Recent Why SERVPRO Posts

SERVPRO Can Help Your Business | SERVPRO® of Henderson/Boulder City

5/2/2022 (Permalink)

SERVPRO of Henderson/Boulder City is your local commercial restoration expert. Contact us today should you experience any damage.

SERVPRO Can Help Your Business | SERVPRO® of Henderson/Boulder City

It can be tricky to keep things running smoothly as a business owner. As the owner or manager of any form of company, you are well aware that it takes all the help you can get to keep things afloat. It may be disastrous for an organization like yours if a property damage event strikes while you’re unprepared.

Fortunately, you have a built-in secret partner for all of your cleaning and disaster recovery requirements. SERVPRO can take care of so many elements that your organization needs that it’s practically like having a hidden business partner that is engaged in the success of your operations by taking care of a considerable part of it.

Large Loss Recovery. Fires, storms and floods are three of the most prominent causes of financial loss for businesses in the United States, and they may cause substantially more damage if not addressed quickly. When you call SERVPRO after a property damage emergency, you’ll encounter a top-notch group of skilled specialists who are available 24 hours a day to assist you. We can supply you with our tried-and-true emergency services and assist you in regaining your footing as fast as possible.

Emergency Ready Plan. Recovery from catastrophes can begin before the event even occurs. We can assist you in establishing an Emergency Ready Plan to follow in the event of a disaster. After a catastrophe, you may need an emergency chain of command, alternative meeting or work spaces, or temporary suppliers, among other things, and we’ll ensure that you’re prepared for a simple press of a button that activates everything.

Cleaning of All Kinds. It makes no difference what sort of cleaning service you require. We are competent in managing everything from trauma cleanup to safe biohazard removal, to carpet cleaning and upholstery restoration. We’ve been in this business for a long period of time and have seen and cleaned everything.

Restoration Services. Unforeseeable property damage incidents, such as when storms create floods, an intern starts a kitchen fire or a waterline bursts, are impossible to forecast. All of these conditions need repair and cleaning, which SERVPRO excels at. Put your trust in us to help you recover from a disaster.

Industry Specialization. There is no business that we are unable to assist, and we have spent years getting to know how to serve them all. Regardless of your business’ unique or particular demands, we can clean or repair it. In many cases, we can even isolate the work area from the rest of the building’s activity to prevent interfering with other elements of your business.

Whatever your recovery need may be, and whatever your commercial property may require, trust SERVPRO to get the job done. Contact us today to get started on an Emergency Ready Plan or find out how we can serve your business.

Why being a IICRC Certified Firm Company matters!

4/18/2022 (Permalink)

SERVPRO of Henderson/Boulder City is a IICRC Certified Firm ready to assist 24 7 365. Call today 702-564-8508

SERVPRO of Henderson/Boulder City is a IICRC certified company So why does this matter?

It matters because when your company is listed as an IICRC Certified Firm (Institute of Inspection, you are specifying to your customer that they are working with a professional organization. An organization that has gone through the education and hands-on training offered by the IICRC (Institute of Inspection Cleaning and Restoration Certification)

Finding the source of water damage and mold growth can be awkward. Water gets into walls and trap moisture. The detection of water in these areas can often only be discovered with moisture detection meters. Undetected moisture can and will continue to cause damage. This damage, at the very least, will cause odors. Greater damage will surface the longer moisture sits, where costly repairs may be required.

A IICRC Certified Firm company has the knowledge and equipment to further dry a home or business back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All SERVPRO of Henderson/Boulder City IICRC-certified professionals have the training and experience to identify moisture sources, evaluate for potential mold growth (visible or suspected), contain the damage, remove the contamination and dry materials to preloss conditions.

When you see a IICRC logo, you can be assured that an IICRC-certified experienced, qualified professional is caring for your valuable property. 

Learn more about SERVPRO of Henderson/Boulder City standards of customer care by calling our offices at 702-564-8508. We are always ready to serve.

Spring Weather Preparation/SERVPRO of Henderson/Boulder City

4/5/2022 (Permalink)

Ready to serve 24.7.365. Call today, 702-564-8508

Spring is HERE!!!  Now is the time to enjoy the weather spring brings with it…and prepare for what weather comes our way.

Getting Ready for Thunderstorms

With the arrival of spring comes more sunshine and longer days. Spring also brings with it the threat of severe weather. It’s a roll of the dice this time of year, which means the weather may change at moment’s notice.

The unstable temperatures in spring are the cause of the changing weather that can go from warm to cold all in the same day. This can result in extreme weather changes as well.

Thunderstorms are somewhat common throughout the spring and are the main cause of severe weather. A thunderstorm occurs whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

In 2021, there were 20 weather/climate disaster events with losses exceeding $1 billion each to affect the United States. These events included 1 drought event, 2 flooding events, 11 severe storm events, 4 tropical cyclone events, 1 wildfire event, and 1 winter storm event. Overall, these events resulted in the deaths of 688 people and had significant economic effects on the areas impacted. The 1980–2021 annual average is 7.4 events (CPI-adjusted); the annual average for the most recent 5 years (2017–2021) is 17.2 events (CPI-adjusted).

How to Be Prepared

We are not yet able to predict the weather with 100% accuracy, but with advanced technology, forecasters have the tools available to at least give us an idea of severe weather that could be coming. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Here are some things you can do to your home to prepare for the chance of severe weather:

  1. Clear out your home’s gutters, drains and downspouts.
  2. Trim trees of limbs or branches that could break off in a storm.
  3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors. Prescription medication.
  • 3–5 day supply of bottled water and nonperishable food for each person in your home
  • Personal hygiene items
  • Blankets or sleeping bag

Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Henderson/Boulder City to get the cleanup and restoration process started fast.

Call us today: 702-564-8508

Why SERVPRO-Contents/Pack Out Services

4/5/2022 (Permalink)

We are always ready to help with your contents and pack out needs. Call today: 702-564-8508

Your home contains your most valuable possessions. From items from those you love, as well as items you have collected through the years. They are precious to you!

 Same with your business. You have items too, that have been given and collected over the years. These are important as well!

The team at SERVPRO of Henderson/Boulder City understands just how trying, disruptive and traumatic major losses - such as a fire, and the abundance of water that comes after the firemen leave - can be.

As part of our Fire & Water Restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Our contents services include:

Inventory – One of the first priorities is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Henderson/Boulder City Crew Chiefs can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, restoration and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office and store the items in our secure climate controlled warehouse.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Henderson/Boulder City Team Members begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate to use. We can provide both wet or dry cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

When a disaster takes control of your life, we help you take control back. Call SERVPRO of Henderson/Boulder City: (702)564-8508

Why SERVPRO???

4/1/2022 (Permalink)

We have the technicians, tools and equipment to service you in your time of need. Call today at 702-564-8508

When you are looking at restoration companies who can provide you with water damage mitigation, mold damage remediation and fire, smoke and soot cleaning and restoration services you might ask yourself, Mmmm, Why SERVPRO?

  • Here are some things about SERVPRO, that makes them different than other restoration companies:
  • SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company as a painting business. Today, more than 1,900 SERVPRO franchises exist nationwide as well as internationally.
  • SERVPRO is one of the top 10 franchises today.
  • Our SERVPRO started over 25 years ago. Our owners started this SERVPRO franchise, with one van and just a few pieces of equipment. Now, in 2022, they operate with several long term employees, have acquired a fleet of vehicles, and have a wide range of equipment for ALL types of work in our field, in addition to acquiring licensing to do Reconstruction services.
  • All of our technicians are professionally trained in the work that they do. All crew chiefs are IICRC certified in Water Damage Restoration. Several have additional certifications in Fire, Smoke, Odor and Applied Structural Drying. 
  • We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  • We work quickly to ensure that your home/business is back to normal, “Like it never even happened.”

To find out MORE about SERVPRO of Henderson/Boulder City services we can provide to you, give us a call at 702-564-8508

When Disaster Strikes-You can count on SERVPRO® of Henderson/Boulder City

4/1/2022 (Permalink)

SERVPRO is here 24.7.365. Call us today 702-564-8508

When disaster strikes your home or business, you can’t wait for help because you need it right away.

SERVPRO of Henderson/Boulder City knows, that a quick response is important, which is why responding faster to any size disaster is more than just a fun tagline to us.

Why a Fast Response Matters

When your belongings or business are on the line, it is personal, and time is crucial when it comes to disaster cleanup. This becomes especially true when water damage is the culprit. which can result due to flooding, appliance and/or plumbing failures, storm damage and water from a fire loss due to firefighters doing their job.

In a matter of minutes, water can spread throughout your property, where it will saturate everything from the walls, the floors and upholstery to any belongings in its path. Water finds a way to get into even the smallest openings, where you would least expect it.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to expand as time goes on. Between 48 hours and 1 week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

If longer than a week, water damage can lead to dramatically increased restoration time and costs and also impacts the structural safety of the building.

We are always Here to Help

We pride ourselves on providing an immediate response to any size disaster, which helps to minimize the damage and keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration crews can be dispatched to your property 24 hours a day, 7 days a week, 365 days a year. We can be onsite in under 2 hours and in most scenarios, even less time.

We are a locally owned and operated franchise and offer a major perk of being part of a national network of over 1,900 franchises, which enables us to have access to more resources for the cleanup and restoration projects. No job is too large or too small for our team!

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Henderson/Boulder City is available for emergency cleanup and restoration services any day at any time.

Call us today, 702-564-8508

Every Restoration Service You Can Think Of—and More | SERVPRO® of Henderson/Boulder City

3/2/2022 (Permalink)

When you need cleanup and recovery of any kind, you can trust SERVPRO of Henderson/Boulder City to get the job done.

People like to call New York City “The City That Never Sleeps.” That may be true enough, but if NYC doesn’t sleep, Clark County doesn’t even blink. There’s bustling action at all times, and it’s all big, bright and full of life.

Not to ruin the vibe, but you know somebody has to clean up after all this, right? Not to mention the party foul hassles that can come from unexpected damage in the form of fire, water and more.

Fortunately for area home and business owners, there’s a SERVPRO right here in the backyard to take care of all of it. The party can’t stop/won’t stop; we get it. That’s why we’re here to make sure the room is ready for the next one.

Water damage recovery. Water damage of all kinds, from burst pipes to leaky roofs, can dampen the atmosphere—but we’ll get things dried out and ready to use again before you can say “Raider Nation.”

Fire damage recovery. Fires hit in U.S. homes more frequently than the slots hit at nearby casinos—every 23 seconds, somebody else feels the burn of this unfortunate jackpot.

Mold removal. Water damage or excess moisture in areas like the bathroom can cause mold that weakens your building. There’s no time to let it grow and spread, and SERVPRO is your solution for safe, fast removal.

Storm recovery. Weather events can cause a ruckus in a hurry, leaving all sorts of surprise damage. When a storm or other natural occurrence leaves its mark in Boulder City, we pick up the pieces in a hurry.

Commercial needs. Businesses all over the area rely on steady operations and a clean, safe environment, and that’s exactly what we provide, with commercial cleaning and sanitation solutions fit for Caesar’s actual palace.

General cleaning. There’s a lot of foot traffic in a lot of buildings around here, and sometimes you just need those carpets cleaned. We can take care of all your cleaning needs, with or without a requisite disaster.

Specialty cleaning. There are many, shall we say, unique situations in the Henderson area, which require their own unique cleaning solutions. At SERVPRO, we’ve seen and cleaned it all, which means you never have to worry if that stain is going to stay there forever.

Construction. If the party goes a little too hard or a disaster takes a bite out of your home or business, we’ve got all the tools and skills to restore, remake or rebuild from the ground up.

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Why SERVPRO? Residential Services

5/3/2021 (Permalink)

Residential Services

Whether your Henderson/Boulder City home needs emergency flood, fire or mold damage clean up and restoration, or your carpet, tile, hardwood or upholstery cleaned, you can depend on us!  Our technicians have extensive cleaning and restoration training and can make your property look its best. We constantly train our professionals in all aspects of cleaning and restoration, so you can feel confident when they knock on your door! Learn more about our many residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

We are ready to serve YOU, with all of your cleaning, restoration and reconstruction needs.

Call us today: 702-564-8508

When Fire & Water take control of your life, SERVPRO of Henderson/Boulder City help YOU take it back!

4/19/2021 (Permalink)

SERVPRO is ready to go when you need them

SERVPRO Franchises play a vital role in helping people get control of their life after a loss has occurred. They help commercial clients get back to their business and minimize downtime and help homeowners get things back to normal. SERVPRO Franchises can become heroes to their customers, because when fire and water damage take control of their lives, SERVPRO helps them get it back.

Serving others is at the heart of SERVPRO of Henderson/Boulder City vision. It is why we strive to be the premier cleaning and restoration company in Southern Nevada. Whether it's a home or business, SERVPRO of Henderson/Boulder City knows the MOST important job is helping each customer put their life back together.

We are the team of Franchise Professionals, highly-trained in cleanup and care for both homes and businesses, quietly taking to the streets, every hour of every day. Proving that wherever there's a houseful of water, or an office filled with smoke, there's a van full of clean. 

We are here for YOU, 24/7/365 Call us today at 702-564-8508

Why SERVPRO? Invested in Assisting The Claims Professional

4/6/2021 (Permalink)

SERVPRO Franchise Professional showing digital file forms and photo images of a job file to Insurance Claims Professional

SERVPRO understands the Claim Professional's responsibility to provide results to their shareholders, managers and customers. SERVPRO Franchise Professionals are uniquely qualified to help. You receive improved results you can measure, while your customers view you as the "hero" in their time of need. You are on the front lines with your clients, and so is SERVPRO.

Our Franchise Professionals mesh accountability and customer service, with our proven methods of mitigating damage after a fire or water loss. What can you, as the Claims Professional expect from SERVPRO? 

24 Hour Emergency Mitigation & Restoration 

Quality Job Files in digital form for easy access to finalize your claims

Documented, measure performance by a Vendor that provides value for you and your clients

Reduced Adjusting Expenses and Improve Prioritization

You can be assured that working with a SERVPRO Franchise Professional, we will do our very best to help your customer make it, "Like it never even happened."

Why SERVPRO? Trained IICRC Certified Professionals

4/6/2021 (Permalink)

Look for the IICRC Certified Firm Logo when looking for a Cleaning & Restoration Company

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. As an IICRC Certified Firm, our staff is highly trained in property damage restoration and hold many IICRC-industry certifications, so you can rest assured our staff is equipped with the knowledge to restore your property.

Certified: SERVPRO Cleaned-Continuing to provide enhanced standards of clean!

4/5/2021 (Permalink)

Certified: SERVPRO Cleaned

Its been a year since the pandemic forced Las Vegas , Nevada to shut their doors for three months. During this shutdown, Certified: SERVPRO® Cleaned was implemented and our professionally trained SERVPRO technicians performed cleaning, sanitizing and disinfection services to commercial and residential properties all over Las Vegas, Henderson and Boulder City. Our Certified: SERVPRO® Cleaned program provided piece of mind and a enhanced standard service focused on cleaning and disinfecting applications to frequently contacted touchpoints such as doorknobs, light switches, countertops, keyboards and desks. We worked closely with commercial and residential customers to further identify specific surfaces for cleaning and disinfectant applications. We continue to provide this much needed service and are proud to upload this standard of clean, 24/7/365. It is what we do! Learn more by calling us at 702-564-8508.

SERVPRO-Entrepreneur Magazine Top 10 Franchise

4/5/2021 (Permalink)

Join the #1 Clean up and Restoration Franchise Nationwide

For the first time since 2016, SERVPRO has been named a top 10 overall franchise system in the nation by Entrepreneur Magazine. We also earned the position of #1 franchise in the clean up and restoration industry for the 21st year in a row!

During a year when many businesses slowed or shut down, due to Covid-19 pandemic, SERVPRO adapted and took our brand to greater heights based on our collective goal -to help people in their times of greatest need and make it "Like it never even happened." 

This honor is a result of hard work and dedication of over 1800 franchises nationwide, who dug in and continued the excellent cleaning and restoration services SERVPRO is known for. 

Do you enjoy helping others? Give us a call to find out how you can be part of the SERVPRO franchise system. 702-564-8508

When Minutes Matter, Our Teams Are Here for You | SERVPRO® of Henderson/Boulder City

3/15/2021 (Permalink)

If your home is damaged due to a disaster, Contact SERVPRO of Henderson/Boulder City. From start to finish, we will be here to help.

When Minutes Matter, Our Teams Are Here for You | SERVPRO® of Henderson/Boulder City - SERVPRO OF HENDERSON/BOULDER CITY Blog

Would you believe that every home we restore and repair has one thing in common? It’s true!

And that commonality is probably not something you would guess. It’s the importance of timing—of beginning the restoration process quickly to ensure that any damage can be contained before it spreads.

You can be confident that starting the restoration process fast is the best way to ensure that water damage, especially, doesn’t spread throughout your home and ruin flooring and furniture. Wood and upholstery can begin to show signs of damage in just a few days. Sometimes signs of mold can start to show up within just a few hours.

A Closer Look at Why Homeowners Need Restoration Services

Here are a few of the reasons homeowners have to seek out our team for restoration services. The issues we see include wind, hail and rain damage. Accidents and appliance malfunctions can also cause significant damage to a home.

What to Expect When You Call SERVPRO

Our teams are here 247 when you need us because we understand how important it is to start emergency restoration and repairs as soon as possible. Damage to your home, especially water damage, can spread quickly.

We’ve seen a lot in our years of experience, so we know how important it is to start soon. Our teams want to bring the best service to you, so we make ourselves available to help you out. There are other good reasons to choose SERVPRO, too:

The technicians you’ll work with are skilled experts. You can trust the members of our team hold high-level certifications in their fields.

They have the latest training and education about restoration techniques, as well as the most up-to-date equipment. You can trust the plans they enact will help you quickly and economically restore your home. That can give your family more peace of mind during the sometimes emotionally stressful restoration process.

If your home is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at any time to learn more about our restoration services and how we can help your family.

Why SERVPRO? Personal Protective Equipment

5/4/2020 (Permalink)

When it comes to SERVPRO of Henderson/Boulder City, our number one concern is safety: the safety of our clients and the safety of our employees.

To make sure the job is done right, employees need to take proper precautions when working in specific situations. Each job comes with its own safety concerns. For example, flood waters can come with contaminants from things like sewage; mold remediation jobs come with possible irritants to people’s eyes, skin and lungs; fire damage can come with worries like smoke inhalation and possible falling debris; and biohazard incidents can come with exposure to dangerous chemicals and bodily fluids.

SERVPRO teams are given the proper training and personal protective equipment (PPE) to ensure they are prepared to safely handle each one of those incidents and a wide range of others. They follow specific guidelines laid out by our company and by the National Occupational Safety and Health Administration (OSHA).

Some of that PPE includes the following:

  • Tyvek Suits and Booties: which are made of a strong, but lightweight material that can protect a person from contaminants in the air. These suits cover a person from head to toe (except the face).
  • Dust Masks: which are lightweight masks worn around the nose and mouth to keep out less serious contaminants like typical, household dust.
  • Full Face Masks: which are more heavy-duty, plastic masks, seal off the entire face and include respirators. These are used in more dangerous conditions. The respirators filter out any harmful airborne pathogens and mold spores.
  • Gloves: different kinds of gloves are used depending on the situation. Nitrile gloves are used to protect from certain contaminants like bodily fluids. Whereas, stronger rubber gloves are used to protect when handling sharp or rough objects.
  • Goggles: are used to protect the eyes in dangerous conditions.
  • Hard Hats: are used to protect employees in situations where there is a risk of building collapse or falling debris.

By ensuring their own safety in the field, our team members are better able to ensure your safety and the safety of your home or business.

Remember, if you experience an incident that requires restoration work, you can count on SERVPRO of Henderson/Boulder City to get the job done in the SAFEST and most efficient way. Call us any time at 702-564-8508.

Why SERVPRO? Our Advanced Technology and Techniques

5/1/2020 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Henderson/Boulder City Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like thermo cameras, can help us detect water through a wall, ceiling, or floor.

  • A thermo camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

 Learn more about SERVPRO of Henderson/Boulder City advanced technology and techniques by calling us today,

 702-564-8508

Why SERVPRO? Invested in You, Your Family, Your Business, Your Community!

4/7/2020 (Permalink)

When you need a leading franchisor of residential and commercial property damage restoration services, you need and want the best. So, why SERVPRO? We’re deeply invested in you, your family, your business, your community. And that’s exactly who and what SERVPRO of Henderson/Boulder City is.

Speaking of deeply invested, Blackstone is deeply invested in SERVPRO. On March 26, 2019, according to SERVPRO’s blog post, “SERVPRO and Blackstone (NYSE:BX) announced that private equity funds managed by Blackstone (“Blackstone”) have recapitalized SERVPRO a leading franchisor of residential and commercial property damage restoration services. Blackstone is acquiring a majority stake in SERVPRO as part of Blackstone’s Core Private Equity strategy, which is designed to hold investments for much longer periods of time than traditional private equity.” This is just one other reason “Why SERVPRO.” If Blackstone, the world's leading investment firms, a multi-billion dollar investment company, strategically chose to invest in SERVPRO, why wouldn’t you?! This speaks volumes. In fact, Peter Wallace, Senior Managing Director at Blackstone, said, “We are excited to make this investment …”

SERVPRO of Henderson/Boulder City is continually investing and reinvesting our resources so we can better serve our customers, to fulfill our vision of becoming the premier cleaning and restoration company, which affords us the opportunity to be there for you, for your family, for your business, for your community in your time of need. We are constantly making strategic decisions for our continued success and future growth. It’s all about growth. David Kestnbaum, Managing Director at Blackstone, said, “SERVPRO is a high-quality company with a strong management team and great long-term prospects. We look forward to working with SERVPRO and its franchisees to help fuel the business’ next phase of growth.” We are humbled and blessed for this strategic partnership with Blackstone.

The next time your home or business needs property damage restoration services, give us the opportunity to best serve you, your family, your business, your community, so you can tell us your why. Your next fire damage, water damage, mold damage, storm damage … we’ll make it “Like it never even happened.”  

Why SERVPRO of Henderson/Boulder City? Because we are deeply invested in you, your family, your business, and your community. Call us today, 702-564-8508 and tell us your “Why.”

Why SERVPRO? Because We Care!

4/7/2020 (Permalink)

At SERVPRO of Henderson/Boulder City, our number one priority is to make our customers happy. It may sound like the impossible task; after all, we are arriving on the scene when circumstances for our customers are devastating. A fire in their home, a busted pipe which has caused water damage in their kitchen, mold in their office building. These are difficult situations emotionally which is all the more reason for our employees to be sensitive to what our customers are dealing with. Many times, depending upon the damage we are mitigating, we could spend days, weeks, or even months in customer’s home or office. We get to know our clients one on one. We get to meet their children. We get to hear about their families. We know their pets’ names. We know where they leave the key in case they are not there. We get to know them by carefully handling all of their cherished possessions, sometimes cleaning them and packing them away until their homes are restored. At the end of the day, we are just people helping people.  That’s what it’s all about. Sometimes that means stopping what we are doing and having a cup of coffee with our customers if they ask. Sometimes it means taking out the family pet. Whatever it takes, to make our customer comfortable, relaxed and reassured during what could be a most traumatic time in their lives, is what is done.

Why SERVPRO of Henderson/Boulder City?? Because we care about our customers...And they know it! We want to be the ones you call when your life gets tossed upside down. 702-564-8508

Why SERVPRO? Highly Trained Cleanup & Restoration Specialists

4/7/2020 (Permalink)

Our staff is highly trained in Commercial / Residential Cleanup & Restoration. From initial and ongoing training at SERVPRO of Henderson/Boulder City offices, to IICRC industry certifications, to SCATS onsite training, you can feel confident and assured that our staff is equipped with the knowledge to restore your Commercial or Residential property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

HERO READY Training

The HERO READY Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Textiles Cleaning

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Henderson/Boulder City offers both credited courses for insurance agents, insurance adjusters, and non credited course for real estate and property management professionals. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Restoring Contaminated Buildings
  • Ethics

Why SERVPRO?

4/7/2020 (Permalink)

  • When looking at companies who can provide you with water mitigation, mold remediation and fire restoration services you might ask yourself, why SERVPRO?
  • Let me tell you some things about SERVPRO:
  • SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. Therefore, SERVPRO has proved to be an outstanding company. SERVPRO is actually one of the top 10 franchises today.
  • Our SERVPRO started over 23 years ago. Our owners started a SERVPRO franchise, with one vehicle and just a couple pieces of equipment. Since then, we now operate with about 22 long term employees, acquired multiple types of vehicles, and have a wide range of equipment for all types of work in our field. We have been successful, which has allowed us to continue to grow our Restoration Division, and add the Reconstruction Division in .
  • All of our technicians are professionally trained in the work that they do. 
  • We work with your insurance company to make sure you are covered for the work that we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  • We work quickly to ensure that your home/business is back to normal ASAP.
  • We appreciate your feedback! We would like to know if your happy with our services. We also are interested in knowing if your unhappy with our services. We want to make it right, and fix anything that may have gone wrong.
  • That is WHY, we ask ALL of SERVPRO of Henderson/Boulder City customers to leave us a review after the job is completed, so we can ensure that they are completely satisfied with the services they received from us, and the employee that provided that exceptional service.

To find out MORE about SERVPRO of Henderson/Boulder City services we can provide to you, give us a call at 702-564-8508

We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Henderson/Boulder City at 702-564-8508

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Contents Restoration-Why SERVPRO to restore your contents

5/7/2019 (Permalink)

Fire Damage inside a Residential home

Your home contains many of your most valuable possessions and houses those you love the most. Your business is your livelihood. The team at SERVPRO of Henderson/Boulder City understands just how trying, disruptive and traumatic major losses - such as a fire - can be.

As part of our fire restoration service, we don't just pay attention to the structure; we'll also help take care of the contents of your home or business, as well. Our contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Henderson/Boulder City Crew Chiefs can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time-consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office, and store the items in our secure climate controlled warehouse.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Henderson/Boulder City Crew Chiefs begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate; we provide both wet or dry cleaning methods. Additionally, all the other restorable contents will be cleaned and deodorized to as near as preloss condition as possible; this includes electronics, art, wood furniture, kitchen items, clothing, bedding and much more.

When a fire takes control of your life, we help you take control back. Call SERVPRO of Henderson/Boulder City: (702)564-8508

What to do if your Crawl Space floods

5/2/2019 (Permalink)

Flooded Crawl Space

Even the most well-built homes may still experience crawl space flooding. This is because water in crawl space areas is a fairly common problem. Unfortunately, it can also be a very dangerous one, causing damage to the home and possibly provoking respiratory illnesses in its residents. Thankfully, if your house is prone to crawl space flooding, there are ways to remedy the situation and help prevent it from happening again.

Causes of Crawl Space Flooding

There are a number of factors that make certain homes more prone to crawl space flooding than others. Here are a few of the main ones you should keep in mind.

  1. Cracked Foundation
  2.  Faulty Design
  3.  Opening Crawl Space Designs
  4.  Faulty Sump Pump
  5.  Improper Drainage
  6.  Sewage Problems
  7.  Water Leaks

Effects of Crawl Space Flooding

Because water in the crawl space does not usually cause immediate and obvious damage, many homeowners believe it is not a big deal. As a result, when crawl spaces begin to flood, some procrastinate on fixing the issue, while others might not make any attempt to fix it at all. So, here is what happens when water remains in a crawl space for too long.

  1.  Increased Humidity
  2.  Mold Bacteria Growth
  3.  Structural Property Damage

The longer these issues remain unresolved, the worse they become. And, the worse they become, the more expensive it is to fix it. So, if your house is prone to crawl space flooding for any of the aforementioned reasons, consider the following options to remedy the issue.

  1. Use Wet/Dry Vac
  2. Use a General Purpose Pump
  3. Remove Wet Material
  4. Use a Dehumidifier
  5. Hire a Professional Restoration Company

Here are just a few long-term or permanent solutions to prevent the flooding of crawl spaces.

  • Clean Drains
    Don’t wait until your pipes or drains clog up. Get your pipes tested and cleaned once every two years by professionals. In between professional cleanings, you can use hot water, vinegar, and baking soda to keep your drains clear.
  • Repair Cracks
    Check your home’s foundation regularly for cracks, especially after a natural disaster, and have those cracks repaired immediately by a professional as water can seep in those tiny cracks and cause a whole lot of big damage.
  • Provide Proper Drainage
    Proper drainage helps to keep water away from the house and its foundations. Make sure your downspouts are properly installed and that your drainage system is clear of debris. Invest in extensions and place at the bottom of downspouts to help to direct water away from the foundation.
  • Landscaping
    A little landscaping could go a long way to ensure your lawn slopes away from your home. This steers water away from the foundation and prevents pooling.

Is the crawl space of your home prone to flooding? Call 702-564-8508 We offer 24/7/365 emergency water fire and mold damage services, We are always ready and #HeretoHelp.

Important Tornado Safety Tips | SERVPRO® of Henderson/Boulder City

4/18/2019 (Permalink)

Tornado Funnel

Spring is a beautiful time of the year, but it can also bring unpredictable weather. So it makes sense to be prepared for the chance of severe thunderstorms that could lead to the perfect conditions for a tornado.

The highest occurrences of tornadoes at 30% and 24% respectively, have historically been in April and May, which means we are currently in the height of tornado season throughout the United States. Included in this blog are some tips and information on tornadoes that can help keep your family prepared for the worst possible scenario.

Conditions That May Cause a Tornado

Severe thunderstorms, especially those known as “supercells,” are responsible for roughly 1,200 tornadoes occurring in the U.S. each year.

The formation of a tornado happens when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped vertical by rising air moving up through the thunderclouds.

Tornadoes and their signature funnel cloud are transparent at first, but they become visible when water droplets from the storm’s moist air condense or when dust and debris are picked up.

A typical tornado can grow to be 660 feet wide and will move at 10 to 20 miles per hour, although larger and faster tornadoes have been observed. Hail and intense winds of more than 200 mph can accompany tornadoes.

The time of day tornadoes typically occur is later in the afternoon, but it is prudent to remember that they can occur anytime and anywhere.

Safety Tips

Take the time to learn the difference between a tornado watch and tornado warning. A watch is issued when the conditions are favorable for tornadoes, while a warning is issued when a tornado has been reported by spotters or indicated by radar.

If a tornado warning has been issued for your area, take action immediately to find safe shelter, especially if you are in the path of the tornado.

Shelter options include:

  • Underground options like a basement or storm shelter.
  • The lowest part of your home, in an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.
  • If you are outside, try to get to a sturdy building. Mobile homes and trailers are not a safe option.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.

It’s a good idea to keep flashlights, a battery-powered weather radio and extra batteries in your tornado shelter at home in case of an power failure. Also, when you are sheltering in your home, make use of furniture items like sofa cushions, mattresses or blankets to protect your head and neck.

NEVER try to outrun a tornado if you get caught on the road during a tornado.

Tornadoes are dangerous and can be devastating. While meteorologists and weather services can provide some advanced warning to potential threats, tornadoes can still occur with little to no warning at all.

If your home or business has been damaged by a tornado, know that SERVPRO® of Henderson/Boulder City is ready and waiting to jump into action and get cleanup and restoration of your property underway. Call us today: 702-564-8508

Preparing for Rough Spring Weather | SERVPRO® of Henderson/Boulder City

4/18/2019 (Permalink)

Lightening Storm

We’ve made it to spring! Now we can enjoy the weather spring brings with it…and buckle up for whatever Mother Nature may choose to send our way.

Getting Ready for Thunderstorms

With the arrival of spring comes longer days and more sunshine, but unfortunately, spring also brings with it the threat of severe weather throughout the country. It’s dealer’s choice this time of year, which means the weather may change at moment’s notice.

The unstable temperatures that come with spring are the cause of the changing weather that can go from warm to cold even in the same day. That temperature change can result in extreme weather changes as well.

Thunderstorms are more likely to be common throughout the spring and are the main cause of severe weather. A thunderstorm can occur whenever warm, moist air collides with cool, dry air, which is most common in the spring and summer.

When looking at natural catastrophe losses in the U.S. for 2017, severe thunderstorms were the most common and produced some of the costliest results. Out of 50 events, there were 85 fatalities and an estimated total of $25.4 billion in overall losses.

These spring storms can bring with them the threat of flooding, high winds and even tornadoes if the conditions are right. It has been found that in modern history, 10% of all violent tornadoes have occurred in March, with April, May and June taking the top spots at 30%, 24% and 15% respectively.

How to Be Prepared

We are not yet able to predict the weather with 100% accuracy, but fortunately, forecasters have the tools available to at least give us an idea of severe weather that could be coming. Advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Here are some things you can do to your home to prepare for the chance of severe weather:

  1. Clear out your home’s gutters, drains and downspouts.
  2. Trim trees of precarious limbs or branches that could break off in a storm.
  3. Secure or store outdoor belongings if severe weather is in the forecast.

Having an emergency kit on hand is always advised. These kits should include the following:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal info, like telephone numbers of neighbors, family and friends, insurance and property info, numbers for the utility companies, and medical info
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bag

Despite its unpredictability, there is one thing that always remains true of the spring weather season: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Henderson/Boulder City to get the cleanup and restoration process started fast.

Call us today: 702-564-8508

Why choose a IICRC certified company?

4/11/2019 (Permalink)

IICRC Certified Firm

SERVPRO of Henderson/Boulder City is a IICRC certified company So why does this matter?

It is important because when your company becomes an IICRC certified company, (Institute of Inspection, Cleaning and Restoration Certification, http://www.IICRC.org/ ), you are saying to your customer that you are dealing with a professional organization. An organization that has gone through the education and hands-on training offered by the most reputable association of its nature throughout North America.

Finding the source of water damage and mold growth can be tricky. Water gets into walls creating trapped pockets of moisture. The detection of water in these areas can often only be discovered with sophisticated moisture detection meters. Undetected moisture will continue to cause damage. This damage, at a minimum, will cause odors. Greater damage will surface when materials de-laminate, shrink, split and further deteriorate to where costly repairs are required.

More than just removing excess water, a IICRC certified company will have the knowledge and equipment to further dry a home or facility completely back to preloss conditions. Through timely response and the careful monitoring of water damage, mold and other health issues can be prevented. If water damage has been present too long, mold will occur.

All SERVPRO of Henderson/Boulder City IICRC-certified professionals have the training and experience to identify moisture sources, evaluate mold growth (visible or suspected), contain damage, remove contamination and dry materials to ensure that mold will not return.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property. 

Learn more about SERVPRO of Henderson/Boulder City standards of customer care by calling our offices at 702-564-8508. We are always ready to assist.

We’ll Be There Fast When Disaster Strikes | SERVPRO® of Henderson/Boulder City

4/11/2019 (Permalink)

HardWood Flooring removal

Time is one of those commodities you will not have when disaster strikes your home or business. When it comes to your home or livelihood being on the line, you can’t wait—nor do you want to wait—for help because you need it right away.

We are aware that a quick response is important, which is why responding faster to any size disaster is more than just a slogan to us.

Why a Fast Response Matters

When your belongings or business are on the line, it is personal, and time is not a luxury you have when it comes to disaster cleanup. This becomes especially true when water damage is the culprit, which can result from flooding, appliance and/or plumbing failures, storm damage and water from firefighting efforts.

In a matter of minutes, water spreads throughout your property, where it will saturate everything from the walls, the floors and upholstery to any belongings in its path, making them the casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours and a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

If left for over a week, water damage can lead to dramatically increased restoration time and costs and also impacts the structural safety of the building.

We’ll Be There to Help

We pride ourselves on providing an immediate response to any size disaster, which helps to minimize the damage and keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

We are a locally owned and operated franchise so we are close by and ready to respond whenever the call comes in. We also offer a major perk of being part of a national network of over 1,700 franchises, which enables us to have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Henderson/Boulder City is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Call us today, 702-564-8508