioritize your physician and mental health. Dealing with a disaster is stressful. You can help yourself deal with the stress by eating a healthy diet, getting plenty of sleep and talking with people you trust about how you’re feeling.

Be a resource for your valued employees. Your employees will also be impacted by your business being damaged. There are resources available to small business owners and their employees through organizations like the Small Business Administration (SBA).

Choose the right restoration partner. The restoration process is easier if you’re working with highly qualified people who use advanced technology to restore your business. Also, look for a partner who is available to answer your questions and responsive to your needs. Read reviews, talk with other business owners and check certifications to help you make a choice.

If a fire, flood or any other cause damages your business, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help you.

Planning Out the Recovery Steps if Your Business Is Hit By a Disaster | SERVPRO® of Henderson/Boulder City

12/3/2020 (Permalink)

“insurance policies binders and pen sitting on black table in large conference room” SERVPRO of Henderson/Boulder City is your go-to in case a disaster occurs. Get in touch with us to learn more.

Planning Out the Recovery Steps if Your Business Is Hit By a Disaster | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Building a successful business is something to be proud of. As any business owner knows, the hard work and sacrifices involved are not negligible, but the results are more than worth it. However, having all of that hard work derailed by a disaster is a reality that many businesses face at some point—but fortunately, through careful planning, you can mitigate your risk levels and work your way toward a smooth recovery.

There is nothing more important to disaster preparations than staying safe, so we always advise business owners to plan around their employees’ safety first and foremost. However, once your safety measures are in place, you can begin thinking through the recovery process to make sure you are ready to spring into action and begin the work of restoration.

Beginning the Work of Restoration After a Disaster Hits Your Business

Determine your insurance company and restoration professionals. In the aftermath of a disaster, it is likely that some damages are covered by your commercial insurance policy, but you will need to check with your provider to know for sure. Get in touch with them quickly so you know the details, and then contact your commercial restoration company so they can begin assembling a response team to begin handling the damage as quickly as possible.

Keep in touch with customers as you recover. Keeping your customers looped in is important after a disaster so they know what is happening and when they will be able to support your business again. Sending out messaging on social media is a great way to update everyone on frequently changing conditions. Additionally, it is worth considering offering gift cards or another way that they can support your business during the closure that can still provide you with revenue as you work to reopen.

See what disaster assistance you qualify for. After an event has been declared a disaster, many resources open up to business owners to apply for. The Small Business Administration offers commercial loans for this very reason, which can be used to cover multiple costs and are provided with flexible terms and repayment options to provide the maximum value.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Evaluating the Preparedness Levels of Your Business | SERVPRO® of Henderson/Boulder City

9/11/2020 (Permalink)

office furniture and supplies submerged under water in an office room Taking measures to reduce the time that your business is closed after a disaster is crucial for any company. SERVPRO of Henderson/Boulder City.

Evaluating the Preparedness Levels of Your Business | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Being aware of the risks your business faces is an essential part of being an owner, especially when those risks involve natural disasters. When it comes to disasters, preparing in advance can make all the difference regarding overall safety as well as recovery time for your operations.

By evaluating the preparedness levels of your business, you can understand exactly where you can improve your efforts to maximize your overall preparedness.

Though it might seem intimidating to do all of this planning in advance, by sorting your tasks into the following three categories, you can make sure you have everything squared away for the worst-case scenarios without spending an excessive amount of time or money in the process.

Your Commercial Insurance Coverage

The coverage of commercial policies is often far less encompassing than most business owners realize. The damages caused in a disaster scenario are often outside the scope of what a general policy will cover, which is why many business owners choose to add on policies for flood damages, pauses in operation and excessively expensive damages to make sure they are completely covered regardless of what comes their way.

Your Emergency Plan and Supply Kit

When severe weather or another emergency occurs, every second matters during your reaction. Putting a plan in place in advance for how to react will allow you to maximize your time and keep yourself and your employees safer. Be sure to plan for situations where you will need to evacuate, as well as situations where you need to remain in the office and stock your emergency supplies accordingly.

Your Plan for Restoration and Recovery

If a disaster forces you to pause operations for commercial restoration, it is wise to make sure that time is as short as possible to minimize the impact on your business. Look into the disaster loans from the Small Business Administration, which can help provide you with the liquid capital you need to cover short-term costs. Additionally, it is worth researching commercial restoration companies in advance—that way you can place the call as soon as you are ready to move forward with the restoration and get the process started right away.

If your business has been impacted by a disaster, you can contact us 247 for guidance on how to begin the commercial restoration process.

Preparing a Disaster Business Plan

6/4/2020 (Permalink)

Exit This Way sign Commercial Exit Sign

How will your business be able to respond to natural disasters? Mother Nature can prove to be quite a formidable foe, throwing everything from floods, hurricanes and tornadoes to wildfires and earthquakes at us. The key to your business surviving these worst-case scenarios is to be prepared in advance.

Being prepared for these types of scenarios means creating a natural disaster plan for your business. Some aspects to consider when designing that plan are explained in this blog.

What to Think About

There are many different factors you will need to consider when building a disaster plan for your business. This includes your employees as well as your assets such as equipment and merchandise.

Some of those considerations to include should be:

  1. How to safely protect your employees
  2. How to secure your assets
  3. How to get business up and running again

The Red Cross, FEMA and Ready.gov have created checklists that are available to offer assistance in identifying areas that should be included in your natural disaster preparedness plan. These sources can also show how prepared you truly are.

A Plan for Employees

When disaster strikes without warning, it’s important to have a plan that lays out procedures and safety measures for employees and visitors.

Make sure evacuation routes and exits from your facility are all clearly and visibly marked, provide an area where employees can take shelter when necessary, consider installing emergency lighting, and have designated staff “safety wardens” that are properly trained and ready to assist in all emergency efforts.

When you identify a shelter space, a basement or storm cellar is the ideal location in the event of tornadoes or other high-wind situations. Choose a small interior room or closet or interior hallway if you have no basement space.

A Plan for Asset Protection

You’ll have to make careful decisions even if you have a brick and mortar location for your business to protect the assets inside the building. Everything from equipment to merchandise is at risk, which could cause thousands of dollars in losses.

Be sure you keep a comprehensive and up-to-date inventory of your assets and merchandise, and yes, having photographs prior to a disaster whenever possible is always helpful if insurance claims will have to be made. If your assets are kept on a computer server, take the steps necessary to ensure that the backup system is working and that the storage system, such as a cloud storage option, cannot be damaged.

Work with a contractor if you own your building to uncover areas that could need improvement in regard to structural integrity. This contractor can also walk you through possible safety upgrades and offer advice on areas that may not withstand certain weather situations.

Getting Back to Business—Fast

When a natural disaster does occur, it will be possible that your business will have to be closed for repairs due to damage incurred. And every day you remain closed is another day of no business and lost profits. It is smart to fund a “rainy day” account to help you out with additional costs that may not be covered by your insurance.

Compile a list of contractors who will be able to make themselves available for construction and repairs, and find a cleanup and restoration service company that will be available to quickly respond to your emergency situation.

With SERVPRO® of Henderson/Boulder City, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Henderson/Boulder City to be there for you. 702-564-8508

Restoring the Commercial Property After A Water Damage

3/19/2020 (Permalink)

Air Mover Drydown Air Movers are in Commercial Property are placed in key areas to aide in the drying out of the structure after a water loss

Flooding and water damage events at Clark County, Nevada commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are the Commercial Cleanup and Restoration experts. Call us today at 702-564-8508

Strange Hot Water Heater Loss at Commercial Building

3/19/2020 (Permalink)

Hot Water Heater Hot water heater located in ceiling of commercial building causes huge water damage in Las Vegas, Nevada.

This was a strange and unusual Commercial water loss. The customer called and described the water loss as it looks like it is "Raining hard in our offices. Can you help?"

After shutting off the water to the whole building the client contacted a plumber, who located the source of the leak from the hot water heater in the ceiling.  

When SERVPRO of Henderson/Boulder City arrived on scene, there was standing water, acoustic tiles were falling down, and the contents were ruined. The customer had no idea he had a hot water heater in the ceiling. He was new to the building and still getting used to things.

SERVPRO of Henderson/Boulder City provided immediate emergency water mitigation services to the client, and conducted the ERP, Emergency Response Profile, a no cost assessment of the client’s facility. This assessment included all necessary information needed, should the client suffer another loss. The client was so appreciative of having this information handy, should anything happen in the future.

SERVPRO OF Henderson/Boulder City is available 24.7.365 to service all Commercial Clients, and provide a FREE ERP of the property. Call us anytime at (702) 564-8508 to schedule your free assessment.

Increasing Fire Preparedness Is Crucial for Business Owners | SERVPRO® of Henderson/Boulder City

3/3/2020 (Permalink)

Fire Preparedness Fire Exit-This way

Increasing Fire Preparedness Is Crucial for Business Owners | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Business owners are wise to reduce the risks to their business wherever they are able, and one of the best ways to do this is by increasing their preparedness for a commercial fire. Fires can break out for a number of reasons, but reducing your risks and being prepared can go a long way in protecting you, your staff and your investment.

In order to assist local business owners in their preparations, we have compiled our top commercial fire preparedness tips in order to provide a quick reference sheet. Simply checking up on applicable fire codes, creating an escape plan and being aware of your specific risks will be extremely helpful in your fire preparation efforts.

Fire Safety Tips That Are Essential for Business Owners

Follow code guidelines and inspection schedules. Checking up on commercial fire safety codes is a great first step toward your business’ fire preparedness efforts. These codes are set up by the National Fire Protection Association and cover things such as fire exits, equipment inspections and other precautions you can take within the workplace to be prepared.

Identify your specific risks. Every business has general fire risks as well as industry-specific fire risks that they should be cognizant of. This includes things such as processes, chemicals and equipment that may put you at a higher fire risk and should be guarded against accordingly.

Create (and practice) a fire evacuation plan. If your business includes employees that work in the building, a fire evacuation plan is a must. Make sure your staff knows how and where to exit the building should a fire start, and host regular drills so everyone has ample practice before a real-world fire scenario occurs.

Have regular fire safety seminars with staff. Hosting fire preparedness seminars with your staff and reviewing key fire safety efforts will help everyone focus on fire preparedness throughout the day. Make sure everyone knows the location of fire alarms and extinguishers and is well aware of the various hazards and safety methods implemented around the office as well.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

The “How To” of Preparing Your Business for a Flood | SERVPRO® of Henderson/Boulder City

12/23/2019 (Permalink)

Commercial Offices Flooding Severe Flooding in Commercial Building

When preparing for emergencies as a business owner, it is important to recognize all likely causes of an emergency—including a flood. It has been reported that 90% of natural disasters have flooding involved, so it is important to prepare even if you are not in a known floodplain.

Flood preparedness is a wise choice for business owners to limit their liability, keep their employees safe and get them on track to reopen faster after a disaster. That is why it is important that they take the right steps in preparedness before a flood occurs.

How to Prepare in Advance

There are many resources on flood preparedness out there, but not all of them have business owners specifically in mind. For businesses, here are some musts for preparation:

  • Make use of FEMA’s Flood Map so you are able to understand any geographical risks your area might be prone to.
  • Copy important business documents and store them in a safe, secure place where they will not be affected.
  • Create an official action plan for emergency procedures to train employees with.
  • Make sure every area of the building has a clear evacuation path and host regular emergency drills.
  • Add flood insurance to your business policy if you have not already.
  • Keep stores of food, water and first-aid supplies on hand in case you must wait for help to arrive.
  • Put any electronics such as computers in an elevated area if possible.
Copying Documents to Prepare for a Flood

It is better to make copies of all the documents you could possibly need instead of discovering that you are unable to find important information after a flood. Consider including things such as:

  • A to-do list of tasks to get the business back up and running
  • Contact information of anyone essential to the operation of the business—staff, vendors, etc.
  • The contact information and policy details from your insurance company
  • Recovery instructions for locating computer files
  • Bank records, lease copies and any other financial documents that might be useful

If your business has experienced a flood, we are always here to help. Call us 247 to get our team of professionals to your business quickly so you can get back on track.

Picking the Right Restoration Company

9/18/2019 (Permalink)

SERVPRO Van Ready to go SERVPRO Van loaded up and ready to go

Every business owner would rather not have a natural disaster occur at their commercial property, but most likely do not realize just how grave the situation can be. After disaster strikes, 40 to 60% of businesses are unable to reopen, according to a recent FEMA report.

There is a lot that goes into recovering from a disaster, but working with a restoration company to properly mitigate the damage at your business is a big component. Here are our top tips for how to pick the right restoration company:

1. Check Their Emergency Response Capabilities

If left untreated, even for a few extra hours, damage due to a disaster can become more severe. This means business owners are stuck paying more and investing more time into restoration.

Because natural disasters have no respect for schedules, we keep our service line open 247. That way we can act fast at any hour in response to your damage, and you can focus on other tasks involved with reopening the business.

2. Inquire About How They Train Their Technicians

When you trust a company to restore your business, you want the peace of mind to know you are in good hands. A company with highly trained technicians will inspire confidence so you can ensure you are getting top-notch work.

We train our technicians in accordance with the Institute of Inspection, Cleaning and Restoration Certification (IICRC) standards. After the initial training, technicians are given online learning courses and certification programs to continue their education.

3. Learn About Their Equipment Standards

Technological advancements have made a big impact on the restoration industry in recent years, and you want to be sure your restoration team is using the best tools for the job.

The IICRC has official guidelines on the equipment that is best for the job, which are the standards we adhere to when choosing our own equipment. Whether we are moving gallons of water out of your business or scrubbing harmful chemicals and soot from the air, you can be assured that the highest-tech is being used.

If you’re in need of commercial restoration, do not hesitate to make the call so you can get your business back faster. Our trained experts are here to help 24/7/365—contact us today, 702-564-8508.

We Can Help Restore Your Property Following Disaster

6/11/2019 (Permalink)

Commercial Building Board Up

SERVPRO® of Henderson/Boulder City takes pride in the fact that when disaster strikes, we can get there quickly, but there is another reason why we should be one of your first calls if you are faced with a disaster.

Our highly trained technicians have a “restore first” mentality when it comes to your property, aided by the use of specialized equipment and cleaning techniques. This mentality also helps reduce the interruptions to your life and helps get your home or business back to pre-disaster condition.

Restore First for Fire Damage

Knowing who to call first after a fire has damaged your property is stressful, but that’s why you need us. Once you contact us, our team will get started right away to service your damage needs.

Our highly trained team will develop a unique plan tailored to your needs, because every fire damage event is different. However, the general process will remain the same.

Here are the steps that are included in our process:

1. Emergency contact. You will be asked a series of questions regarding your fire damage during your initial call to us. This helps us make sure our team is dispatched with the appropriate equipment and resources.

2. Inspection and fire damage assessment. When our team arrives on the scene, they will inspect and test adjoining rooms of the property to determine the extent of fire, smoke and soot damage. This helps us determine the right plan of action moving forward.

3. Immediate board-up and roof-tarp service. We will make sure that your property is secure and protected from further damage by boarding up missing windows and walls and placing a tarp on damaged roofs compromised by fire damage.

4. Water removal and drying (if water damage is present). Water damage from a fire is almost inevitable. We’ll begin the removal process right away and then use dehumidifiers and air movers to remove the remaining water and finish up the drying process.

5. Removal of smoke and soot from all surfaces. We then remove smoke and soot from ceilings, walls and other surfaces using our specialized equipment and techniques.

6. Cleaning and sanitizing. If it is possible, we clean restorable items and structures. They will not only be cleaned, but odors will be removed through the use of industrial air scrubbers and fogging equipment.

7. Restoration. This will be our final step in getting your property back to its pre-fire condition. Restoration could include minor repairs like replacing drywall, painting and installing new carpet, or it may involve major repairs like reconstruction of damaged areas.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Henderson/Boulder City is available for emergency cleanup and restoration services 24 hours a day, seven days a week. Call today 702-564-8508

Water Damage in Commercial Buildings

3/15/2019 (Permalink)

While focusing on water damage and prevention tends to favor the home, it is necessary to be vigilant about the position of commercial buildings as well.  In many cases, commercial buildings have the same risks as private homes.  If left unchecked, water damage in commercial buildings can lead to structural damage and mold.  All of these can contribute to damaging the structure and creating very expensive repairs.

When dealing with large commercial buildings such as warehouses and hotels, it is necessary to continuously inspect the property.  While some would suggest a monthly rotation, it would be most beneficial to inspect the property on a weekly basis.  This could be the job of a department manager.  Inspect the parts of the building that would be most susceptible for moisture buildup.  This would include areas with extensive piping or ceilings.  It is essential to look for drips or other evidence of pooling.   HVAC systems are also areas where inspectors will want to focus their efforts. If there are low-lying areas of the property, such as underground storage or garages, it is essential to make sure that these areas have effective methods of drainage to prevent accumulation of water.  In order to accomplish this, it is necessary to outfit these sections with pumps in case of periods of heavy rain when water may accumulate.

When dealing with water in commercial settings it is essential to develop and adhere to a plan for employees to follow if water damage is found.   A basic plan should be written down and available in a variety of locations for the use of management and employees.  The plans should include training measures so that employees know where to look for common areas of water damage, and if necessary, employees should be knowledgeable of the location and proper procedure for shutting off the water to the building. With all the plans for the guidelines, contact information should be made available for access for maintenance, plumbers, electricians, water clean-up services in order to facilitate the repair of water damage.   The information of the water company and insurance should also be present to make sure that water is cut off and that all damages are assessed for payment if necessary.

The guidelines for response should be kept in a safe location that puts it above the water damage.  The guidelines should also have plans for the relocation of records off-site for their preservation, but also for the temporary halting of operations until the site can be restored.  Once the water damage is repaired, then the commercial building can be opened once more. Maintaining a commercial building can be a tricky endeavor with water damage.  If one remains vigilant in maintaining sight on leaks and sources of water damage, then perhaps large problems can be averted before they become large problems.

For more information on Commercial Emergency Services call SERVPRO of Henderson/Boulder City at: 702-564-8508

Protecting Your Business From Fire-Ideas to Assist

3/13/2019 (Permalink)

Fire Demonstration Fire can spread quickly. It is important to act and think fast!

If you are a business owner, there are plenty of safety issues that must be considered regarding risks to your business, staff and visitors as well as the day-to-day running of your business. One of those issues you need to work on is fire prevention.

Leading Causes of Commercial Structure Fires

The National Fire Protection Association (NFPA) reports that the leading causes of structure fires in office properties from 2007–2011 were (listed in order):

  1. Cooking equipment, 29% of fires
  2. Electrical distribution and lighting equipment, 12% of fires
  3. Heating equipment, 11% of fires
  4. Intentional, 10% of fires
  5. Smoking materials, 9% of fires
  6. Exposure, 4% of fires
  7. Electronic, office or entertainment equipment, 3% of fires

From that list of causes, intentional accounted for 20% of the most property damage, exposure accounted for 18%, and electrical distribution and lighting equipment accounted for 15%.

The Bureau of Labor Statistics found that in 2007, fires and explosions accounted for 3% of all workplace fatalities.

When you take a look at more recent numbers, the NFPA estimates that from 2007–2011, U.S. fire departments responded to an average of 3,340 fires in office properties per year. Those fires were the cause of an annual average of four deaths, 44 injuries and $112 million in direct property damage.

Ways to Protect Your Business

There are steps you can take to protect your business from the risk of fires. If you focus on fire risk assessment, fire prevention and staff education, you will help reduce the chance of a fire breaking out.

First, you must assess the risk of fire hazards. In some areas, the local government may even offer a visit from a fire marshal to help identify these risks and provide guidance on your fire prevention plan.

Next, you’ll want to make sure that the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.

Finally, plan for the protection of your people, aka the employees. By creating a fire plan and reviewing it with your staff, you’ll be making sure everyone knows what to do in the case of a fire. Conduct fire drills at least once a year to keep the fire safety protocol fresh, and take time to review evacuation plans and first-aid kits locations.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Henderson/Boulder City is available to help make it "Like it never even happened." Call 702-564-8508

Winter Weather Tips for Commercial Buildings

2/20/2019 (Permalink)

Frozen Commercial Building

While most facility-related precautions should be taken prior to the onset of winter weather, actions can be taken during the weather-related events to minimize the severity of damage resulting from severe winter weather conditions.

Prior to the onset of a specific winter event, clear communications should be provided to all site personnel regarding intended functioning of the facility during the anticipated event, including emergency contact information. Alert security and critical maintenance/facilities’ personnel of potential need for standby or emergency operations. Review response protocols with all personnel who may remain on site.

  • Equipment Winterization: Double-check that all water-filled systems are fully drained and locked-out. Don’t forget to service all low point drains on dry pipe/preaction/deluge sprinkler systems. Re-check valve pits and identification for roadway valves.
  • Adequate Heat: Ensure heating equipment is operational (if not already in use). Stage temporary, portable heating equipment as provided in usage protocols, including making sure the equipment is protected against impact and is well separated from combustibles. Project areas that involve openings in the building envelope should be temporarily sealed to prevent intrusion of precipitation, and the sealing should be capable of withstanding high winds. Temporary heat should be provided as appropriate.
  • Structures & Services: Review anchorage of roof-mounted and outdoor equipment. Clear snow accumulations from roof areas where elevation changes suddenly and ensure all roof drains are clear and double-check condition of roof access means and fall restraints for snow-clearing activities. Make sure equipment needed for snow-clearing tasks is available; top-off generator fuel tanks and review refueling provisions. Review power outage protocols with appropriate personnel and ensure an adequate supply of emergency equipment is on hand, including materials sealed for building openings/broken windows, emergency lighting/flashlights, cold weather protective clothing, etc.

Activities During the Storm

The safety of facility personnel is paramount during a winter weather event. However, if the situation allows, there are actions that can be taken during a storm to lessen the chances of damage to a facility due to extreme winter weather.

  • Adequate Heat: Security and/or maintenance personnel should tour all areas of the site during the event to ensure that adequate heat is provided (> 40°F / 4°C) where needed. Action to provide supplemental heat or isolate equipment should be taken as necessary. Fire protection system dry pipe system riser rooms should be checked at least once per shift (more often if problems have been experienced) to ensure they are heated and have not tripped.
  • Structures & Services: Security and/or maintenance personnel should tour all project areas and building exterior (if safe to do so) to monitor for failures of the building envelope and initiate appropriate, safe action to minimize damaging effects. When practical and safe, drifting snow should be removed from roofs during heavy snow storms.

Crafting the Right Disaster Plan for Your Business

2/1/2019 (Permalink)

Emergency Exit Sign

How will your business be able to respond to natural disasters? Mother Nature can prove to be quite a formidable foe, throwing everything from floods, hurricanes and tornadoes to wildfires and earthquakes at us. The key to your business surviving these worst-case scenarios is to be prepared in advance.

Being prepared for these types of scenarios means creating a natural disaster plan for your business. Some aspects to consider when designing that plan are explained in this blog.

What to Think About

There are many different factors you will need to consider when building a disaster plan for your business. This includes your employees as well as your assets such as equipment and merchandise.

Some of those considerations to include should be:

  1. How to safely protect your employees
  2. How to secure your assets
  3. How to get business up and running again

The Red Cross, FEMA and Ready.gov have created checklists that are available to offer assistance in identifying areas that should be included in your natural disaster preparedness plan. These sources can also show how prepared you truly are.

A Plan for Employees

When disaster strikes without warning, it’s important to have a plan that lays out procedures and safety measures for employees and visitors.

Make sure evacuation routes and exits from your facility are all clearly and visibly marked, provide an area where employees can take shelter when necessary, consider installing emergency lighting, and have designated staff “safety wardens” that are properly trained and ready to assist in all emergency efforts.

When you identify a shelter space, a basement or storm cellar is the ideal location in the event of tornadoes or other high-wind situations. Choose a small interior room or closet or interior hallway if you have no basement space.

A Plan for Asset Protection

You’ll have to make careful decisions even if you have a brick and mortar location for your business to protect the assets inside the building. Everything from equipment to merchandise is at risk, which could cause thousands of dollars in losses.

Be sure you keep a comprehensive and up-to-date inventory of your assets and merchandise, and yes, having photographs prior to a disaster whenever possible is always helpful if insurance claims will have to be made. If your assets are kept on a computer server, take the steps necessary to ensure that the backup system is working and that the storage system, such as a cloud storage option, cannot be damaged.

Work with a contractor if you own your building to uncover areas that could need improvement in regard to structural integrity. This contractor can also walk you through possible safety upgrades and offer advice on areas that may not withstand certain weather situations.

Getting Back to Business—Fast

When a natural disaster does occur, it will be possible that your business will have to be closed for repairs due to damage incurred. And every day you remain closed is another day of no business and lost profits. It is smart to fund a “rainy day” account to help you out with additional costs that may not be covered by your insurance.

Compile a list of contractors who will be able to make themselves available for construction and repairs, and find a cleanup and restoration service company that will be available to quickly respond to your emergency situation.

With SERVPRO® of Henderson/Boulder City, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup and restoration aspects, depend on SERVPRO® of Henderson/Boulder City to be there for you. 702-564-8508

After A Water Damage- Restoring the Commercial Property

1/2/2019 (Permalink)

Air Movers Drying Down Water Damaged Areas Commercial Building Water Damage Dry Out

Flooding and water damage events at Clark County, Nevada commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We are the Commercial Cleanup and Restoration experts. Call us today at 702-564-8508

Hotel and Motel Fire Safety

5/30/2018 (Permalink)

Living in Las Vegas we have a lot of hotel, motels and extended stay commercial buildings. With having so many of these commercial buildings, we at SERVPRO of Henderson/Boulder thought it would be a good idea to share some fire safety tips.

  • Always choose a hotel or motel with both smoke alarms and fire sprinklers.
  • When you enter your room, check the fire safety plan. Usually posted behind the door.
  • Take the time to find the exits and count the number of doors between your room and the exit. 
  • Keep a room key by you bed and take it with you if there is a fire.
  • Never use the elevators during a fire. Always take the stairs.
  • Always if you ever are in a fire stay low to the ground and go under the smoke. 

Commercial Water Damage Causes

3/23/2018 (Permalink)

Most people have a business they work at and would be impacted if that business was affected by a water loss. When a company suffers a water loss and everyone is impacted. So here is a list of common water damage culprits for commercial buildings.

  1. Malfunctioning Sprinkler Systems - Fire sprinklers are great and can keep a building safe during a fire, if one accidentally goes off or breaks it can cause substantial water damage to the building, and assets in that building. It is recommended to get your sprinklers tested every few years. It is also beneficial to learn where the shut off is. If you or your building manager do not know where the shut off is, contact us about getting your building prepared with an Emergency Ready Profile.
  2. Appliances - Just like in a home, most commercial buildings have appliances like hot water heaters, refrigerators, and toilets. All of those things has the potential to cause a water loss. Have a plumber check fittings and pipes regularly.
  3. Backed up sewer lines - Sewer damages are extremely messy and no one wants to deal with that. It is recommended to get your sewer lines jetted or cleaned every 18 months.

Not all water damages can be fully prevented but there are way to help reduce damage. Call us to schedule your free Emergency Ready Profile. You will be shown all the shut offs to your building. As well as given a list of contacts in case something does happen.

Las Vegas Commercial Building Suffers Sewage Loss

3/23/2018 (Permalink)

Sewage loss causes damage at Las Vegas commercial building

We recently got called out to a large commercial facility that had a sewage loss in one of their bathrooms that caused damage along the whole first floor. 

The photo is of the cause of loss room. The women's bathroom had vinyl flooring that was got under, so that had to be removed and disposed of. The walls had a marlite plastic covering that had to be removed to get to the affected drywall. To get to the affected dry wall 100% of that marlite had to be removed. 

To get access to the drywall the sinks, toilets, and lockers in the locker room all had to be detached. You can see even though the water damage only affected materials 1 foot high, a lot more work was required to safely secure the structure. 

For experienced restoration professionals call SERVPRO of Henderson/Boulder City. (702) 564-8508

Local Henderson Business Suffers Water Damage

2/21/2018 (Permalink)

Acoustic tiles affected by water damage being replaced

Local family business is a fragile ecosystem and any big interruption could hurt that business. We understand this and that is why we work so hard to work around your needs. 

You can see from the photo this customer had a pipe burst in the ceiling and cause dozens of affected acoustic tiles to be completely saturated and need to be replaced. 

We got the call late in the afternoon and understanding they could not afford to close for any extended period of time, Our crews worked tirelessly through the night to help get this Henderson business ready to open the next day. 

As a local, family, and military owned business we do what we can to help all business in their time of need.

Interesting Cause of Loss at Commercial Building

2/13/2018 (Permalink)

Hot water heater located in ceiling of commercial building causes huge water damage in Las Vegas, Nevada.

We recently got a call from a commercial building down the street, and the customer described the loss as "Raining in their office".

After shutting off the water to their whole building they called a plumber and found the source of the leak is the hot water heater in the ceiling.  

When we got there, there was standing water, acoustic tiles were falling down, and contents were ruined. The customer had no idea he had a hot water heater in the ceiling. He was new to the building and still getting used to things.

At SERVPRO we provide what is called an Emergency Ready Profile. That is a no cost assessment of your facility. This assessment includes all necessary information needed in the event of an emergency.

You can call us anytime at (702) 564-8508 to schedule you free assessment.

Custom drying boxes in use during commercial water loss

1/2/2018 (Permalink)

Custom drying boxes in use during commercial water loss

Some jobs are more sensitive than others. This water damage was from an accidental fire sprinkler being set off. The water affected multiple floors and completely shut down one wing of the hotel. 

We use these boxed to concentrate the air flow to dry affected areas quicker, without having to perform demolition. We remove the cove base and drill holes in the wall. we set up the boxes and direct air flow with a fan on one end. 

With 20+ years of restorations experience on our team we know how to handle any water damage that affects your commercial building. For the experience and knowledge to best help in you commercial loss, call SERVPRO of Henderson and Boulder City. Ask about our Emergency Ready Profile to best equip yourself with the knowledge of what to do when disaster strikes.

Water Damage At Local Commercial Building

5/30/2017 (Permalink)

Water damage at local retail building

You can tell from the photo that this retail building had some major water leaks. There are a lot of stains on the side from a pipe that burst overhead. The owners of the shop used a tarp to help hold the water before we got there to suck up any standing water. 

This local retail shop had a lot of contents. luckily nothing was damaged and everything could be moved and stored safely elsewhere while the drying process could be completed. 

When drying commercial buildings there are precautions we need to be mindful of. Contents were extremely important in this retail building that flooded. For our customers, contents are their livelihood and we take that seriously. 

SERVPRO works harder and faster at helping during your time of need. Our motto is to make it "Like it never even happened." 

Sewer Drain Backup At Commercial Building

3/24/2017 (Permalink)

Commercial Sewer Backup

The commercial building located in Boulder City experienced a sewer back up in one of their buildings. They called us and we arrived on scene in less than a couple hours. 

We needed to clean and disinfect the area to keep daily business operations running smoothly. We are proud to have such experienced and knowledgeable crews to provide efficient and quick service.

When you own a business you understand that you need things done quickly and efficiently. Do yourself a favor a keep our number next to your emergency contacts (702) 564-8508. Call us when your commercial building has a damage or just needs a general cleaning. Go to our testimonials page and see what local business owners have said about our quick and professional services. 

Office In Henderson Suffered Flood Damage

3/24/2017 (Permalink)

Weighted Extraction After Flood In Commercial Building

This physical therapy office in Henderson had business disrupted when they had flood damage. We got the call early in the morning when the owners returned in the morning to open for business. 

We sent a crew out there for emergency services. In the photo shown you can see a crew member using a weighted machine to extract water from under the carpet. 

This loss was a category 1 loss, meaning that the water came from a clean source and the removal of carpet was not necessary. 

The owner of the company was extremely please that we were able to get to the loss that morning to extract water and place equipment. 

Call SERVPRO of Henderson and Boulder City for quick response times to keep your business open after a flood.

Big or Small, We Can Do It All

2/22/2017 (Permalink)

Commercial restoration is a nuanced industry. That's why you can trust SERVPRO of Henderson/Boulder City with your building and business. We care about your livelihood. SERVPRO of Henderson/Boulder City has the experience necessary to handle any size commercial disaster, whether it is fire damage, water damage, mold damage, or a crime scene cleanup. Every commercial building is different, we know how to handle everything. 

Along with the big stuff, we can do the small stuff too. We can clean carpet, and tile to maintain a professional work environment, as well as cleaning HVAC and ducts to protect against allergies.

Call us today with any commercial emergency and you can rest assured that our team will take great care of you and your business. SERVPRO of Henderson/Boulder City is a diverse company with many specialties, but we are unsurpassed in our restoration ability. We know the ins and outs of the industry and are prepared to assist you in any way possible. We know that when disaster strikes, you can't afford to be out of business. We want to get you back in as quick as possible. Put your trust in SERVPRO of Henderson/Boulder City and you won't be disappointed.

Serving our Community for 20 Years

2/14/2017 (Permalink)

SERVPRO of Henderson/Boulder City is your leading water and fire damage restoration company. We have the personnel and equipment capacity to respond to any disaster, large or small. SERVPRO of Henderson/Boulder City has made a name for itself over the past years as the premier company for fire and water damage in Clark County.

Our customers are never dissatisfied. Our business reputation is important, as is your happiness. We offer commercial water damage restoration, fire damage restoration, duct cleaning, and commercial cleaning. With over 20 years of cleaning and restoration experience under our belts, we are pretty confident in saying we know a thing or two. 

SERVPRO of Henderson/Boulder City has performed duct cleanings for commercial facilities, water damage restoration for large and small commercial facilities, fire damage restoration for retail shops and large warehouses, mold remediation in churches and office buildings, and hard-surface and carpet cleanings. Our customers are never disappointed. call us today to find out why.

Local Henderson Office Suffers Water Damage

1/16/2017 (Permalink)

Flooded Office Building

This small office serving about a dozen employees was interrupted when water decided to intrude on daily office operations. The leak came from a broken pipe above a water heater. 

Lets take a look around this photo and see what is going on. First when we see a water damage with wood furniture we place that furniture on styrofoam boxes to help prevent damage to furniture. Those are those little white squares under the furniture. 

Then you see two different types of equipment here. first you see all the fans around various parts trying to dry the wall and push moisture in the air. Next you see the big dehumidifier taking the moisture out of the air. 

The business owner was so pleased and delighted with the speed and effectiveness of work. Besides extracting water we strive to extract smiles!

Restoring Your Clark County, Nevada Commercial Property After a Flood

6/7/2016 (Permalink)

Water Damage Commercial Building Commercial Property After A Water Damage Event

Flooding and water damage events at Clark County, NV. commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call today: 702-564-8508