Recent Posts

Storm Damage Devastates Customers Home and Contents

2/21/2018 (Permalink)

Storm Damage Storm Damage Devastates Customers Home and Contents Television getting covered with water and insulation from roof leak.

As you can tell from the photo the ceiling collapsed and blew insulation all over the house. The cause of loss was from rain water coming in through a ceiling with broken or missing tiles.

Having a damaged roof can cause real problems. Not only did this customer have to deal with moisture in building materials, She had a lot of contents that were affected as well. Rain doesn't happen too often here, but when it does it can be devastating. This customer had to move out of her home because so much of the roof was affected and blew insulation all over her home.

Did you know we, at SERVPRO of Henderson/Boulder City did roof tarpings. In the event that your roof may be susceptible to leaks, we can come out tarp it to protect your home from a potential water damage.

Local Henderson Business Suffers Water Damage

2/21/2018 (Permalink)

Commercial Local Henderson Business Suffers Water Damage Acoustic tiles affected by water damage being replaced

Local family business is a fragile ecosystem and any big interruption could hurt that business. We understand this and that is why we work so hard to work around your needs. 

You can see from the photo this customer had a pipe burst in the ceiling and cause dozens of affected acoustic tiles to be completely saturated and need to be replaced. 

We got the call late in the afternoon and understanding they could not afford to close for any extended period of time, Our crews worked tirelessly through the night to help get this Henderson business ready to open the next day. 

As a local, family, and military owned business we do what we can to help all business in their time of need.

Do You Have a Small Leak In a Hard To See Area?

2/21/2018 (Permalink)

Water Damage Do You Have a Small Leak In a Hard To See Area? Swollen baseboards are a good sign of potential water damage

You may have a small water damage and not even know it. In situations like this with appliances that are big and difficult to move or see behind, its possible to have a small leak. 

Now in this photo everything looks normal. If you take a closer look you can see that baseboard has swollen and pulled away from the wall. The baseboard being made of wood, expands when being subjected to moisture. 

We understand that you can not always look behind big appliances or know exactly what to look for. This is why we have experienced professionals ready to help serve you 24/7 to help find potential damage.

Ask about our Emergency Ready Profile to help equip you with the knowledge and information to help during an unexpected disaster.

Missing Shingles or Broken Tiles? You may need a roof tarping.

2/13/2018 (Permalink)

Storm Damage Missing Shingles or Broken Tiles? You may need a roof tarping. Roof tarping before heavy rains in Henderson, Nevada

It doesn't rain a lot here in Las Vegas, so you might not know the condition of your roof. Rain water can cause sizable damage if you aren't prepared. 

This photo is from a roof tarping we did in January from the big rains we had. This customer had a leak and couldn't get it fixed right away so to prevent further damage, we tarp it off with plastic.

This is only a temporary fix to prevent further damage. If you notice missing or broken tiles, that may be an indication of future water damage during rain storms. It may also be a good idea to get your roof inspected after long periods without rain.

Remember SERVPRO of Henderson and Boulder City next time you need a roof tarping. 

Interesting Cause of Loss at Commercial Building

2/13/2018 (Permalink)

Commercial Interesting Cause of Loss at Commercial Building Hot water heater located in ceiling of commercial building causes huge water damage in Las Vegas, Nevada.

We recently got a call from a commercial building down the street, and the customer described the loss as "Raining in their office".

After shutting off the water to their whole building they called a plumber and found the source of the leak is the hot water heater in the ceiling.  

When we got there, there was standing water, acoustic tiles were falling down, and contents were ruined. The customer had no idea he had a hot water heater in the ceiling. He was new to the building and still getting used to things.

At SERVPRO we provide what is called an Emergency Ready Profile. That is a no cost assessment of your facility. This assessment includes all necessary information needed in the event of an emergency.

You can call us anytime at (702) 564-8508 to schedule you free assessment.

Water Damage? What about your contents?

1/31/2018 (Permalink)

Water Damage Water Damage? What about your contents? Water damage affects thousands of customers books.

The first thing you think of when you hear water damage is probably concerns about the building and building materials. Another thing to think about is the contents. 

Whether you are a renter, where all you're responsible for is you contents, or you're a home owner and you have years of accumulated contents.

Water can destroy your most valuable possessions. At SERVPRO of Henderson and Boulder City we work diligently to help restore your contents and even make a full inventory of everything you own to provide to the insurance company. 

The photo is from a job we did, where the customer had thousands of books that needed to be restored and reported to the insurance company. 

The next time you have a water damage call SERVPRO of Henderson and Boulder City to protect your home and your contents.

Longest Drought In Vegas History Ends and Brings Water Damage Throughout The Valley

1/17/2018 (Permalink)

Storm Damage Longest Drought In Vegas History Ends and Brings Water Damage Throughout The Valley Water bubble formed from roof leak

After 116 days of drought, record breaking rains brought down 1.33 inches last week as reported at McCarran Airport. Along with the extremely high number of auto accidents, there were also a high number of claims from roof leaks. 

As you can see in the photo, these customers had a massive bubble where the moisture got trapped between the paint and drywall. In situations like this if a bubble isn't visible, you may see staining on the ceiling. This is also a result or moisture being present.

The rains can bring a lot of headache and frustration. SERVPRO of Henderson and Boulder City can help make it, "Like it never even happened."  Call us for your next roof leak, flood, or even if you just need a moisture inspection.

Most fire jobs require board ups

1/10/2018 (Permalink)

Fire Damage Most fire jobs require board ups Customer attempts to keep his possessions safe by covering holes cut by fire department with wooden boards.

Board ups are pretty common to see on fire damages, either the fire department needs to break down a door, or the pressure from the fire causes windows to break, or the fire itself can literally take down walls of a structure. 

That was the case in this job. The fire department had to cut open this garage door in able to attack the fire. Being made of brick there was no other way inside. 

This photo is the customers attempt to keep wondering eyes off his possessions in the garage. This customer had a lot of tools unaffected and needed to keep them safe.

We ask that if you need the extra protection of a proper board up, that you call professionals. We are available 24/7/365. 

Keep your home and possessions safe. Call SERVPRO of Henderson and Boulder City.  

Have you checked under your sink lately?

1/2/2018 (Permalink)

Mold Remediation Have you checked under your sink lately? Mold damage under sick from a slow leak in the wall

Do you ever look under you sink? All the way in the back behind the toilet paper and various cleaning products? What about pulling the washer away from the wall and looking behind that?

A lot of time you can have a water damage and not even realize it. That was the case in this job. Our customer had a leak in the wall behind his sink and didn't realize it until he tried to sell his home, and a home inspector found it, because it went unnoticed, mold grew and had to be fully re-mediated.

Leaks in the wall are hard to notice but there are some things to look for. Baseboard separation in one of the easiest things to spot. The baseboard swells up from the water and pulls away from the wall. 

Peeling paint or paint flaking away. These are easy to see but a very good indication of a potential water leak. 

Lastly, any sort of discoloration. If you are unsure if you have wet building material, call your local SERVPRO franchise for a moisture inspection.

Custom drying boxes in use during commercial water loss

1/2/2018 (Permalink)

Commercial Custom drying boxes in use during commercial water loss Custom drying boxes in use during commercial water loss

Some jobs are more sensitive than others. This water damage was from an accidental fire sprinkler being set off. The water affected multiple floors and completely shut down one wing of the hotel. 

We use these boxed to concentrate the air flow to dry affected areas quicker, without having to perform demolition. We remove the cove base and drill holes in the wall. we set up the boxes and direct air flow with a fan on one end. 

With 20+ years of restorations experience on our team we know how to handle any water damage that affects your commercial building. For the experience and knowledge to best help in you commercial loss, call SERVPRO of Henderson and Boulder City. Ask about our Emergency Ready Profile to best equip yourself with the knowledge of what to do when disaster strikes.