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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Henderson Vacation Home Covered In Mold

5/9/2018 (Permalink)

Mold Remediation Henderson Vacation Home Covered In Mold Mold growing up to 4 feet high in some locations at the Henderson home.

In Las Vegas we have great winter weather. As a result of that we have a lot of people with vacation homes in the valley. We recently got a call from a customer who was shocked when they arrived and found they had a running sink for what seemed to be a few months. 

We walked in and found the home had up to 4 feet high covered in mold. We had to remove most of the drywall, carpet and all the cabinetry in the kitchen. Contents were ruined, and the vacation home that was supposed to serve the purpose of a vacation left our customers with a major headache. 

When you aren't going to be in your home for an extended period of time, it is always a good idea to have someone come and check in on it, or ever turning off the water to the home could prevent something like this from happening.

Explaining the Water Damage Process

5/9/2018 (Permalink)

Water damage can be unfamiliar for a lot of people who haven't experienced it first hand. Many jobs are different bases on the kind of loss and time. This is a brief overview of what you may be able to expect if you have a water loss.

Identifying the Source and Water Type 

The type of water is important in determine how to handle a loss. If the water is clean water or a category 1, to sewage water or category 3. There are different safety and clean up protocols we need to follow.

Surveying Damage

Once we know where the loss occurred we can start to identify the damage and come up with a plan of action. We moisture map the house and look at all affected materials.

Furniture and Water Removal 

Next, we need to remove or block up any furniture that may be damaged due to standing water. Once furniture has been safely set aside, we can begin to extract and standing water, if there is any

Drying and Odor Treatments 

This is when we bring in those big fans you may have seen or heard about. Also, adding de-humidification to the process is extremely important. The fans will pull the water out of affected materials and the dehumidifiers will remove that moisture from the air.

Material Removal and Final Cleaning 

There may be some material that may be very difficult to remove water from. When this happens it may be easier to remove that material all together and get it ready to be replaced. After everything is dry or affected materials have been removed everything is cleaned and prepped for the reconstruction process.

SERVPRO of Henderson/Boulder City employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at (702) 564-8508 for 24/7 emergency service.

Causes of Commercial Water Damage

3/23/2018 (Permalink)

Most people have a business they work at and would be impacted if that business was affected by a water loss. When a company suffers a water loss and everyone is impacted. So here is a list of common water damage culprits for commercial buildings.

  1. Malfunctioning Sprinkler Systems - Fire sprinklers are great and can keep a building safe during a fire, if one accidentally goes off or breaks it can cause substantial water damage to the building, and assets in that building. It is recommended to get your sprinklers tested every few years. It is also beneficial to learn where the shut off is. If you or your building manager do not know where the shut off is, contact us about getting your building prepared with an Emergency Ready Profile.
  2. Appliances - Just like in a home, most commercial buildings have appliances like hot water heaters, refrigerators, and toilets. All of those things has the potential to cause a water loss. Have a plumber check fittings and pipes regularly.
  3. Backed up sewer lines - Sewer damages are extremely messy and no one wants to deal with that. It is recommended to get your sewer lines jetted or cleaned every 18 months.

Not all water damages can be fully prevented but there are way to help reduce damage. Call us to schedule your free Emergency Ready Profile. You will be shown all the shut offs to your building. As well as given a list of contacts in case something does happen.

Las Vegas Commercial Building Suffers Sewage Loss

3/23/2018 (Permalink)

Commercial Las Vegas Commercial Building Suffers Sewage Loss Sewage loss causes damage at Las Vegas commercial building

We recently got called out to a large commercial facility that had a sewage loss in one of their bathrooms that caused damage along the whole first floor. 

The photo is of the cause of loss room. The women's bathroom had vinyl flooring that was got under, so that had to be removed and disposed of. The walls had a marlite plastic covering that had to be removed to get to the affected drywall. To get to the affected dry wall 100% of that marlite had to be removed. 

To get access to the drywall the sinks, toilets, and lockers in the locker room all had to be detached. You can see even though the water damage only affected materials 1 foot high, a lot more work was required to safely secure the structure. 

For experienced restoration professionals call SERVPRO of Henderson/Boulder City. (702) 564-8508

Are You Prepared For Spring Storms

3/23/2018 (Permalink)

April showers bring May flowers is a popular saying, it is also a reminder to make sure your home is safe from unpredictable rain and wind storms. 

It's always a good idea to perform inspections on your home before a storm hits. Some good questions to ask yourself may be, do all of your windows and doors fit to create a tight seal? When was the last time you had someone take a look at your roof? Trees are also something that could cause damage during high winds. 

In the event of a bad storm do you have a plan in place or even a ready bag in case you need to leave your home. A meeting spot or emergency for of communication may be a good idea as well. 

SERVPRO of Henderson and Boulder City. Is here to help for any of your storm damage needs. We do board ups, roof tarpings, water damages, as well as fire damages that may result from storm damage.

Water Damage Frequently Asked Questions (FAQs)

3/22/2018 (Permalink)

I've had a water damage. What should I do?

  • Shut off the water source if possible.
  • Remove Excess water by moping or blotting.
  • Prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove rugs from wet carpeting.
  • Do not leave books, magazines or other colorized items on wet carpeting.

How long will it take to dry out my home?

It depends, not all water damages are the same. It is all dependent on the size and materials affected. 

What are signs of water damage?

Some subtle signs of water damage could include baseboard separation from the wall or paint bubbles on the wall or ceiling.

What equipment is used and how does it work?

There are a few way to dry out a structure but the most common is by using air movers and dehumidifiers.

Air movers are large fans that draws water moisture from wet surfaces through evaporation into the air.

Dehumidifiers draws this moisture out of the air and emits warm dry air. 

If you are unsure if you have water damage or have any other questions call SERVPRO of Henderson/Boulder City (702) 564-8508

Baseboard Separation Tips Off Homeowner to Water Damage

3/22/2018 (Permalink)

Water Damage Baseboard Separation Tips Off Homeowner to Water Damage Baseboard separation leads customer to call SERVPRO to perform moisture inspection.

We get calls all the time for moisture inspections where a customer might not know if they have a leak or not. Most of it is precautionary and just to ease the customers concerns but other times it turns out there has been a slow leak.

Baseboard separation like in the photo can be a great indicator of a leak. The customer on this job had no idea that the washer behind this wall was leaking until he noticed this.

Luckily this wasn't a very big leak and we were able to take the baseboards off and drill holes to dry out the wall and dry it rather quickly. 

If you have any concerns about potential water damage and just need an inspection call us! We have certified technicians on stand by 24/7 for your needs. 

Las Vegas Rain Storm Causes Roof Damage

3/22/2018 (Permalink)

Storm Damage Las Vegas Rain Storm Causes Roof Damage Rain causes ceiling damage in Las Vegas home.

Living in fabulous Las Vegas we are lucky not get the kind of natural disasters the rest of the country has to face. The worst we get is rain. Although when it does rain, it pours. It can cause flooding and as you can see from the photo, damage in your ceiling if you have a leaky roof.

Luckily this customer caught it in time and we were able to assist before the loss got any bigger. To find wet spots in the ceiling we had a couple different tools we can use to help find moisture. 

Moisture meters are what we use to determine where moisture is and how saturated building material is. We can also use thermal cameras to find moisture. Thermal cameras pick up temperature and not necessarily moisture but we spots tend to be a good amount colder than dry spots. These tools on a roof leak help ensure we find all the moister that has entered your home from a rain storm.

Mold Prevention Tips

3/22/2018 (Permalink)

Mold is caused by moisture and grows on a food source over time. That being said reacting to water damages and high levels of moisture could help prevent mold. 

Here are a few tips to help prevent possible mold growth.

  • Act quickly. Mold needs time to grow so the less time you give it the better.
  • Clean and repair roof gutters regularly to prevent damage from getting into your home.
  • Make sure your landscaping slopes down and away from the foundation of your home.
  • Keep your air conditioning drip pans clean and your drain pipes unobstructed.
  • Keep your indoor humidity low. In Las Vegas we typically don't have a problem with this. Humidity meters are pretty inexpensive. In the valley typical levels range from 15 to 30%. 

If you have any concerns we would be happy to answer any questions by phone (702) 564-8508 or in person. 

Electrical Fire Displaces Henderson Family

3/21/2018 (Permalink)

We recently finished working on a fire loss in Henderson caused by faulty wiring. This family was displaced for quite some time and lost irreplaceable contents. We at SERVPRO of Henderson and Boulder City would like to share some electrical safety tips to prevent future damage.

  • Always have all electrical work done by a qualified electrician.
  • It is a good idea to get an inspection done when buying a new home or making remodels.
  • Always use one heat producing appliance (Coffee Maker, Toaster, etc.) in an outlet
  • Never use an extension cord for major appliances (refrigerators, dryers, washers, etc.)
  • Consider having arc-fault circuit interrupters (AFCIs) installed if you do not already have them in place. AFCIs shut off electricity when dangerous conditions occur.
  • Check electrical cords and make sure they are not running under carpeting, rugs, or doorways. Extension cords are designed for temporary use. 

For more fire safety tips, check our blog!

Cooking Safety Tips

3/21/2018 (Permalink)

Did you know that the leading cause of fires in the kitchen is unattended cooking? Most of those cooking fires involve the stove.

We have seen plenty of kitchen fires in our 20 years of restoration work. We hope that these tips can help keep your home safe while cooking.

  • Always stay in the kitchen if you are boiling, frying, grilling, or broiling food. If you do have to leave the kitchen for a short period of time, turn off the stove.
  • Keep anything that has the possibility of catching fire away from your stove top. Including oven mitts, towels, and even curtains.
  • If you have a fire on the stove top, slide a lid over the pan to smother the fire and leave it there until it is completely covered.
  • If you have an oven fire, turn off the heat and leave the door closed.
  • Finally it is always a good idea to keep children away from the stove. 

Hidden Mold Behind Cabinets

3/13/2018 (Permalink)

Mold Remediation Hidden Mold Behind Cabinets Mold hidden behind cabinets

This customer had a leak in their wall and had no idea about it. As you can see when you open the cabinets, everything looks normal. After removing the kick plate under the cabinet we could look back and see the mold.

Not knowing how bad it was we took full precaution, setting containment's, and placing air filtration devices. Taking these precautions are important to not cross-contaminating the rest of the house. 

When you have small water leaks, they may be hard to detect and one of the things mold needs is time. Time is a best friend for mold. Catching water damages early is key and is why we have technicians standing by 24/7/365. For fast and quick response on your mold or water damage call SERVPRO of Henderson and Boulder City. (702) 564-8508

Record Low Temps Could Lead To Pipe Bursts

3/2/2018 (Permalink)

These past two weeks have been record lows for the valley. We even had snow for the first time in 8 years. When temperatures dip that low that could lead to an increased risk in pipes freezing and bursting. Anytime the temperature gets below 32 degrees, which is the freezing point for water, you should follow these tips.

If you are leaving town always check the weather in your area in case of freezing temps. 

  • Make sure outside exposed piping is properly insulated with foam.
  • Turn off the water to your home.
  • Put a slow drip on your faucets to avoid pressure build up.
  • Open cabinets where water pipes are to circulate warm air if you are planing on keeping your house cooler to avoid wasting electricity.

If a pipe does burst there are a few things you can do before SERVPRO arrives.

  • If a pipe is still leaking, do what you can to catch the water. Put a bucket down or absorb the water with towels.
  • Turn off all electronic appliances in the area.
  • If you have a leak in under cabinets, keep the doors open to help circulate air to promote faster drying.
  • Put foil under any wooden furniture to prevent staining or damaging the legs of the wood.

Removing Porous Materials key To Removing Odor In Fire Damage

2/22/2018 (Permalink)

Fire Damage Removing Porous Materials key To Removing Odor In Fire Damage Technicians removing drywall and insulation due to fire damage

This loss came from a car catching on fire in a garage. The fire affected most of the home but the garage got the worst of the damage. You can see our technicians wearing personal protective equipment because it can be very hard to breath and see with all the soot on materials and in the air.

When big losses like this arise it is very possible to have to remove every inch of porous material, including drywall and insulation. We need to remove all porous materials because the smoke smell is very hard to remove. Removing the source is always the most effective step in odor removal.

We take the time to make sure our technicians are fully trained on the effects of fire and odor by getting them IICRC certified.

Slow Leak Behind Washer Causes Mold

2/22/2018 (Permalink)

Mold Remediation Slow Leak Behind Washer Causes Mold Mold behind washing machine

This customer had a slow leak behind her washing machine and with wet building material and time, that eventually led to mold growth. The customer had no idea there was a problem until she pulled the washer away from the wall to clean behind it.

This job required a complete remediation. Some actions in the remediation process include.

  • Work with an industrial hygienist to develop a protocol to remove affected materials.
  • Setting up a containment to prevent potential cross-contamination.
  • Removing contaminated materials and using HEPA filtrated vacuumed for detailed cleaning.
  • Cleaning the HVAC system to remove potential contamination.

Being in the restoration industry and dealing with mold for 10+ years, we have seen it all. From small areas of surface growth to large commercial facilities. 

Call SERVPRO of Henderson/Boulder City if you have mold for proper removal.

Storm Damage Devastates Customers Home and Contents

2/21/2018 (Permalink)

Storm Damage Storm Damage Devastates Customers Home and Contents Television getting covered with water and insulation from roof leak.

As you can tell from the photo the ceiling collapsed and blew insulation all over the house. The cause of loss was from rain water coming in through a ceiling with broken or missing tiles.

Having a damaged roof can cause real problems. Not only did this customer have to deal with moisture in building materials, She had a lot of contents that were affected as well. Rain doesn't happen too often here, but when it does it can be devastating. This customer had to move out of her home because so much of the roof was affected and blew insulation all over her home.

Did you know we, at SERVPRO of Henderson/Boulder City did roof tarpings. In the event that your roof may be susceptible to leaks, we can come out tarp it to protect your home from a potential water damage.

Local Henderson Business Suffers Water Damage

2/21/2018 (Permalink)

Commercial Local Henderson Business Suffers Water Damage Acoustic tiles affected by water damage being replaced

Local family business is a fragile ecosystem and any big interruption could hurt that business. We understand this and that is why we work so hard to work around your needs. 

You can see from the photo this customer had a pipe burst in the ceiling and cause dozens of affected acoustic tiles to be completely saturated and need to be replaced. 

We got the call late in the afternoon and understanding they could not afford to close for any extended period of time, Our crews worked tirelessly through the night to help get this Henderson business ready to open the next day. 

As a local, family, and military owned business we do what we can to help all business in their time of need.

Do You Have a Small Leak In a Hard To See Area?

2/21/2018 (Permalink)

Water Damage Do You Have a Small Leak In a Hard To See Area? Swollen baseboards are a good sign of potential water damage

You may have a small water damage and not even know it. In situations like this with appliances that are big and difficult to move or see behind, its possible to have a small leak. 

Now in this photo everything looks normal. If you take a closer look you can see that baseboard has swollen and pulled away from the wall. The baseboard being made of wood, expands when being subjected to moisture. 

We understand that you can not always look behind big appliances or know exactly what to look for. This is why we have experienced professionals ready to help serve you 24/7 to help find potential damage.

Ask about our Emergency Ready Profile to help equip you with the knowledge and information to help during an unexpected disaster.

Missing Shingles or Broken Tiles? You may need a roof tarping.

2/13/2018 (Permalink)

Storm Damage Missing Shingles or Broken Tiles? You may need a roof tarping. Roof tarping before heavy rains in Henderson, Nevada

It doesn't rain a lot here in Las Vegas, so you might not know the condition of your roof. Rain water can cause sizable damage if you aren't prepared. 

This photo is from a roof tarping we did in January from the big rains we had. This customer had a leak and couldn't get it fixed right away so to prevent further damage, we tarp it off with plastic.

This is only a temporary fix to prevent further damage. If you notice missing or broken tiles, that may be an indication of future water damage during rain storms. It may also be a good idea to get your roof inspected after long periods without rain.

Remember SERVPRO of Henderson and Boulder City next time you need a roof tarping. 

Interesting Cause of Loss at Commercial Building

2/13/2018 (Permalink)

Commercial Interesting Cause of Loss at Commercial Building Hot water heater located in ceiling of commercial building causes huge water damage in Las Vegas, Nevada.

We recently got a call from a commercial building down the street, and the customer described the loss as "Raining in their office".

After shutting off the water to their whole building they called a plumber and found the source of the leak is the hot water heater in the ceiling.  

When we got there, there was standing water, acoustic tiles were falling down, and contents were ruined. The customer had no idea he had a hot water heater in the ceiling. He was new to the building and still getting used to things.

At SERVPRO we provide what is called an Emergency Ready Profile. That is a no cost assessment of your facility. This assessment includes all necessary information needed in the event of an emergency.

You can call us anytime at (702) 564-8508 to schedule you free assessment.

Water Damage? What about your contents?

1/31/2018 (Permalink)

Water Damage Water Damage? What about your contents? Water damage affects thousands of customers books.

The first thing you think of when you hear water damage is probably concerns about the building and building materials. Another thing to think about is the contents. 

Whether you are a renter, where all you're responsible for is you contents, or you're a home owner and you have years of accumulated contents.

Water can destroy your most valuable possessions. At SERVPRO of Henderson and Boulder City we work diligently to help restore your contents and even make a full inventory of everything you own to provide to the insurance company. 

The photo is from a job we did, where the customer had thousands of books that needed to be restored and reported to the insurance company. 

The next time you have a water damage call SERVPRO of Henderson and Boulder City to protect your home and your contents.

Longest Drought In Vegas History Ends and Brings Water Damage Throughout The Valley

1/17/2018 (Permalink)

Storm Damage Longest Drought In Vegas History Ends and Brings Water Damage Throughout The Valley Water bubble formed from roof leak

After 116 days of drought, record breaking rains brought down 1.33 inches last week as reported at McCarran Airport. Along with the extremely high number of auto accidents, there were also a high number of claims from roof leaks. 

As you can see in the photo, these customers had a massive bubble where the moisture got trapped between the paint and drywall. In situations like this if a bubble isn't visible, you may see staining on the ceiling. This is also a result or moisture being present.

The rains can bring a lot of headache and frustration. SERVPRO of Henderson and Boulder City can help make it, "Like it never even happened."  Call us for your next roof leak, flood, or even if you just need a moisture inspection.

Most fire jobs require board ups

1/10/2018 (Permalink)

Fire Damage Most fire jobs require board ups Customer attempts to keep his possessions safe by covering holes cut by fire department with wooden boards.

Board ups are pretty common to see on fire damages, either the fire department needs to break down a door, or the pressure from the fire causes windows to break, or the fire itself can literally take down walls of a structure. 

That was the case in this job. The fire department had to cut open this garage door in able to attack the fire. Being made of brick there was no other way inside. 

This photo is the customers attempt to keep wondering eyes off his possessions in the garage. This customer had a lot of tools unaffected and needed to keep them safe.

We ask that if you need the extra protection of a proper board up, that you call professionals. We are available 24/7/365. 

Keep your home and possessions safe. Call SERVPRO of Henderson and Boulder City.  

Have you checked under your sink lately?

1/2/2018 (Permalink)

Mold Remediation Have you checked under your sink lately? Mold damage under sick from a slow leak in the wall

Do you ever look under you sink? All the way in the back behind the toilet paper and various cleaning products? What about pulling the washer away from the wall and looking behind that?

A lot of time you can have a water damage and not even realize it. That was the case in this job. Our customer had a leak in the wall behind his sink and didn't realize it until he tried to sell his home, and a home inspector found it, because it went unnoticed, mold grew and had to be fully re-mediated.

Leaks in the wall are hard to notice but there are some things to look for. Baseboard separation in one of the easiest things to spot. The baseboard swells up from the water and pulls away from the wall. 

Peeling paint or paint flaking away. These are easy to see but a very good indication of a potential water leak. 

Lastly, any sort of discoloration. If you are unsure if you have wet building material, call your local SERVPRO franchise for a moisture inspection.

Custom drying boxes in use during commercial water loss

1/2/2018 (Permalink)

Commercial Custom drying boxes in use during commercial water loss Custom drying boxes in use during commercial water loss

Some jobs are more sensitive than others. This water damage was from an accidental fire sprinkler being set off. The water affected multiple floors and completely shut down one wing of the hotel. 

We use these boxed to concentrate the air flow to dry affected areas quicker, without having to perform demolition. We remove the cove base and drill holes in the wall. we set up the boxes and direct air flow with a fan on one end. 

With 20+ years of restorations experience on our team we know how to handle any water damage that affects your commercial building. For the experience and knowledge to best help in you commercial loss, call SERVPRO of Henderson and Boulder City. Ask about our Emergency Ready Profile to best equip yourself with the knowledge of what to do when disaster strikes.

Best Ways to Prevent Indoor Flooding

7/5/2017 (Permalink)

No one expects to have a water damage in your home especially if you have never gone through it before. Trust us it is very common and could happen easily.

Here are some tips to help prevent indoor flooding.

Have your HVAC system checked regularly.

Your indoor unit should not be leaking water at any point, so having your system checked regularly can help prevent a water damage in your ceiling.

Have hoses to your appliances checked 

One of the main causes of water damages in the home are supply lines to appliances, such as washers, water heater, refrigerator, and really popular here in Las Vegas are reverse osmosis machines.

Checking them every couple months or having a plumber come in to look at them is always recommended. Also, never operate a washing machine or dish washer when the home is unoccupied. 

Monitor plumbing issues regularly

It is a lot harder to tell if you have a leak in the walls, than visually seeing water. It is important to notice any changes in water pressure, drywall staining, or musty smells.

If you are unsure if you have wet drywalls from indoor leaking, call SERVPRO your trusted 24/7 water restoration specialists. 

We Specialize in Home and Commercial Mold Removal

7/3/2017 (Permalink)

Our local Southern Nevada franchise has been serving the area for 20 years. 2o years in the business means we have come across and seen everything. From large mold removal in commercial buildings as well as residential homes as well. 

Last summer we got a call from a family who took a two month vacation and came home to their house that was covered in mold. The mold was 5 feet high on every single wall. The house had to be completely gutted, all drywall removed, studs completely scraped and treated.

Along with the experience comes trainig. Every technician that comes to work on your mold job is IICRC certified and knows everything up to industry standard. 

For complete mold removal, home or commercial, Call SERVPRO of Henderson and Boulder City.

How to get the smell out of your house from a nearby fire

6/26/2017 (Permalink)

As you may know, the smell of smoke travels quickly and sticks to everything it touches. I was in a building that had a fire a week prior and my clothes smelt like a campfire after just 10 minutes. 

If you have been unfortunate enough to be around an area that recently had a fire, your home may also have that same campfire smell to it. 

Here are a few tips to help rid your home of that smell.

Open All The Windows

Opening windows is a mustGet some fresh air in and let the gross air out. You may also think about purchasing a window fan to help circulate air in and out of your home. 

Wipe Everything Down

If you’re close to a fire, or if you had your windows open while a nearby building was on fire, then chances are good you have some soot at least on your windows, if not on your walls as well. Make a solution of a gallon of water, a quarter cup of white vinegar, and a teaspoon of dish soap, and then used it to wipe down all your windows, window sills, and walls on the side of your apartment where the fire was. Small smoke particles have probably settled all those places, and this cuts through it like nothing else. Get the windows with window cleaner as well and mopped your hardwoods.

If your home was smoky, you also want to pay attention to things like light fixtures and bookshelves that are high up. Smoke likely rose and then settled there. These need to be wiped down as well. You also want to hose down your window screens (if you have them) with either a garden hose or in your shower. 

Wash Everything Washable

Have curtains? Take them down and wash them. Duvet? Wash that. Anything that you can throw into a washing machine you should. Do you own a mattress pad? This may help salvage your mattress.

Plan, Plan, Plan

I highly recommend purchasing renter’s insurance. Most people think of renters insurance just in case someone breaks into your home and don't take into account what could happen in a fire. If you have a policy, a lot of the cleanup would be taken care of.

Water Damage At Local Commercial Building

5/30/2017 (Permalink)

Commercial Water Damage At Local Commercial Building Water damage at local retail building

You can tell from the photo that this retail building had some major water leaks. There are a lot of stains on the side from a pipe that burst overhead. The owners of the shop used a tarp to help hold the water before we got there to suck up any standing water. 

This local retail shop had a lot of contents. luckily nothing was damaged and everything could be moved and stored safely elsewhere while the drying process could be completed. 

When drying commercial buildings there are precautions we need to be mindful of. Contents were extremely important in this retail building that flooded. For our customers, contents are their livelihood and we take that seriously. 

SERVPRO works harder and faster at helping during your time of need. Our motto is to make it "Like it never even happened." 

Storms hitting valley only to get worse

5/30/2017 (Permalink)

Storm Damage Storms hitting valley only to get worse Crews go out before storm to perform roof tarping

This past spring the Las Vegas valley has seen the winds come though and rip things apart. Trees, power lines and roof shingles. When the wind damages your roof and causes shingle damage, which in turn can cause water damage if it rains. 

Most people don't know that SERVPRO provided roof tarping as a service. As a 24 hour service we have crews on standby ready to go out at a moments notice when storms or disaster hit. 

This customer was so pleased that we could come out so quickly and prevent any damage that the rain may have caused. 

Incase you didn't know SERVPRO of Henderson and Boulder City provided roof tarping, you probably didn't know we did move outs and packing, document drying, as well as many cleaning services like biohazard, and vandalism. 

Keep Your HVAC Clean and Safe with These Tips

5/30/2017 (Permalink)

Servicing your heating and air conditioning unit is important to keeping a trouble-free unit and maintaining optimal performance. Most people in the Las Vegas area use their units for both heating and cooling. In that case the unit should be cleaned and maintained twice a year. At the beginning of both hot and cold seasons. 

For an Outdoor Units

  • Inspect unit for proper refrigerant level and adjust if necessary
  • Clean dirt, leaves and debris from inside cabinet
  • Inspect base pan for restricted drain openings - remove obstructions as necessary
  • Inspect coil and cabinet - clean as needed
  • Inspect fan motor and fan blades for wear and damage - on older models lubricate as needed
  • Inspect compressor and associated tubing for damage

For Indoor Units

  • Inspect and clean blower assembly (includes blower housing, blower wheel and motor)
  • Check combustion blower housing for lint and debris and clean as necessary
  • Inspect evaporator coil, drain pan and condensate drain lines. Clean as needed
  • Inspect for gas leaks in gas furnaces
  • Inspect ignition system and safety controls - clean and adjust as needed
  • Inspect control box, associated controls, wiring and connections
  • Listen for abnormal noise
  • Search for source of unusual odors

Also, Remember to have your unit and vents cleaned regularly and don't forget to change your filters!

5th Annual Salute to Armed Forces Golf Tournament

5/22/2017 (Permalink)

Community 5th Annual Salute to Armed Forces Golf Tournament Come golf and support the troops, November 3rd

Every year we are honored and humbled to support the troops with our charity golf tournament. We look to surpass our goal of 20,000 dollars, that we raised last year. 

All the money we raise goes to the Southern Nevada Red Cross, they use that money to help the local veterans, with housing, medical, food and anything else the veterans need. 

Come out and show your support November, 3rd at the Revere Golf Club


#1 Commanding General / Admiral (1) (Title Sponsor)                                                   $5,000 (8 player spots w / title recognition, Sponsor recognition throughout event)

#2 Reveille Registration Sponsor (Breakfast)(1)                                                            $2,500 (4 player spots w/ sponsor signage on tables Sponsor recognition throughout event)

#3 Top-Guns (Longest Drive (1)/Closest Pin)(1)                                                            $2,500 (4 player spots w/ sponsor signage, Sponsor recognition throughout event)

#4 Shields for our Soldiers (Gift Bag Sponsor) (1)                                                            $2,000 (2 player spots w/ Corp. logo on gift bags, Sponsor recognition throughout event)

#5 Mess Hall Heroes (Lunch Sponsor) (1)                                                                           $2,500 (4 player spots w/ sponsor signage on tables, Sponsor recognition throughout event)

#6 Heroes Helpers (Golf Ball Sponsor)(1)                                                                           $1,500  (Sponsor logos on golf balls, Sponsor recognition throughout tournament) 

#7 Humvees for our Heroes {Golf Cart Sponsor)(1)                                              $1,500 (2 player spots w/ signage on all players golf carts, Sponsor recognition throughout event)

#8 Corporal Canteens {Beverage Cart Sponsor)(2)                                              $1,000 (Sponsor signage on refreshment cart , golf cart to ride behind refreshment cart, Sponsor recognition throughout event)

#9 Strike Package (Putting Contest Sponsor)(1)                                                             $1,500 (4 player spots w/signage on putting green, Sponsor recognition throughout event)

#10 Bucks for Battlers (Awards Sponsor)                                                                           $1,200 (Sponsor signage at awards table, Sponsor recognition throughout event)

#11 Combat Collaborator (Photo Sponsor) (1)                                                                   $1,000 (Sponsor logo on event photos, Sponsor recognition throughout event)

#12 Rangers of Raffle                              $1,500 (Sponsor signage at raffle prize table & registration table, Sponsor recognition throughout event)

#13 Holes for Heroes–(Full Hole Sponsor)                                                                              $500 (Tee Box Signage, Sponsor recognition throughout event)

#14 Sponsor a Wounded Hero/Combat Veteran                                                       $100

(1 MILITARY player spot w/ auction and participation in all contests for prizes)

#15 Foursomes of Fortune                         $400 (4 MILITARY player spots w/ auction and participation in all contests for prizes)

#16 Trio of Troops                                      $300 (3 MILITARY players spot w/ auction and participation in all contests for prizes)

#17 Tactical Twosome                                $200 (2 MILITARY players spot w/ auction and participation in all contests for prizes)

#18 Army of One                                         $125 (1 CIVILIAN player spot w/ auction and participation in all contests for prizes)

#19 Army of Four                                        $500 (4 CIVILIAN player spots w/ auction and participation in all contests for prizes)

Contact Dawn Kyles for your reservation 

(702) 564-8508

Small Apartment Catches Fire Due To Fireworks

5/22/2017 (Permalink)

Fire Damage Small Apartment Catches Fire Due To Fireworks This is the bedroom that the fire loss started in.

Recently we got a call to remediate an apartment. The apartment caught fire one night because kids were playing with fireworks in their room. Thankfully no one was hurt and no others buildings were affected. 

The management company of this apartment called us the day after the accident to get going on the job as time was of the essence. 

The apartment being completely covered in water from the fire department had to be dried before any demolition of affected building materials. The reason we had to dry the structure first is because there were a lot of contents and we couldn't remove anything until the contents were taken care of. 

After doing flood cuts and removing insulation we place equipment to dry the structure before being able to move the contents. 

After the contents and the structure was dry, we were able to completely remove all building material. 

This was a big job that could have been prevented, fire safety is important and make sure you are protected with working smoke alarms and an exit strategy for you and your family. 

Making Containments On Mold Jobs Is An Important Part Of The Process

5/8/2017 (Permalink)

Mold Remediation Making Containments On Mold Jobs Is An Important Part Of The Process Technician making a containment on mold job

In this photo you can see a technician hanging some plastic around a door frame. This practice is to make a contained area around an area affected of mold to keep from spreading to non-affected areas.

We start by putting painters tape on the wall to protect the paint. secondly, we take a can of spray glue to get the plastic to stick to the protected tape. After the plastic is sticking we use tape on top of that to get a really good hold and create a tight seal. Finally, there is a plastic zipper attached to allow entry into the area.

Precautions like this are important to creating a clean and safe work area. We also use this practice when we come in contact with large areas and small amount of wet material to help speed the drying process.

Fire Sprinkler Creates Water Damage

5/5/2017 (Permalink)

Water Damage Fire Sprinkler Creates Water Damage Fire Sprinklers Can Create Water Damage

Fire sprinklers can be extremely effective when limiting damage from a fire but can also cause a lot of water damage. With rising regulations on fire sprinklers being installed in homes, we have seen an influx of water damages resulting from fire sprinklers.

 

This photo is from fire sprinkler damage. A service technician was installing a satellite dish and punctured a pipe. You can see there is substantial pressure in the pipe as the water shot directly across the ceiling and ran down the wall.

 

The customer acting quickly did the proper thing and shut the water off to the structure. She then called the company who originally installed the sprinkler to come fix the issue and finally by calling SERVPRO of Henderson and Boulder City to ensure drying of the structure limited secondary damage and to take care of the standing water.

 

Call SERVPRO with any flood damage caused by fire sprinklers or any water damage. No job is too big, or too small.

Spring Cleaning Specials

3/27/2017 (Permalink)

Cleaning Spring Cleaning Specials Spring Cleaning Specials

Take advantage of our spring cleaning specials!


Carpet Cleaning*



  • 2 Rooms + Free Hallway or Bathroom - 89.95

  • 3 Rooms + Free Hallway or Bathroom - 109.95

  • 4 Rooms + Free Hallway or Bathroom - 133.95

  • 5 Rooms + Free Hallway or Bathroom - 153.95

  • Any Additional Room - 19.95

  • Stairs 3.00 Each

  • Price Includes - Pre-Conditioning, Pre-Spotting, Color Brighteners, Deodorizers


Upholstery Cleaning



  • Sofa - 69.95 - 109.95

  • Love Seat - 44.95 - 64.95

  • Chairs - 29.95 - 44.95


HVAC / Duct Cleaning 



  • Vents - 29.95 Each

  • Returns - 49.95 Each

  • Coils - 124.95


*Each room not to exceed 300 SQ. Feet, 89.95 minimum charge, Any spots/Stains that do not come out with the regular cleaning are an extra charge. The price depends on the spot/stain and what products are required. All products used by SERVPRO are not harmful to human or animals.


 


 

Storm Damage? Call Us

3/24/2017 (Permalink)

SERVPRO of Henderson and Boulder City has been working for the Southern Nevada community for 20 years this summer.

We have seen it all, but we are extremely proud of our emergency preparedness. We understand that things happen at the worst possible times. For that reason we have crews on standby 24/7/365. We have equipment ready to be used where and whenever we need it.

When storms roll through and you need an emergency tarp up for your roof or you need to use our board up services, we are ready when you need us. 

When we had heavy rains during the winter we were filling up sand bags for tarp ups faster than the rain was falling.

Keep SERVPRO in mind so you can maintain your peace of mind the next time a storm comes through and disrupts your life.

Sewer Drain Backup At Commercial Building

3/24/2017 (Permalink)

Commercial Sewer Drain Backup At Commercial Building Commercial Sewer Backup

The commercial building located in Boulder City experienced a sewer back up in one of their buildings. They called us and we arrived on scene in less than a couple hours. 

We needed to clean and disinfect the area to keep daily business operations running smoothly. We are proud to have such experienced and knowledgeable crews to provide efficient and quick service.

When you own a business you understand that you need things done quickly and efficiently. Do yourself a favor a keep our number next to your emergency contacts (702) 564-8508. Call us when your commercial building has a damage or just needs a general cleaning. Go to our testimonials page and see what local business owners have said about our quick and professional services. 

Office In Henderson Suffered Flood Damage

3/24/2017 (Permalink)

Commercial Office In Henderson Suffered Flood Damage Weighted Extraction After Flood In Commercial Building

This physical therapy office in Henderson had business disrupted when they had flood damage. We got the call early in the morning when the owners returned in the morning to open for business. 

We sent a crew out there for emergency services. In the photo shown you can see a crew member using a weighted machine to extract water from under the carpet. 

This loss was a category 1 loss, meaning that the water came from a clean source and the removal of carpet was not necessary. 

The owner of the company was extremely please that we were able to get to the loss that morning to extract water and place equipment. 

Call SERVPRO of Henderson and Boulder City for quick response times to keep your business open after a flood.

Spotting Kit To Help Keep Stains Away

3/23/2017 (Permalink)

Cleaning Spotting Kit To Help Keep Stains Away Spotting Kit helps remove unwanted stains

When it comes to stains time is a huge factor. Luckily we have just the thing for those small accidents to prevent stains and keep your carpet looking great between cleanings. 

Our spotting kit helps with:

Oily Substances

  • Gum
  • Grease
  • Tar
  • Paint

Protein Based Substances

  • Blood
  • Foods
  • Rust
  • Vomit

Pet & Organic Odors

  • Animal feces
  • Urine
  • Spoiled Food

Miscellaneous Stains

  • Water Marks
  • Pencil Marks
  • Mud
  • Mildew
  • Liquor and Wine
  • Wax and Candles

Call SERVPRO of Henderson and Boulder City (702) 564-8508 for your Spotting Kit today!!

Removing Blown in Insulation

3/23/2017 (Permalink)

Fire Damage Removing Blown in Insulation Removing blown in insulation from attic fire damage

We got called to help out with a fire that happened over night at a customers house in Las Vegas. Not every house is built the same and particularly with this older house it had blown in insulation. Since the smoke happened in the attic all of the insulation was affected and needed to be removed. Blown in insulation is exactly as it sounds, insulation is blown in though cavities of the home through a hose. So the most effective and time efficient way to remove it is to use a machine like the one in the photo that sucks the insulation and blows it into a big bag to be properly sealed for disposal. 

Doing these special jobs require the proper equipment and knowledge. Call the SERVPRO team with the experience and knowledge to handle anything!

Using A Trash Chute To Help With Mold Job

3/23/2017 (Permalink)

Mold Remediation Using A Trash Chute To Help With Mold Job Trash chute making life easier on mold job

This particular job located in North Las Vegas was interesting with challenges to say the least. A beautiful home with a wrap around balcony had failed. That means when it would rain moisture would be trapped under the flooring of the balcony. Happening over time with virtually no time caused a little bit of an issue. Mold.

The flooring of the balcony had to be completely removed to be treated properly. Now, because there was so much building material that had to be removed, we thought it would be a lot easier to get a trash chute instead of tacking it through the house and making a mess or damaging something that shouldn't be. You can see in the photo the chute is conveniently located next to the balcony and next to the dumpster.

Storm Damage Causes Problems

3/23/2017 (Permalink)

Storm Damage Storm Damage Causes Problems Special containment to help protect against storm

The problem with having a leaky roof is that you don't know you have one until its too late, and if it happens to be in a room you don't use often, it can be really bad. This room had a balcony on top and because it wasn't covered on the top we had to completely contain the walls and ceiling with plastic. You can see we used wood and nailed it to the studs to keep the plastic from falling down. Putting something this elaborate can be challenging enough but when you are on the job on a Friday and the forecast over the weekend says rain you really have to work extra hard to protect the structure. We took extra crews out there with production managers to make sure everything was taken care of before the rain hit.

Specialty Drying Equipment Speed Drying

3/23/2017 (Permalink)

Water Damage Specialty Drying Equipment Speed Drying Specialty Drying Equipment

A leaky hot water heater can cause some serious damage, especially in this case. This was saturated, meaning completely wet. After a couple days with fans on the area, we didn't find results from just putting fans on the area and letting the dehumidifiers pull the moisture out of the air. We had to try something else, so we pulled out this nifty machine.

As you can see you put one fan blowing on one side and that pushes the air through the tubes going into the holes made from simply drilling through the drywall. This is effective because it lets you put the air exactly where you want it and by drilling the holes, it lets you put the air directly in the wall cavity for maximum air movement. 

For 20 years SERVPRO of Henderson and Boulder City has been assisting the Southern Nevada area with knowledge and professionalism. 

Drying Hardwood From Water Damage

3/23/2017 (Permalink)

Water Damage Drying Hardwood From Water Damage Drying Hardwood From Water Damage

When a water damage happens, flooring usually takes a load of the damage. Carpet can usually be salvaged as well as tile on concrete. Wood flooring is something completely different. It depends on the wood. If its a laminate and what's underneath. 

With this job we were able to get to it in time before the wood started to buckle (when the wood expands and starts to life up), cupping (when the sides of the wood plank start to rise), crowning (when the center of the plank rises).

This machine uses heat and air movement to get the moisture trapped under the wood that normally a fan wouldn't be able to get. 

When you have a water damage do not hesitate to call SERVPRO of Henderson and Boulder City. Even if you aren't sure if moisture is present. Call us for a moisture inspection. 

Fire Destroys Whole Apartment

3/22/2017 (Permalink)

Fire Damage Fire Destroys Whole Apartment Photo after a fire damage after all damaged building material was removed

We got this call because we do emergency board up services for fires, breaks ins, and basically any time you need a temporary entry way closed off. Our guys went out, did the board up and talked to the home owner about all the fire restoration services we provide to the Las Vegas area. 

We explained to the customer that we would be able to remove any contents that may have been affected and any that may not have been. Also, that we could removed and affected building material and take care of any odor issues that the smoke may have caused. This loss happened at an apartment complex so with the smoke affecting other residences we were able to help resolve the odor issues as well.

We do it all SERVPRO of Henderson and Boulder City, from emergency late night board ups, helping with odor issues, and complete fire restoration.

Whole House Covered In Mold

3/20/2017 (Permalink)

Mold Remediation Whole House Covered In Mold Lengthy water damage turns into mold from ceiling to floor

This particular job we got called out to had a mold problem from ceiling to floor. The loss came from a water leak that was not stopped for weeks. When you have a constant leak that sits for a lengthy period of time, mold is usually the result.

We got to go in and remove the drywall as well as the insulation throughout the entire house, including the ceiling. The studs and any remaining structure to the house had to be treated with an antimicrobial to sanitize the building.

We at SERVPRO of Henderson and Boulder City have fully trained technicians that know how to properly remove and treat mold. After the process is done, we call an Industrial Hygienist to come and test for mold and give us a written clearance. 

Spring Floods

3/3/2017 (Permalink)

Spring is on its way and that means showers. With showers comes flooding so we have a few tips to put your mind at ease and enjoy the beautiful, warm weather. 

  • Never walk or drive down flooded streets. We have a lot of roads that flood because our city was not set up with with rain floods in mind. It can only take 6 inches of water to be swept off your feet.
  • Check your insurance policy to see what type of flood insurance you have. You never know what mother nature is up to, the fewer intrusions in your life, the better.
  • Lastly, it is always a good idea to have an emergency plan in place. Set one up with friends or family. It is also a good idea to make sure you have plenty of supplies in your car in case of such emergency.

You can also download our app to help with emergency preparedness for your home or business! Call SERVPRO of Henderson/Boulder City for questions about Flood Safety.

Fire Damage Can Lead To Water Damage

2/23/2017 (Permalink)

Fire Damage Fire Damage Can Lead To Water Damage Fire Damage, Water Damage, Contents Cleaning, Document Drying

There is so much going on in this photo it may be overwhelming. Not as overwhelming as the employees of this office showing up to work and seeing everything destroyed. Not only was this disaster a fire damage, but also suffered extreme water damage from the sprinklers and fire department. 

A job like this can be devastating, the benefits of calling SERVPRO of Henderson/Boulder City is that we have the technicians and equipment for any size disaster. This particular job required a pack out and full inventory of all materials. Most of the paper work was completely drenched in water, luckily contents restoration is something we do as well. Drying out the structure from the water, and deodorization from the fire. The benefit of SERVPRO is that we can be as small or as large as we need to be.   

Mold FAQ's

2/23/2017 (Permalink)

What is mold?


Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Mold grows best in warm, damp, and humid conditions and spreads and reproduces by making spores. Mold spores can survive harsh environmental conditions, even dry conditions that do not support normal mold  growth.


What are some kinds of indoor mold?



  • Cladosporium

  • Penicillium

  • Alternaria

  • Aspergillus


Where is mold found?


Mold is found in virtually every environment and can be detected indoors and outdoors, year round. Mold growth is encouraged by warm and humid conditions. Outdoors it can be found in shady, damp areas or places where leaves or other vegetation is decomposing. Indoors, mold can be found where humidity levels are high, such as basements or showers.


Specific Recommendations on how to keep mold down



  • Keep humidity levels as low as you can—no higher than 50% — all day long. Using an air conditioner or dehumidifier will help you keep the levels low, however, bear in mind that humidity levels change over the course of a day with changes in moisture levels and air temperature.

  • Run a dehumidifier in enclosed spaces such as basements.

  • Be sure the home has adequate ventilation, including exhaust fans.

  • Add mold inhibitors to paints before application.

  • Clean bathrooms with mold or mildew killing products.

  • Do not carpet bathrooms and basements.

  • Remove or replace previously soaked carpets and upholstery.

Weep Screed. Know What It Is.

2/22/2017 (Permalink)

Storm Damage Weep Screed. Know What It Is. Moisture Meter

This little device is called a moisture meter. It is used to detect moisture in such things as flooring, wall, and ceiling. During a week when we had some bad rain storms this customer had flooding in his home.

The water came in from under the weep screed. The weep screed is an object to prevent water from entering your house from underneath. That is why you see landscaping stop short of the foundation a few inches under the slab. This is to prevent water in storm events or irrigation going under that and flooding your house. For any questions or concerns call and have your local SERVPRO of Henderson/Boulder City representative come check it out. 

Are You Prepared For Natural Disasters?

2/22/2017 (Permalink)

Storm Damage Are You Prepared For Natural Disasters? Natural disasters can strike anywhere

Natural disasters can strike whenever but being prepared on your part can save you time, money and effort. How fast your company can get back to business after a tornado, fire or flood often depends on the emergency planning done today. Though every situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies.

Be informed

- Do you know what kind of emergencies might affect your company? Do you know what you will do in an emergency situation?

Develop a Business Continuity Plan

- Do you know which staff, procedures and equipment are absolutely necessary to keep operating? Do you have back-up pans for those operations? Do you know what you will do if your building or plant is not accessible? Do you know what you will do if your suppliers are impacted by disaster? Are you ready for utility disruptions?

Prepare your Emergency Plan

- Do you have an evacuation and shelter-in-pace plan? Do you have a plan to communicate with employees before, during and after an incident? Do you have copies of building and site maps with utilities and emergency routes marked? Are your employees trained for medical emergencies?

Practice the Emergency Plan

- Have you practiced your plan recently? Do you practice and coordinate with other businesses in your building or industrial complex? Have you reviewed your plans in the last 12 months?

Review Insurance Coverage

- Have you reviewed your insurance coverage recently to see if you’re covered in a disaster?

Secure Your Facility and Equipment

- Have you secured all the ways people, products and supplies get into your building? Have you conducted a room-by-room walk through to determine what can be strapped down?

Improve Cyber Security

- Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you regularly update your anti-virus software?

Promote Family and Individual Preparedness

- Do you encourage employees to have a personal emergency supply kit and a family communication plan?

Discovering Water Damage and Shutting It Off At The Source

2/22/2017 (Permalink)

Water Damage Discovering Water Damage and Shutting It Off At The Source Broken Supply Line in Bathroom

SERVPRO of Henderson/Boulder City is a reliable and trusted water damage company with plenty of experience to get the job done quickly and efficiently. We always advise our customers to address the damage issue before it escalates and causes more damage to their property. We are available around the clock, 24 hours a day, 7 days a week, 365 days a year. We are dedicated professionals that are ready, willing, and able to clean up after any size disaster.

Discovering Sources Of Water Damage

If you discover a water leak in your home, the first few minutes are critical.  The top priority is to avoid panic and focus on getting the source of the water stopped.  The most common water leaks in a home can be traced to the kitchen or a bathroom. 

Most all common water supplies in a residence have a cut-off valve nearby and all valves can be turned off with a clockwise turn.  If the source of the leak is your washing machine, the valves to turn off the flow are located behind the machine.  Do not disconnect the hoses.  Instead, turn off the water flow where the hoses are connected in the wall. 

In the kitchen, you will find shut-off values for the faucet under the sink.  This is also where you will most likely find the shut-off valve for an ice maker, if your freezer is equipped with one.  The valve that controls your sink is usually the same valve that provides flow to your dishwasher.  In a bathroom, cutoff valves are below the sink and may be within a sink cabinet if you have one.  The supply line for the toilet is commonly located under and behind the seat. 

A water heater can also be the source of your leak.  If it is a gas tank, turn off the gas supply first then turn off the water.  The water supply valve is usually located near or above the top of the tank.

Stopping the leak at its source as quickly as possible will minimize damage to cabinets, floors, walls and contents.  Within a single minute, several gallons of water can flow into your home and saturate anything in its path, including adjacent rooms. 

Some leaks cannot be stopped with an inside valve so the water supply to your house has to be interrupted.  Lines carrying water into your home come from a main line outside that can usually be found close to the street where your water meter is located. 

At SERVPRO of Henderson/Boulder City, we are experts at mitigating water damages. Our skilled technicians work quickly and efficiently to extract the water, remove dampness, and restore your property to its preloss condition. While also providing you with the information and services you need to make water damage “Like it never even happened.”  Call us today 702-564-8508. We are here to help! 

 

Big or Small, We Can Do It All

2/22/2017 (Permalink)

Commercial restoration is a nuanced industry. That's why you can trust SERVPRO of Henderson/Boulder City with your building and business. We care about your livelihood. SERVPRO of Henderson/Boulder City has the experience necessary to handle any size commercial disaster, whether it is fire damage, water damage, mold damage, or a crime scene cleanup. Every commercial building is different, we know how to handle everything. 

Along with the big stuff, we can do the small stuff too. We can clean carpet, and tile to maintain a professional work environment, as well as cleaning HVAC and ducts to protect against allergies.

Call us today with any commercial emergency and you can rest assured that our team will take great care of you and your business. SERVPRO of Henderson/Boulder City is a diverse company with many specialties, but we are unsurpassed in our restoration ability. We know the ins and outs of the industry and are prepared to assist you in any way possible. We know that when disaster strikes, you can't afford to be out of business. We want to get you back in as quick as possible. Put your trust in SERVPRO of Henderson/Boulder City and you won't be disappointed.

Serving our Community for 20 Years

2/14/2017 (Permalink)

SERVPRO of Henderson/Boulder City is your leading water and fire damage restoration company. We have the personnel and equipment capacity to respond to any disaster, large or small. SERVPRO of Henderson/Boulder City has made a name for itself over the past years as the premier company for fire and water damage in Clark County.

Our customers are never dissatisfied. Our business reputation is important, as is your happiness. We offer commercial water damage restoration, fire damage restoration, duct cleaning, and commercial cleaning. With over 20 years of cleaning and restoration experience under our belts, we are pretty confident in saying we know a thing or two. 

SERVPRO of Henderson/Boulder City has performed duct cleanings for commercial facilities, water damage restoration for large and small commercial facilities, fire damage restoration for retail shops and large warehouses, mold remediation in churches and office buildings, and hard-surface and carpet cleanings. Our customers are never disappointed. call us today to find out why.

Ceiling falling due to storm

2/14/2017 (Permalink)

This home affected by hurricane Sandy had a taken a lot of water in the ceiling.This home was in the main path of the storm. This was the basement, and the majority of there belongings and contents were stored in that room. So SERVPRO of Henderson/Boulder City came in moved the items, cleaned and packed out her belongings, removed wet insulation and placed drying equipment. the end result is a dried home ready for the rebuild teams to come in and finish out the home and make it once again whole. 


When facing a catastrophe do not hesitate to call SERVPRO of Henderson/Boulder City. Big or small we do it all. As the premier restoration company we have the tools and abilities to accomplish anything to help you put your life back together

How Desiccant Dehumidifiers Work

1/30/2017 (Permalink)

Water Damage How Desiccant Dehumidifiers Work Using a large Desiccant Dehumidifier on a job site

This is a photo from a massive water damage that needed some big help. This heavy piece of machinery is called a desiccant dehumidifier. We use this when the air is cooler and drier than normal. Desiccant dehumidifiers don't rely on condensation, instead they use a chemical reaction.

A desiccant wheel with a grid of small air passages is filled with a silica gel and rotates through different airflow zones. The blower then blows heated air through these zones.

Desiccants do not collect water in a pan for automatic pump-out. Instead, they produce damp reactivation air, which must be vented outside the structure using temporary ducting.

We use those big hoses to transport the chemically reacted air thought the house; and by using other tubed ducting in the house we can control exactly where we want this air to go.

Even A Small Fire Can Cause Odors

1/30/2017 (Permalink)

Fire Damage Even A Small Fire Can Cause Odors Small fires can leave lasting odors

Fire, smoke and soot damages can create unpleasant and permanent problems if not properly addressed.

As various materials burn, the smoke produced travels through the building leaving odorous residues and deposits on surfaces and in those hard to reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and result in periodically resurfacing odors. Unfortunately such damages are often made more severe when unprepared property owners attempt to perform the cleanup themselves.

All of your restorable items in affected areas will be professionally cleaned and deodorized to preloss condition. This includes furniture, draperies and upholstery, electronic, art, flooring, walls, ceilings, HVAC air ducts, and so much more. We at SERVPRO of Henderson and Boulder City do not merely cover up lingering odors with a fragrance, we seek out odors and remove them.

Helping the Victims of a Hurricane

1/23/2017 (Permalink)

Having a storm come through your neighborhood can be a trying time and stressful for everyone around. Let SERVPRO be your contact and give you peace of mind when disaster strikes. With the quickest response times and crews constantly on stand by, "Faster to any Disaster" is more than just a motto. The benefit of being apart the national SERVPRO brand is we have the resources to be as big or as small as we need to be. 

When we got the call that there was help needed in New York when hurricane Sandy hit we packed up our trucks and drove out with crews for a few weeks to help out. After speaking with crews after they returned they found it very rewarding to help people in such need.

Do's and Dont's

1/23/2017 (Permalink)

Fire Damage Do's and Dont's Fire at an apartment building

When you come home to an unfortunate fire damage it is important to do things to prevent further damage, and don't do things that might cause more damage.

Do:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor.
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces witha light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures.
  • Wash both sides of leaves on house plants.
  • Change HVAC filter, but leave system off until a trained professional can check the system.

Don't

  • Attempt to wash any walls or painted surfaces without first contracting your SERVPRO franchise professional
  • Attempt to shampoo carpet or upholstered furniture
  • Attempt to clean any electrical appliances (TV, radio, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Consume any food or beverages that may have been stored close to fire, heat or water.
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage.
  • Send garments to the dry cleaner, Improper cleaning may set in smoke odor.

 

Local Henderson Office Suffers Water Damage

1/16/2017 (Permalink)

Commercial Local Henderson Office Suffers Water Damage Flooded Office Building

This small office serving about a dozen employees was interrupted when water decided to intrude on daily office operations. The leak came from a broken pipe above a water heater. 

Lets take a look around this photo and see what is going on. First when we see a water damage with wood furniture we place that furniture on styrofoam boxes to help prevent damage to furniture. Those are those little white squares under the furniture. 

Then you see two different types of equipment here. first you see all the fans around various parts trying to dry the wall and push moisture in the air. Next you see the big dehumidifier taking the moisture out of the air. 

The business owner was so pleased and delighted with the speed and effectiveness of work. Besides extracting water we strive to extract smiles!

How to Take Precautions Against Mold from Growing in your Home

1/16/2017 (Permalink)

Mold Remediation How to Take Precautions Against Mold from Growing in your Home Mold growing from failed grout in the shower

Mold can be good, if you are making bire or penicillin. But incase you aren't making cheese or medicine, mold in the home is a bad thing. Mold can grow anywhere; Carpet, Clothes and places you can't see. Like behind dry wall or tiles in your shower. 

The problems with mold is that it spreads easily and can not be completely erased. Along with being expensive to fix, it can cause allergens and irritants. 

The first place to start is to identify problem areas. Do you have water stains on your roof? How is the tile in your bathroom? A major problem we see is grout failure in showers. Flooding in the basement is also a major problem area.

Secondly is to dry wet areas immediately. Mold can not grow without moisture. Damp Carpets? Toilet Overflow? Dry them right away. 

Keep moisture away with proper ventilation. The bathroom, laundry room, and kitchen are all high moisture areas. Keep a window open when showing, or exhaust fan if you do not have a window.

Improve air flow in the house. When the air gets cooler, it holds less moisture and excess moisture may appear on your walls, floors and windows. To help this, open doors to increase air flow between and especially doors to closets that may be cooler than other rooms.

Lastly call your local professionals to come take a look for an assessment. 

Holiday Travel Tips

11/29/2016 (Permalink)

Community Holiday Travel Tips Holiday Travel Tips

Everyone knows leaving for the holidays can be stressful and demanding. We at Servpo of Henderson/Boulder City are in the business to help. So here is our list of must do’s to help make sure your holidays remain a happy one.

1. Turn off your water. A leak or even a broken supply line could happen at any moment. No better way to prevent coming home to a flood than shutting it off at the source.

2. Unplug electronics. The most common house fires are caused by faulty outlets or outdated appliances. Be sure to make sure you are using the correct amount of wattage light bulbs in your fixtures, as they are also a fire hazard.

3. Alert your neighbors of your travels. Take comfort in knowing someone is in close proximity in case disaster strikes

4. Don’t share your plans on social media. Even if you use the highest of privacy settings, things can easily be shared, and you have no idea who is looking. Same goes for posting photos while on a trip. Send a text or direct message and save the rest for when you get home.

This September: Pledge to Prepare.

8/31/2016 (Permalink)

Community This September: Pledge to Prepare. Ready.gov

SERVPRO of Henderson/Boulder City  is joining the Ready Campaign, founded to increase preparedness throughout all communities in the U.S., and taking an active role in helping our Southern Nevada and Southern Utah Communities prepare for emergencies.

Being prepared means staying informed, knowing how to get information and alerts from local state, tribal, and territorial emergency management agencies, and understanding the specific risks in your community and preparing against them. Meet with community resources such as Citizen Corps and first responders to coordinate planning in your community.  

We're taking steps as an organization to become better prepared and informed, and we urge you to take time to do the same at home and in our community.

Want more information on Disaster Preparedness? Call us at 702-564-8508 for your FREE Emergency Response Profile (ERP) assessment. We are ALWAYS ready to HELP.

 

Why Does Mitigation Matter

7/28/2016 (Permalink)

Water Damage Why Does Mitigation Matter Water Damage on Hard Wood Flooring

What is mitigation? Definition:  To stop damage or injury from progressing or getting worse. With property claims, it equates to early intervention to curb the spread of damage and to save as much of the affected property as possible. In the restoration industry, mitigation is the “clean up” side of restoration and rebuilding.

Why is mitigation important? It helps an insured get their life back to normal in the quickest time possible. It saves people’s most cherished possessions and hard to replace belongings. It reduces the cost of the claim to the insurer. It helps an agent maintain a profitable book of business

What should an insured beware of if they chose to handle the clean up or repair of property damage themselves? Make sure they really know the extent of the damage. . . . Much of it may be hidden damage. Make sure they possess the expertise and physical ability to do the job right. Make sure they understand their responsibilities as the policyholder to properly maintain the insured property. Make sure their choice does not come back to haunt them.

How should a person choose a professional mitigation/restoration service vendor versus a restoration contractor? Do NOT just open up the yellow pages and pick the company with the biggest advertisement. Understand the difference in perspective of a mitigation/restoration specialist compared to that of a restoration/construction contractor. Mitigation/restoration vendor is a “first responder” who focuses on rapid response and the preservation of real property and personal property.  (Expertise includes rapid and thorough dry-downs of water damage structures.) Restoration/construction contractor is generally a contractor with expertise in ripping out and replacing damaged areas of a structure.

Know you're Mitigation/Restoration Company and the reputation that precedes them. Not all companies are the same.

Utilizing a Seasoned and Reputable company such as SERVPRO of Henderson/Boulder City will ensure your loss is handled expertly from start to finish.

A Mold problem can cause MAJOR Business interruption. Let SERVPRO of Henderson/Boulder City HELP!

7/19/2016 (Permalink)

Mold Remediation A Mold problem can cause MAJOR Business interruption. Let SERVPRO of Henderson/Boulder City HELP! Mold Contamination behind wash area

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of Henderson / Boulder City, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,650 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

Have a Mold Problem? Call Us Today – (702) 564-8508

For Immediate Service in Henderson/Boulder City, NV, Call SERVPRO of Henderson/Boulder City

7/19/2016 (Permalink)

General For Immediate Service in Henderson/Boulder City, NV, Call SERVPRO of Henderson/Boulder City Affected Water Damage Area Before

SERVPRO of Henderson/Boulder City provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Henderson, Boulder City, Laughlin and ALL of the Clark County, Nevada Area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 702-564-8508

Residential Services

Whether your Southern Nevada home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for Fire or Water damage to strike your Southern Nevada commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROhendersonbouldercity.com/commercial-restoration-services

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Our Highly Trained Restoration Specialists can restore your Southern Nevada Home

6/10/2016 (Permalink)

SERVPRO of Henderson/Boulder City is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call us today: 702-564-8508

Restoring Your Clark County, Nevada Commercial Property After A Water Damage Event

6/7/2016 (Permalink)

Commercial Restoring Your Clark County, Nevada Commercial Property After A Water Damage Event Commercial Property After A Water Damage Event

Flooding and water damage events at Clark County, NV. commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Henderson/Boulder City

SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Call today: 702-564-8508

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Henderson/Boulder City Home.

6/2/2016 (Permalink)

Fire Damage Smoke and Soot Damage Can Cause a Pervasive Odor in Your Henderson/Boulder City Home. Residential Smoke/Soot Damage

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Henderson/Boulder City will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
702-564-8508

Does Your Home Have A Mold Problem?

5/31/2016 (Permalink)

Mold Remediation Does Your Home Have A Mold Problem? Mold in Bathroom

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.
  • If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – 702-564-8508

    Henderson, Nevada-24 Hour Emergency Water Damage Service

    5/26/2016 (Permalink)

    Water Damage Henderson, Nevada-24 Hour Emergency Water Damage Service Flooded Living Room

    SERVPRO of Henderson/Boulder City is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

    We Answer the Phone Ready to Help
    Call Today - 702-564-8508

    We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Henderson/Boulder City has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

    What to Expect

    When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

    Our SERVPRO Representative will ask several questions:

    • Your name and contact information
    • Your insurance information (if applicable)
    • The street address of the water-damaged home or business
    • When did the flooding or water damage occur?
    • What caused the water damage (if known)?
    • Is there electricity available (on-site)?

    About SERVPRO of Henderson/Boulder City

    SERVPRO of Henderson/Boulder City specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Disaster Response Team: Waiting on Standby

    8/25/2015 (Permalink)

    Storm Damage Disaster Response Team: Waiting on Standby Emergency Response from SERVPRO of Henderson/Boulder City

    At SERVPRO there is no job too big, no job too small, and when you need us to respond to your disaster, that is exactly what we will do 24 hours a day, 7 days a week. Part of what makes SERVPRO a unique company is our ability to mobilize teams to help with large scale catastrophic event response.

    SERVPRO teams have been dispatched to serve as responders for major catastrophic storms and other events such as Hurricane Sandy, California Wildfires, Hurricane Katrina, and many more.

    When it comes to a disaster contained inside your home or business the team that responds to your private disaster will be well equipped to make it "Like it never happened." 

    Bio-Hazard Cleanup & Hazardous Waste Removal

    8/20/2015 (Permalink)

    Biohazard Bio-Hazard Cleanup & Hazardous Waste Removal Hazardous Waste Materials Precautions from SERVPRO of Henderson/Boulder City

    Removing hazardous waste and other bio-hazards can be dangerous, please contact a professional when dealing with bio-hazard cleanup or waste removal. Leaving bio-hazards disregarded or not properly cleaned can have undesireable consequences.

    Protect the safety and health of your family, friends, customers, and business by having hazardous materials properly removed. 

    Precautions Around Hazardous Materials

    Gloves, hazmat suits and respirators are appropriate to protect yourself from waste and exposure to chemicals or toxins.

    All waste should be identified and properly removed from the scene.

    Waste should be disposed of in a safe manner and according to required hazardous materials handling practices.

    The area should be disinfected, sanitized, and likely cleared by an expert after the cleanup is complete and before you return to the area.

    Tips for Removing Graffiti

    8/6/2015 (Permalink)

    Building Services Tips for Removing Graffiti Graffiti Removal Tips

    Regardless of which city or town you go to these days, you’ll find signs of graffiti by vandals hoping to cause destruction or draw attention to their message. It’s on office buildings, homes, apartments, shopping centers and subways. Graffiti is applied with a variety of materials like paint, spray paints, etching products and markers, which makes removing graffiti difficult.

    Options for Removing Graffiti

    The best way to remove graffiti is to determine the type of graffiti product that was used and the type of surface it was applied to. The removal options that follow work the best for removing spray paint, stencils, shoe polish and markers from a number of surfaces.

    Glass

    Scrape off the graffiti with a razor blade, or try paint thinner and rinse the glass clean.

    Masonry 

    Options include sand blasting or power washing. Chemical graffiti remover may also be effective for removing graffiti.

    Fiberglass/Aluminum Siding

    Sparingly apply paint remover to the surface, and rinse thoroughly with clean water.

    Vinyl Siding

    Small amounts of chemical solvents work well to remove graffiti. Care should be taken not to remove the vinyl.

    Metal

    Apply solvents and rub it out with sandpaper or steel wool, which works well. Power washing is another option.

    It’s best to remove graffiti by testing a small area using your selected method to see how well the process works.

    Emergency Supply Kit Checklist

    7/27/2015 (Permalink)

    General Emergency Supply Kit Checklist Emergency Supply Kit

    As you remember from our article on "How to Prepare for a Disaster" having a properly stocked Emergency Supply Kit is an essential element to being prepared for a disaster. So many people have been asking us, in social media and through other channels what else should be included in their emergency supply kit, so here is a checklist.

    Water

    One gallon of water per person per day for at least three days, for drinking and sanitation.

    Food

    At least a three day supply of non-perishable food (protein bars, peanut butter, canned foods, baby food, etc.).

    Disposable Eatware

    Paper plates, plastic or paper cups and plastic utensils.

    Manual Can Opener

    Battery Operated Radio

    Ideally a NOAA Weather Radio with tone alert and don't forget extra batteries.

    Flashlight

    Again, don't forget the extra batteries.

    First Aid Kit

    This should be complete with prescription and over the counter medicines, bandages and gauze, antiseptics, a needle and thread, etc.

    Whistle

    You may need this to signal for help. 

    Bedding

    This includes sheets, blankets and pillows. 

    Clothing

    Include light and heavy clothing and plan for inclemental weather. Often it is the weather that causes emergencies.

    Dust Masks

    In case you need to filter contaminated air (bandannas may also work).

    Sealed Area Kit

    This includes Plastic sheetings, garbage bags and duct tape in case you should need to seal off an area due to airborn contamination.

    Hand Tools

    Wrench or pliers to turn off utilities if warranted or requested.

    Local Maps

    If you live outside of a city a compass is a good inclusion as well.

    Baby Supplies

    Infant formula and diapers if you have a little one.

    Pet Supplies

    This should include food and water, leash or pet carrier.

    Personal Hygiene Items

    Such as toilet paper, soap, and feminine hygiene products.

    Important Family Documents

    This should include things such as copies of insurance policies, identification and bank account information and home inventory analysis in a waterproof bag or plastic container.

    Cash

    Fire Extinguisher

    Matches

    Make sure to keep them in a waterproof container.

    Entertainment

    Books, games, puzzles, cards, or other activities for children and adults to pass the time.

    Tips: Cleaning Up Safely After a Disaster

    7/17/2015 (Permalink)

    Cleaning Tips: Cleaning Up Safely After a Disaster Cleaning Up After Disaster

    If your home has sustained damage after a disaster, it’s important that the cleaning process is implemented in as safe a manner as possible. Failing to take proper security measures could lead to a variety of mishaps and even serious injuries. Before you reenter your home and attempt to deal with the results of a catastrophic event, you may wish to explore some tips on cleaning up safely after a disaster.

    Tips on Cleaning Up Safely After a Disaster

    Entering a damaged building safely is critical. You should always wait to reenter such a building until after it has been inspected by a qualified professional. If you hear strange noises or smell an unusual odor (such as gas), leave the structure immediately and contact emergency personnel. Be sure to have at least two fire extinguishers available for cleanup jobs. Everyone cleaning a damaged structure should wear safety gear, such as safety goggles and hard hats.   

    The best way to keep yourself and your family safe after a catastrophe is to know and follow general safety guidelines. Cleaning up safely after a disaster is crucial. If you take the proper security measures, you can prevent further damage and personal injuries.

    Call in a Professional

    SERVPRO of Henderson/Boulder City is the right company to come help you clean up after a disaster. Contact our professional cleaning and service staff to make it "Like it Never Happened."

    What You Need to Know for Content Claims & Home Inventory

    7/8/2015 (Permalink)

    General What You Need to Know for Content Claims & Home Inventory Filing Content Claims: What You Should Know

    Think Ahead

    Get familiar with the Declarations page of your insurance policy. This explains dollar amounts, types of coverage, etc. You will need this information for your claim. When you've read your policy, report your claim immediately.

    Get Organized As Soon As Possible

    Get a few binders. Keep one for your Contents Loss/Inventory, your Dwelling loss and your Loss of Use and Additional Living Expenses. Keep detailed records of everything, including discussions and emails with adjusters and agents. 

    Take it Slow

    Adjusters are trained to help you accept the lowest settlement possible. Before you accept a check, make sure you have all the facts and do not sign a waiver releasing the insurance company from further claims. 

    Be Honest

    It's easy to want to over-value an item so you are sure you get your money's worth from the insurance company. However, deliberately "padding" the value is a felony offense. Use the internet, receipts and other documentable sources to determine values. 

    Keep in Touch

    Find others that have already been through what you are going through. Ask questions. Get advice. Share information. 

    Learn the Lingo

    Learn what Depreciation, Actual Cash Value and Replacement Cost are. These terms are the terms that insurance adjusters will use to determine how much your claim is worth. Remember, depreciation can be negotiable.

    SERVPRO of Southeast Nevada Trainership was honored by The American Red Cross with the Community Philanthropic Circle Platinum Level Award

    7/3/2015 (Permalink)

    SERVPRO of Southeast Nevada at the American Red Cross Donor/Volunteer Awards Gala where SERVPRO of Southeast Nevada Trainership was honored with the Community Philanthropic Circle Platinum Level Award for their on going support of the American Red Cross!!! Such an honor to receive!

    How to Prepare for a Disaster

    6/26/2015 (Permalink)

    General How to Prepare for a Disaster Plan Ahead for a Disaster

    In order to be fully prepared, you should have all pertinent and proper information in a written plan for easy retrieval. Some key questions to consider when creating a personal emergency preparedness plan includes:

    • Do you have an escape or evacuation route in place?
    • Do you have a designated meeting place in case of separation?
    • Does everyone have a list of contact information including family members out of state who can serve as a point of contact?
    • Do you have a disaster supply kit with necessary supplies?
    • Do you have a first aid kit that includes necessary prescription medicines, over-the-counter medicines and basic medical supplies?
    • Do you have enough non-perishable food and bottled water?
    • Do you have access to important family documents, including insurance policies, bank, credit card and loan information and family records such as birth certificates and social security cards?
    • Do you have an inventory of valuable household goods?

    A well-equipped disaster supply kit should include, but is not limited to, the following:

    Water -- a large enough supply to provide each person with one gallon daily for drinking and sanitation

    Food -- enough to last 3-7 days. Food needs to be non-perishable or canned food. You will also want to include a non-electric can opener, paper plates and plastic utensils.

    Bedding including sheets, blankets and pillows

    Clothing -- remember it may be warm, however, you may be working and cleaning and may prefer pants or long sleeves to protect your skin. You will also need sturdy, closed-toe, non-slip shoes if available

    First aid kit -- including antiseptics or sanitizers and bandages, over-the-counter and prescription medications

    Light Sources -- extra flashlights and plenty of batteries. Oil lanterns also provide a good source of light, if available

    Toiletries -- including toilet paper and hygiene items. Hand sanitizers are also good to have on hand

    Battery-operated radio -- and be sure to keep extra batteries so you can listen to weather service announcements

    Cash -- you will want some cash and small bills on hand as banks may not be open

    Emergency phone numbers -- and contact information including insurance agent and family contacts

    Minor Repair Equipment -- tools, tarps, plastic sheets, trash bags, duct tape, etc. to help make minor repairs

    Important documents -- these should be kept in a waterproof bag or plastic sealed container and should include insurance, medical and family records, birth certificates, social security cards, bank account information and a complete home inventory analysis.

    Gas -- fill your car’s tank ahead of time if time permits. You may also want to fill plastic gasoline-approved containers with gas to store

    Pet care items -- including food, leash and a carrier or cage

    Don’t wait until it is too late; prepare now to help protect your family in an emergency or disaster situation.

    Removing an Unwanted Guest: Hotel Mold Remediation

    6/17/2015 (Permalink)

    Mold Remediation Removing an Unwanted Guest: Hotel Mold Remediation Hotel Mold Remediation

    Mold is a big problem that can affect any building or structure, including hotels. If left untreated, mold can grow and make people who stay in the hotel sick. In some cases, it can even result in the hotel being shut down. If you are in need of hotel mold remediation, there are several things you can do.

    1.     Quarantine the area to prevent mold spores from spreading.

    2.     Mix bleach and water and scrub vigorously to kill the mold (Taking the appropriate ventilation, breathing and safety precautions of course).

    3.     Contact a SERVPRO of Henderson or Boulder City professional to remove the mold if you deem the problem too severe or the location of the mold is prohibitive of in-house-clean-up.

    4.     Replace any damaged walls, flooring or ceilings.

    5.     Remove any damaged furniture.

    6.     Ventilate the area and use an air filter for several weeks to eliminate any ambient mold spores from the air.

    7.     Protect the hotel or specific area from water damage to prevent future mold growth.

    By removing mold from your hotel and preventing future mold problems, you can ensure that your hotel is safe and comfortable for your guest and employees. 

    In Las Vegas Black Mold Remediation is Serious Business

    6/12/2015 (Permalink)

    Mold Remediation In Las Vegas Black Mold Remediation is Serious Business Black Mold on Wall

    Las Vegas Black Mold Remediation is no joke. Black mold is a big problem and can cause a number of health problems. If you are living in Las Vegas, don't think that the hot and arid climate will protect you from black mold, it can still be a serious problem.

    What Causes Black Mold?

    Black mold grows on cellulose materials and prefers, but is not exclusive to wet and damp locations. It often grows after a flood or a water leak. Black mold is commonly found in basements, attics, behind walls and under flooring.

    Why Is Black Mold Harmful?

    Black mold can cause a number of different health problems. Some of the most common include, breathing problems, nasal problems, blurred vision, headaches and stomach aches. If left to grow, black mold can cause more serious problems.

    How Can Black Mold Be Removed?

    Las Vegas black mold remediation needs to be done by a professional. Don't try to remove or kill black mold on your own, let a professional do it for you.

    If you think you may have a black mold problem and are living in Las Vegas, it may be time to call a professional remediation team. Once the mold is removed from your home, your family will be safe and you won't have to worry about any illnesses or unpleasant symptoms.

    Dos and Don’ts for Vandalism Damages

    5/29/2015 (Permalink)

    General Dos and Don’ts for Vandalism Damages Vandalism and Graffiti Cleanup

    Vandalism and graffiti can be very upsetting. It can range from a minor prank to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant damages like that from water which can cause mold, if not addressed in a timely manner.

    Here is a short list of what to do and what not to do if you find yourself a victim of vandalism.

    What to Do

    Hose or wash egg damage from your building exterior as soon as possible

    Vacuum glass particles from carpets and upholstery.

    Save containers which reveal the ingredients of spilled inks, cosmetics and paints.

    What Not to Do

    Attempt to remove ink, paint and cosmetic stains.

    Operate damaged lamps or appliances.

    Discard furniture wood chips, broken pieces of glass, furniture, or art objects.

    We Can Help

    SERVPRO® of Henderson/Boulder City will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean your driveways, walkways, asphalt, metals, wood, glass, plastic and masonry. Our highly trained technicians can help to restore your home or business back to its original beauty.

    Contact us to help clean up after the vandalism or graffitti damage you may suffer from. We can help you in Henderson, Boulder City, Laughlin or anywhere in Southern Nevada.

    Minimizing Springtime Allergies in Southern Nevada

    5/20/2015 (Permalink)

    Cleaning Minimizing Springtime Allergies in Southern Nevada Cleaning Your Ducts Can Help Reduce Allergies.

    Chances are if you live in Henderson, Boulder City or Laughlin you suffer from springtime allergies of some kind. Despite common beliefs the amount of desert surrounding the entire Las Vegas Valley and most of Southern Nevada does little to cause allergy issues. 

    Major Causes of Seasonal Allergies

    Pollen is the largest culprit behind most seasonal allergies. With millions of Americans suffering from some kind of allergic reaction to the pollen found around them it is no wonder this is such a large topic of conversation. In Henderson and Boulder City we think that because we don't get very much rain that we would have less pollen.

    Unfortunately, because we don't get much rain when we do the plants around us work that much harder to bloom, produce pollen, and reproduce before the water disappears. This means that when it rains, like it did just this past Tuesday, the chain reaction can wreak havoc on our allergies. So, while pollen counts are lowest right after a rain, the following couple of days are often some of the higher pollen count days.

    How To Reduce Allergies

    Avoid Outdoors - Staying indoors on days with high pollen counts can help you reduce your exposure to allergens and the symptoms that persue.

    Clean Your Ducts - The duct system in your home or office circulates not only pollen but other dust, dirt, debri and contaminants that made their way through your filters. While replacing your filters periodically can help keep the system clean, having your duct system clean will reduce these allergens and reduce odors.

    Reduce Exposure to Triggers - Making sure to remove clothing you've worn outside, not dry clothes outside, delegate outside chores to others or wear a mask when performing them, can all help reduce your allergies.

    Visit an Allergy Specialist - If nothing you do seems to help reduce your allergies, or if they are interfering with your normal routine, you may consider seeing an allergy specialist for an evaluation or testing.

    For individuals with allergies, it is likely an ongoing battle, but knowing how to reduce your allergy exposures can help increase the days you live without allergies interfering with your everyday routine.

    How To Make Your Home Fire Safe: A Few Quick Steps Can Go a Long Way

    5/11/2015 (Permalink)

    Fire Damage How To Make Your Home Fire Safe: A Few Quick Steps Can Go a Long Way Fire Damage Restoration Services from SERVPRO

    Protecting your family in your home is important and fire is something nobody wants to think about. Unfortunately, fires can and do happen. The best way to prevent a house fire is to take some precautionary steps and fireproof your home. Knowing how to make your home a little more fire safe not only saves lives and property, but will also make you feel safer and more at ease.

    5 Quick Steps to Fire Safety

    1. Remove Clutter - Clutter can cause fires, make fires worse and even stop you from getting out of your home during a fire. Get rid of it or at least reduce it.
    2. Check Your Smoke Alarms Often - Your smoke alarms will alert you of a fire before you see or smell smoke. Check them at least every six months.
    3. Keep A Fire Extinguisher In Your Home - A fire extinguisher can be used to put out some small fires and stop them from spreading. Every home should have one. If you have a multiple story home it's a good idea to have one easily accessible on each level.
    4. Never Leave Candles Unattended - Candles can easily catch furniture, papers and even hanging pictures and décor on fire. Never leave your candles unattended.
    5. Check Your Wires - Check your electric wires often to make sure they are not rips or shorts. Also make sure your wall sockets are not too full and that all the plugs are secure. A fire safe home will help you and your family feel safer and sleep better at night. Take the time to do it right.

    If a fire does happen, first call the fire department. Once the blaze has been put out you can contact the highly trained professionals at SERVPRO 24/7 to service your home and repair and restore after fire damage. We will help make the entire fire damage restoration process simple, straightforward and as painless as possible.

    Water damage in the Home is No Joke

    4/23/2015 (Permalink)

    Water Damage Water damage in the Home is No Joke Water Damage Restoration 24/7 from the Professional Technicians at SERVPRO of Henderson/Boulder City

    A leaky pipe, an overflowed toilet, or even shoddy shingles can lead to water damage in the home. These are serious issues that should not be underestimated by homeowners. 

    Any opportunity that water has to seep into the home provides the platform for mold and mildew growth to begin, and this can wreak major havoc on the health and well being of everyone in the dwelling. A practical approach to avoiding these issues is to contact contractors that specialize in water damage prevention systems and waterproofing. These experts can assess ways to curb the potential of water seeping into the home, whether it is from a loose gutter or a deteriorated foundation.

    Water can cause issues beyond cost and property damage; water can impact the health of your family negatively. If your home or property does succumb to water damage then it is extremely important that the damage is dealt with as soon as possible, as mold, mildew, and structural deterioration begin to act like a ticking time bomb. You also face the possibility of non-traditional pests such as snakes and mosquitoes.

    The faster you can find a professional to help mitigate the damage the better.

    If you live in Henderson, Boulder City, or Laughlin, Nevada, you can trust the professionals at SERVPRO 24/7 to start on mitigating the damage done to your home or business. We are faster to any size disaster. 

    Biohazard Remediation: When to Make the Call

    4/21/2015 (Permalink)

    Biohazard Biohazard Remediation: When to Make the Call Professional Biohazard Remediation

    When a hazardous material spills, your first instinct may be to clean it up as soon as possible, so the area is safe. Some hazardous materials should only be cleaned by professionals, but it can be hard to determine when you can clean something yourself or when you need to call in a professional biohazard team for help.

    If the spill contains a biological or chemical contaminant that can pose a serious health consequence due to exposure, then it is best to leave the cleanup to be done by professionals when it includes:

    • Animal Infestation
    • Hoarding
    • Sewer backup
    • Toxic chemical spills
    • Black Mold

    Letting a biohazard team handle these types of cleanups will ensure that the hazard is removed and disposed of safely and legally and that the area is cleaned properly and safe for everyone to live in or be around. If you are concerned about a biohazard in your area contact a professional team like SERVPRO of Henderson/Boulder City for help 24 hours a day, 7 days a week.

    3 Quick & Simple Ways to Identify Mold is Growing

    4/17/2015 (Permalink)

    Mold Remediation 3 Quick & Simple Ways to Identify Mold is Growing SERVPRO Mold Remediation in Henderson, Boulder City and Laughlin, Nevada.

    Mold is a menace and cause of alarm in many homes. If left unattended, mold can reduce indoor air quality and trigger a myriad of health problems. You've got to deal with the menace of mold as soon as you detect it.

    If you suspect mold in your home, you should immediately contact a professional mold remediation company to confirm the extent of your problem, and advise on the best plan for removal. If you suspect mold, here are three quick steps to help you identify the problem and it's source. 

    1: Visually checking common spots where mold thrives. Walls, tubs, kitchen sinks, shower curtains, and old ceiling are some of the most common breeding grounds for mold. 

    2: Find a source of humidity, such as a leaking pipe, or other source of water. Dehumidification will reduce the likelihood of mold growing.

    3: Smell for a moldy odor or be aware that suffering allergic reactions are also good indications mold could be growing.  

    If you believe you have a mold infestation problem, you should call a professional mold removal company like SERVPRO to handle the cleanup and remediation in your Henderson, Boulder City or Laughlin, Nevada home.

    How to Keep the Dust Down: 4 Easy Steps

    3/24/2015 (Permalink)

    Cleaning How to Keep the Dust Down: 4 Easy Steps SERVPRO keeps the dust down!

    With the desert all around us, constant construction and even the wind storms that come through the valley you might think that you are helpless against stopping dust from entering your home. There are a few things you could do to help keep the dust down. 

    Landscape - Landscaping any bare dirt portions of your yard, even if that landscape is rocks will greatly reduce the dust inside your home.

    Clean Your Screens - Screens sure do come in handy, especially when we get great weather in February. Make sure to keep the screens on your windows and doors clean, and close windows and doors during windier days.

    Seal Cracks - It’s the cracks around your doors, windows, and even dog doors that tend to let in a large amount of dust. Not only will sealing these keep the dust down, but also it will also help save on energy bills.

    Clean Regularly - Especially your floors. Make sure to vacuum, sweep, and mop your floor services frequently. Even regularly dusting your home will help to keep it less dusty.

    For a deeper clean, contact SERVPRO Henderson/Boulder City today! 

    How to Reduce Springtime Allergies

    3/17/2015 (Permalink)

    Cleaning How to Reduce Springtime Allergies Reduce Springtime Allergies with a SERVPRO Cleaning

    Spring is in the air all around Southern Nevada and if you live in Henderson, Boulder City or Laughlin you know that with it come all the allergens and irritants that cause sneezing, sniffling, dripping noses and stuffy heads. Keep your nose cleaner and your head cleaner by having the allergens removed from your home or office.

    What Areas Are Most Important to Clean?

    In your home or office the carpet, ducts and upholstery are the largest collectors of allergy producers. Just by making sure that they are consistently and professionally cleaned you can reduce a lot of the major contributors to your allergies. 

    Carpet Cleaning - Even with regular vacuuming your carpet and padding can collect allergens. Having a professional carpet cleaning company clean your carpets can help drastically.

    Duct Cleaning - Even with frequently changing your air duct filters dust and other allergens can get caught between your air conditioning unit and your air vents. While you can make sure to change your filters on a regular basis, it is suggested to have your ducts cleaned once a year at a minimum.

    Upholstery Cleaning - Think about how long you keep your couch and how often you get it cleaned. Even vacuuming your couch only removes so much. We suggest having your upholstered furniture cleaned at least a couple of times a year to remove excess dirt.

    SERVPRO of SOUTHEAST NEVADA DONATES $20,000.00 TO RED CROSS "SERVICE TO THE ARMED FORCES" DIVISION IN SOUTHERN NEVADA

    1/26/2015 (Permalink)

    Community SERVPRO of SOUTHEAST NEVADA DONATES $20,000.00 TO RED CROSS "SERVICE TO THE ARMED FORCES" DIVISION IN SOUTHERN NEVADA SERVPRO OF SOUTHEAST NEVADA Owners, Kevin & Robert Edgar, along with Executive Administrator, Dawn Kyles presenting the $20,000.00 check!

    November 6, 2014 SERVPRO of Southeast Nevada Trainership's family of Franchises came together at the beautiful Badlands Golf Club Course to participate with fellow industry associates in the 2nd annual AMERICAN RED CROSS, "SERVICE TO THE ARMED FORCES" CHARITY GOLF  CLASSIC.

    The tournout was outstanding and together , Franchises in Southern Nevada and Southern Utah raised $20,000.00!

    Join us in 2015 in November for our 3rd annual Charity Golf Classic where the goal is to raise $40,000.00!

    SERVPRO OF HENDERSON/BOULDER CITY TEAMS UP WITH WOUNDED WARRIOR ATHLETICS

    1/26/2015 (Permalink)

    Community SERVPRO OF HENDERSON/BOULDER CITY TEAMS UP WITH WOUNDED WARRIOR ATHLETICS United States Air Force, Master Sergeant, Adam Jessee with SERVPRO of Henderson/Boulder City Owner, Kevin Edgar

    WWA Mission
    Our organizations mission is to provide rehabilitative golf experiences and family-inclusive opportunities for wounded war veterans from EVERY conflict in an effort to improve the quality of life for these American heroes. Believing that utilizing the rehabilitation of golf helps improve the mental and physical condition (balance, coordination, muscle memory and stamina) of each and every Wounded Warrior returning from combat. Help support an amazing cause and show these heroes that they are not forgotten.

    SERVPRO of Henderson/Boulder City is proud to sponsor this elite group of Wounded Warriors. To find out more about this great organization and how you can be involved contact us today at 702-564-8508.

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